Senior Manager, Operations Transformation - Business Performance
Amgen Technology
A complete application in a minute
Tailored resume and cover letter, ready to send.
Job summary
Amgen India is seeking a Senior Manager of Operations Transformation with a focus on business performance and data science enablement. You will lead a cross-functional India-based team spanning operations transformation, performance analytics, AI enablement, data architecture, and CI 2.0, partnering with global OTDS and enterprise tech teams.
The role requires building capability, delivering strategic programs, and ensuring adoption, scaling, and sustained impact across the organization in a
Qualifications
- 12-17 years of work experience in the related field
- 8+ years of relevant business, operations, digital, or transformation experience
- OR Masters degree and 6+ years of relevant experience
- OR Doctorate degree and 4+ years of relevant experience
Responsibilities
- Build and lead the India-based Operations Transformation and Business Performance team with clear priorities and scalable ways of working across transformation, AI/data science enablement, business performance, and continuous improvement.
- Translate enterprise transformation priorities into actionable programs that improve operational efficiency, agility, performance visibility, and business value realization.
- Advance AI, analytics, automation, and data-centric capabilities that improve decision-making, reduce manual work, and enable scalable business outcomes.
- Manage transformation programs and strategic priorities, ensuring initiatives are aligned, sequenced, governed, and executed with measurable business impact and adoption outcomes.
- Partner with OTDS, Operations, Digital Technology Innovation (DTI), and enterprise stakeholders to deliver integrated solutions across people, process, data, and technology domains.
- Establish metrics, dashboards, governance mechanisms, and value tracking approaches while driving organizational change management, capability building, and continuous improvement adoption.
Skills
Education
Job description
Amgen is committed to driving operational excellence and enterprise transformation to better serve patients worldwide. The Senior Manager, Operations Transformation Business Performance and Data Science will play a key leadership role in advancing this mission by leading initiatives that improve business performance, enable digital and AI-driven capabilities, and deliver measurable operational impact.
This role will lead a cross-functional India-based team spanning Operations Transformation, business performance, AI/data science enablement, data and information architecture, and Continuous Improvement 2.0 (CI + AI), in close partnership with global OTDS (Operations Transformation Digital Strategy), Operations leaders, and enterprise technology teams.
The leader will translate strategy into execution by building team capability, driving delivery against strategic priorities, and ensuring solutions are adopted, scaled, and sustained. The role requires balanced leadership across transformation, business performance, AI/data enablement, people leadership, and operational execution.
Lead and develop the India-based Operations Transformation and Business Performance team, establishing clear priorities, strong execution, and scalable ways of working across transformation, AI/data science enablement, business performance, and continuous improvement.
Translate enterprise transformation priorities into actionable programs that improve operational efficiency, agility, performance visibility, and business value realization.
Advance AI, analytics, automation, and data-centric capabilities that improve decision-making, reduce manual work, and enable scalable business outcomes. Support delivery of AI-enabled use cases leveraging Generative AI, enterprise data platforms, and modern information architecture principles.
Manage transformation programs and strategic priorities, ensuring initiatives are aligned, sequenced, governed, and executed with measurable business impact and adoption outcomes.
Partner with OTDS, Operations, Digital Technology Innovation (DTI), and enterprise stakeholders to deliver integrated solutions across people, process, data, and technology domains.
Establish metrics, dashboards, governance mechanisms, and value tracking approaches while driving organizational change management, capability building, and continuous improvement adoption.
12-17 years of work experience in the related field
Bachelors degree and 8+ years of relevant business, operations, digital, or transformation experience
OR Masters degree and 6+ years of relevant experience
OR Doctorate degree and 4+ years of relevant experience
Demonstrated experience leading operational transformation, business performance, or digital enablement initiatives in complex matrixed organizations
Experience applying AI, analytics, automation, or data science capabilities to solve business problems and improve operational outcomes
Proven leadership experience managing cross-functional teams and driving organizational change
Demonstrated ability to translate strategy into execution and measurable business impact
Familiarity with enterprise data ecosystems, FAIR data principles, and scalable digital platforms
Experience working in regulated industries such as biotechnology, pharmaceutical, or healthcare
Familiarity with Lean, Six Sigma, Agile, or continuous improvement methodologies
Strong stakeholder engagement, communication, and program management capabilities
Strong people leadership and team development
Systems thinking across people, process, data, and technology
Strategic and analytical problem-solving
Execution-focused and results-oriented mindset
Strong collaboration and stakeholder management skills
Ability to manage multiple priorities in fast-paced environments
Customer- and business-oriented mindset
Passion for innovation, transformation, and continuous improvement
Location: Amgen India
Travel requirements: Less than 20%
An opportunity to shape the future of Amgen Operations through enterprise transformation and digital innovation.
A collaborative, inclusive, and forward-thinking environment that values creativity, agility, and continuous learning.
Professional growth and leadership development opportunities within a global biotechnology leader committed to serving patients.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
