Senior Manager - SAP FICO Consultant

PriceWaterhouseCoopers Pvt Ltd ( PWC ); Bengaluru; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

PwC India in Bengaluru seeks a Manager for SAP SuccessFactors within Advisory. You will lead SAP SuccessFactors initiatives, guide clients, and deliver integrated SAP applications with training and support.

The role requires 8–11 years of experience in SAP and a strong client-facing track record, with BE/MBA qualifications. This position is based in Bengaluru and involves collaboration across global teams.

Qualifications

• 8–11 years experience in SAP landscape and advisory services.
• Bachelor of Engineering or MBA required; professional certifications preferred.
• Strong client-facing and communication skills with ability to lead initiatives.

Responsibilities

• Define activities for the security area for the SuccessFactors initiative.
• Handle difficult customer interactions and problems with minimal supervision.
• Drive quarterly execution of strategic global initiatives to improve customer experience.
• Lead planning and execution to ensure service delivery excellence in all interactions.
• Provide day-to-day management to project teams delivering these initiatives.
• Build cross-functional relationships to ensure successful delivery and best practices.
• Identify and report success metrics for each initiative.
• Distinguish critical issues and adapt priorities accordingly.
• Act as a change agent sharing service delivery best practices across the org.

Skills

SAP SuccessFactors

Change management

Customer interactions

Leadership

Project planning

Education

Bachelor of Engineering

MBA

MCA

MTECH

Tools

SAP FICO

Job description

IN_Manager_SAP Success Factors_Enterprise Apps-SAP_Advisory_Bangalore Line of Service Advisory Industry/Sector Not Applicable Specialism SAP Management Level Manager Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a SAP consulting generalist at PwC, you will focus on providing consulting services across various SAP applications to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of SAP applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations.

Job Description & Summary:

A career within…. Responsibilities:

• Define the activities for the security area for the SuccessFactors initiative
• Effectively handle difficult customer interactions and challenging customer problems without the need for supervisory intervention
• Drive quarterly execution of strategic global initiatives which have been identified as target areas for improving customer experience and customer satisfaction
• Lead all aspects of initiative planning and execution ensuring that service delivery excellence is incorporated into each facet of the program, especially each interaction with our customers
• Provide day-to-day management and oversight to the project team(s) accountable for delivering on these initiatives
• Build relationships and partner with teams cross-functionally as needed to ensure successful initiative execution and impart delivery excellence practices through these partnerships
• Identify and report on success metrics for each initiative
• Accurately distinguish which issues are critical, demonstrate flexibility when prioritizing those issues
• Act as a change agent and thought leader by capturing and sharing service delivery best practices across the organization, with partners and customers
• Build a network of relationships, internally and externally, with key partners and customers to stay current on service delivery issues impacting sales, growth and renewals and ensure this feedback is shared and actioned as applicable in initiative execution

Mandatory skill sets: SAP Success Factors Preferred skill sets: SAP Factors Years of experience required: 8 – 11 years Education qualification: Btech MBA MCA MTECH Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Engineering, MBA (Master of Business Administration)Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills SAP FICO Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, AI Fluency, AI-Human Collaboration, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Coaching and Feedback, Communication, Creativity, Developing Training Materials, Digital Tooling, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion {+ 26 more} Desired Languages (If blank, desired languages not specified)

Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No

Experience Level Mid Level