Senior Manager - WRB Analytics

Standard Chartered India; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Standard Chartered India seeks a data analytics leader to translate strategic plans into actionable insights and build scalable dashboards and automated reports. You will connect diverse data sources, craft meaningful narratives, and drive end-to-end analytics from discovery to campaign execution.

You will lead analyses to uncover opportunities, shape the business roadmap, and collaborate with onshore stakeholders to ensure timely delivery and strong financial KPI performance.

Qualifications

• Expertise in data analytics and storytelling with data.
• Ability to translate strategic plans into actionable analytics.
• Experience creating scalable dashboards and automated reports.
• Strong proficiency in Python and SQL for data manipulation.

Responsibilities

• Translate Business Strategic plans into actionable analytical insights and solutions and communicate with senior executives.
• Design, develop and maintain scalable, automated systems, reports, dashboards for analytical and business needs.
• Connect disparate data to craft narratives that reveal implications and opportunities.
• Identify, develop and execute analyses to shape business roadmap.
• Design and optimize campaigns to meet business objectives and reach target audiences.
• Lead stakeholder meetings to ensure on-target campaign execution.
• Perform deep-dive analytics to drive campaign effectiveness and KPI performance.
• Establish clear processes and mitigation mechanisms for proper implementation.
• Provide end-to-end analytics support from data to campaign execution.
• Act as internal consultant for data-driven decisioning across forums and squads.

Skills

Python

SQL

AI tools / ChatGPT

Excel

CoPilot

Tools

DataIku / SAS Viya

Job description

Job Summary

• Translates Business Strategic plans into actionable analytical insights & solutions. And communicates across all levels and with senior executives.
• Design, develop and maintain scalable, automated, user-friendly systems, reports, dashboards that will support the analytical and business needs.
• Taking disparate data and connecting the dots to craft meaningful narratives that help the business look around corners. Diving deep into data to understand not only the ‘what’, but the ‘so what’ and ‘now what’.
• Identify, develop, manage, and execute analyses to uncover areas of opportunity and present written business recommendations that help shape our business roadmap.
• Design, execute and optimize campaigns that deliver on business objectives and ensure reach into target audience, and continued nurture and qualification of leads.
• Lead recurring meeting cadence with key onshore stakeholders to ensure timely and on-target execution of campaigns.
• Perform deep dive data analytics to drive end-to-end campaign effectiveness and overall financial performance KPI’s
• Establish clear and well documented business processes, establish checking & mitigation mechanism to ensure proper implementation.
• Provide End-to-end support from Analytics to Campaign / Fulfilment Leads extraction and execution
• Be the internal consultant to business for strategic decisioning requiring data analytics by participating in various forums / squads for exchange of ideas / business priorities / presenting self-initiated product deep dives in these discussions.
• Proactively supports transformational initiatives & innovative analytical thinking & solutions that results into improved business performance.

Job Summary

• Translates Business Strategic plans into actionable analytical insights & solutions. And communicates across all levels and with senior executives.
• Design, develop and maintain scalable, automated, user-friendly systems, reports, dashboards that will support the analytical and business needs.
• Taking disparate data and connecting the dots to craft meaningful narratives that help the business look around corners. Diving deep into data to understand not only the ‘what’, but the ‘so what’ and ‘now what’.
• Identify, develop, manage, and execute analyses to uncover areas of opportunity and present written business recommendations that help shape our business roadmap.
• Design, execute and optimize campaigns that deliver on business objectives and ensure reach into target audience, and continued nurture and qualification of leads.
• Lead recurring meeting cadence with key onshore stakeholders to ensure timely and on-target execution of campaigns.
• Perform deep dive data analytics to drive end-to-end campaign effectiveness and overall financial performance KPI’s
• Establish clear and well documented business processes, establish checking & mitigation mechanism to ensure proper implementation.
• Provide End-to-end support from Analytics to Campaign / Fulfilment Leads extraction and execution
• Be the internal consultant to business for strategic decisioning requiring data analytics by participating in various forums / squads for exchange of ideas / business priorities / presenting self-initiated product deep dives in these discussions.
• Proactively supports transformational initiatives & innovative analytical thinking & solutions that results into improved business performance.

Key Responsibilities

Business

• WRB

Processes

• SBIM - Retail Analytics Operations

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, elevate, mitigate and resolve risk, conduct and compliance matters.
• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)

Key stakeholders

• Multiple stakeholder

Other Responsibilities

• Broad experience, across functional and technical areas, designing, developing and deploying BAU.
• Proven experience in building high performance data analysis team.
• Should have strong data understanding skills which helps multiple teams to support their requirements.
• Ability to create and deliver effective client management
• Define & implement resourcing strategy, involve in hiring of right talent.
• Developing and executing long term strategy and implementation plan for scaling the business
• Understanding the requirements from leadership and transforming into executable implementation plan
• Should be able to drive, mentor and guide team larger team, should have team and people management experience.
• Strong banking knowledge especially in retail and wealth segments.
• Should be able to manage BAU team and should be hands-on when required to deliver critical & timebound projects.

Skills And Experience

• Python
• SQL
• DataIku / SAS Viya
• AI tools / ChatGPT
• Ability to interpret complex data sets and extract insight
• Excel
• CoPilot

Qualifications

• Expertise in Languages : Python, SQL
• Tools : DataIku / SAS Viya
• Good to have understanding of business intelligence platforms such as MicroStrategy, Power BI etc.
• Data Analytics ; Data exploration and analysis
• Experience / working knowledge in AI tools / ChatGPT
• Ability to interpret complex data sets and extract insight
• Functional and soft skills :
• Business analytics and insights development

Ability to articulate insights and actions to Senior stakeholders

Experience dealing with sensitive Data sensitivity and associated governance processes

Domain

• Banking and/(or) financial services

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What We Offer

In line with our Fair Pay Charter,

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.