Senior Manager Operation (Banking)- Mumbai Malad

TP; Mumbai Suburban; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

TP is seeking an experienced banking professional to drive acquisition and expand relationships within the Mumbai area. The role emphasizes CASA growth, deposits, lending, and fee income targets in a high-value portfolio.

The candidate will lead Relationship Managers, oversee credit & risk functions, ensure RBI compliance, and implement market strategies to achieve objectives while mentoring teams for performance and customer-centric service.

Qualifications

• Bachelor's degree in Finance, Commerce, Business Administration, Economics, or a related field.
• MBA/PGDM preferred.
• Professional certifications in Banking, Finance, or Risk Management are advantageous.

Responsibilities

• Drive acquisition of new customers and expand banking relationships.
• Achieve CASA, deposits, lending, and fee income targets.
• Develop strategies to increase market share within the assigned territory.
• Lead and mentor Relationship Managers and banking sales teams.
• Ensure RBI compliance and robust risk controls.

Skills

Domestic Banking Operations

Relationship Management

Corporate & SME Banking

Retail Banking Products

Credit Assessment

CASA & Liability Products

Business Development

Sales & Revenue Management

Regulatory Compliance

Leadership & Team Management

Market Analysis & Strategic Planning

Education

Bachelor's degree in Finance, Commerce, Business Administration, Economics, or a related field

MBA/PGDM preferred

Professional certifications in Banking, Finance, or Risk Management advantageous

Job description

Role & responsibilities

Business Development

• Drive acquisition of new customers and expand existing banking relationships.
• Achieve CASA, deposits, lending, and fee income targets.
• Develop and implement strategies to increase market share within the assigned territory.

Relationship Management

• Manage a portfolio of high-value customers, SMEs, and corporate clients.
• Identify client needs and offer suitable banking products and services.
• Ensure high levels of customer satisfaction and retention.

Credit & Risk Management

• Assess credit proposals and recommend suitable lending solutions.
• Monitor portfolio quality and control NPAs.
• Ensure compliance with internal credit policies and regulatory guidelines.

Team Leadership

• Lead and mentor Relationship Managers and banking sales teams.
• Monitor team performance and support capability development.
• Drive a high-performance and customer-centric culture.

Operations & Compliance

• Ensure adherence to RBI regulations and bank policies.
• Oversee operational efficiency and service quality.
• Manage audit requirements and risk controls effectively.

Required Qualifications

• Bachelor's degree in Finance, Commerce, Business Administration, Economics, or a related field.
• MBA/PGDM preferred.
• Professional certifications in Banking, Finance, or Risk Management are advantageous.

Experience

• 8-15 years of experience in Retail Banking, Corporate Banking, Commercial Banking, or Branch Banking.
• Proven experience in business acquisition, relationship management, and team leadership.
• Experience handling high-value banking portfolios and revenue targets.

Key Skills

• Domestic Banking Operations
• Relationship Management
• Corporate & SME Banking
• Retail Banking Products
• Credit Assessment
• CASA & Liability Products
• Business Development
• Sales & Revenue Management
• Regulatory Compliance
• Leadership & Team Management
• Market Analysis & Strategic Planning

Key Performance Indicators (KPIs)

• Revenue and profitability growth.
• Customer acquisition and retention.
• Portfolio quality and NPA control.
• Achievement of lending and deposit targets.
• Team productivity and engagement.
• Compliance and audit performance.

Preferred candidate profile

Immediate joiners only