Senior Manager, Project Management

Zscaler; Bengaluru; Hybrid; INR 3,500,000 - 5,500,000; Full time

Benefits offered by this job

Time off plans

Parental leave options

Retirement options

In-office perks

Job summary

Zscaler in Bengaluru is seeking a Senior Manager, Finance Transformation to lead a hybrid O2C transformation in the Finance department. The role focuses on building a touchless, AI-enabled O2C model spanning contract booking to cash collection across global operations.

You will drive a multi-year roadmap, implement automated controls, and standardize regional processes while partnering with ERP, CPQ, billing, and AR roadmaps to scale finance without headcount growth.

Qualifications

• Proven experience delivering process automation in finance operations.
• 12+ years in finance operations, O2C, or finance transformation, incl. 4+ years leading global O2C programs.
• Experience in B2B SaaS subscription businesses with multi-year, ramped, and usage-based billing.
• Hands-on delivery across 3+ ERP/billing/AR automation implementations (NetSuite, Oracle, SAP, Zuora, Salesforce Revenue Cloud, HighRadius).
• Solid understanding of SOX 404 controls and ASC 606 related to contract and billing data.
• Bachelor's degree and ability to drive cross-functional change and communicate trade-offs to senior executives.

Responsibilities

• Define and drive the global O2C vision, with a multi-year transformation roadmap aligned with KPIs.
• Lead touchless finance and AI adoption across order validation, invoicing, revenue recognition, cash application, collections, and dunning with human-in-the-loop checks.
• Standardize processes and systems globally, harmonizing O2C across regions and aligning ERP/CPQ/billing/AR roadmaps.
• Build SOX-ready automated controls and ASC 606 data alignment; prepare for global e-invoicing and indirect tax mandates.
• Drive cross-functional adoption with Sales Ops, Deal Desk, Revenue Accounting, Tax, IT, Order Processing, and Revenue Operations.

Skills

Process automation

Cross-functional collaboration

Strategic execution

Education

Bachelor's degree in Finance/Accounting/IS

Tools

NetSuite

Oracle

SAP

Zuora

Salesforce Revenue Cloud

HighRadius

Job description

Role

We are looking for a Senior Manager, Finance Transformation to join our team. This is a hybrid role, reporting to the Senior Director, Finance Transformation in the Finance department. The Senior Manager, Finance Transformation – Order to Cash exists to turn our global quote-to-cash function into a strategic advantage. This role will define and deliver a touchless, AI-enabled O2C operating model that connects every step from contract booking to cash collection across global operations. By removing manual hand-offs, building controls into automated and agentic workflows, and standardizing processes across regions, the role will speed up deal bookings, improve revenue recognition and billing accuracy, and allow Finance to scale with the business without adding headcount at the same rate.

What you’ll do (Role Expectations)

• Define and drive the global O2C vision, improve the service delivery model, and establish a multi-year transformation roadmap covering quote-to-cash aligned with strategic KPIs


• Lead touchless finance and agentic AI adoption by designing and deploying automation and AI agents across order validation, invoicing, revenue recognition, cash application, collections, and dunning with human-in-the-loop checkpoints


• Standardize processes and systems globally, harmonizing O2C processes across regions and partnering with Business Systems on ERP, CPQ, billing, and AR platform roadmaps


• Build SOX-ready automated controls, maintain contract and billing data alignment with ASC 606 revenue requirements, and prepare the function for global e-invoicing and indirect tax mandates


• Drive cross-functional adoption and alignment across Sales Ops, Deal Desk, Revenue Accounting, Tax, IT, Order Processing, and Revenue Operations teams

Who You Are (Success Profile)

• You act like an owner, driven by a passion for the mission and a bias for action, seamlessly navigating between high-level strategy and hands-on execution to achieve high-impact outcomes.


• You are a high-trust collaborator who is ambitious for the team, actively giving and receiving candid, respectful feedback to earn trust and accelerate performance.


• You possess a true growth mindset and a passion for continuous development, actively seeking feedback to elevate your impact and support your teammates.


• You bring positive, constructive energy to complex challenges, inspiring your team with a 'can-do' attitude focused on practical solutions.


• You operate with urgency and a relentless focus on execution, delivering high-impact results quickly in a fast-paced environment.

What We’re Looking for (Minimum Qualifications)

• Proven experience delivering process automation in finance operations, with exposure to RPA, AI, agentic workflows, and the governance they require


• 12+ years in finance operations, O2C, finance transformation, or advisory, including at least 4 years leading global O2C or quote-to-cash transformation programs


• Recent experience in B2B SaaS subscription businesses, with working knowledge of multi-year, ramped, and usage-based billing models


• Hands-on delivery across at least 3 instances of end-to-end ERP, billing, or AR automation implementations (e.g., NetSuite, Oracle, SAP, Zuora, Salesforce Revenue Cloud, HighRadius) from requirements through cutover and hypercare


• Solid understanding of SOX 404 controls design, including automated controls, and of ASC 606 revenue recognition as it relates to contract and billing data


• Bachelor's degree in Finance, Accounting, Information Systems, or a related field, alongside demonstrated ability to drive cross-functional change and communicate complex trade-offs clearly to senior executives

What Will Make You Stand Out (Preferred Qualifications)

• Demonstrate a proven ability to leverage AI technologies and workflows to drive measurable operational efficiency


• Hands-on experience designing and delivering billing systems


• Knowledge or operational experience in revenue recognition

#LI-Hybrid

#LI-HG1

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Time off plans for vacation and sick time


• Parental leave options


• Retirement options


• In-office perks, and more!

Learn more about Zscaler's hybrid working model and benefits here .

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.