Senior Manager Network Engineering

InvestCloud, Inc.; Bengaluru; On-site; INR 2,500,000 - 3,500,000; Full time

Job summary

InvestCloud, Inc. is seeking a Network Operations Manager in Bengaluru to lead 24×7 operations and manage a team. Candidates should have 10+ years in enterprise networking, including Cisco and AWS expertise. The role involves incident management, client connectivity, and change management. A bachelor's degree in Computer Science or similar is required. This position requires evening hours to overlap with US teams and participation in an on-call rotation.

Qualifications

• 10+ years of experience in enterprise network engineering, with at least 3 years in a management role.
• Deep expertise in Cisco technologies including Nexus and ASA.
• Strong proficiency in BGP, OSPF, and MPLS routing protocols.

Responsibilities

• Lead 24×7 network operations coverage from Bangalore.
• Manage incident triage and resolution for network outages.
• Oversee regional office network infrastructure in Bangalore.

Skills

Cisco Nexus (NX-OS)

BGP

Palo Alto Networks

AWS Networking

Education

Bachelor’s degree in Computer Science or related field

Tools

LogicMonitor

Jira

Zendesk

Job description

Key Responsibilities

Network Operations & Incident Management

• Lead 24×7 network operations coverage from Bangalore, managing on-call rotations and escalation procedures across US, EMEA, and APAC time zones
• Drive incident triage and resolution for network outages, circuit failures, BGP peering issues, packet loss, and latency events
• Own incident communication with internal stakeholders and external clients (e.g., Ameriprise, Macquarie, Envestnet, Citi) during network events
• Coordinate with managed network providers (Aquablue, Lumen, Masergy/Cato) and carrier NOCs to resolve circuit-level issues
• Monitor network health using LogicMonitor and other tools; reduce alert noise and improve signal-to-noise ratio

Firewall, Routing & Switching

• Execute firewall changes on Cisco ASA, Palo Alto, and FortiGate platforms, including ACL modifications, NAT rules, object-group configurations, and security policy updates
• Configure and troubleshoot BGP (eBGP/iBGP), OSPF, and static routing across multi-site data center and extranet switching fabrics
• Manage F5 BIG-IP load balancer configurations including VIP creation, pool management, SSL profiles, and health monitors
• Maintain Cisco Nexus (N9K) data center switching infrastructure and Cisco ISR/4400-series WAN routers

Client Connectivity & Extranet Management

• Manage a portfolio of 50+ client MPLS, VPN, and point-to-point circuits supporting financial services data exchange (SFTP, API, FIX)
• Coordinate circuit installations, failover testing, and bandwidth upgrades with Aquablue, Lumen, and client networking teams
• Maintain and update the client connectivity portfolio documentation, including NAT mappings, BGP configurations, and failover procedures
• Serve as a technical escalation point for Zendesk tickets routed to the Networking and FSM Client Connectivity queues

Change Management & Compliance

• Author and execute network change requests in Jira Change Management (CHM), including detailed maintenance plans, backout plans, and risk assessments
• Coordinate change approvals with VP Platform Solutions, CISO, and operations leadership
• Ensure all changes follow InvestCloud’s change management lifecycle: submission → risk assessment → approval → execution → validation → closure
• Maintain network documentation, topology diagrams, and IP address management (IPAM) records

Cloud & Hybrid Network Operations

• Support AWS network operations including VPC management, Transit Gateway routing, Direct Connect circuits (10 Gbps from Tampa and Denver), and Security Groups
• Participate in the Digital Wealth AWS migration program — executing network buildout for Landing Zone, Palo Alto VM-Series firewall deployment, and inter-region TGW peering
• Manage hybrid connectivity between on-premises data centers and AWS/cloud environments

Office & Corporate Network

• Oversee regional office network infrastructure in Bangalore, including Meraki wireless, Cato SASE, and ISP management (TATA, Sify)
• Coordinate with Corporate Tech Support on office network issues, firmware upgrades, and vendor escalations (Meraki TAC)
• Support network operations for global offices (London, JFK, Singapore, Los Angeles, Toronto) as needed

Infrastructure Lifecycle & Refresh

• Participate in network hardware refresh programs, including Cisco Nexus switch upgrades, ASA firewall replacements, and Palo Alto migrations
• Track hardware end-of-life/end-of-support dates for network equipment and flag risk items
• Support rack-and-stack coordination with data center operations teams in Tampa and Denver

Team Leadership & Development

• Build and manage the Bangalore-based Network Operations team, scaling headcount in alignment with business needs
• Establish standard operating procedures (SOPs) for common network operations tasks
• Drive knowledge transfer between the US-based network engineering team and the Bangalore operations team
• Mentor engineers on Cisco, Palo Alto, F5, and AWS networking technologies
• Manage team performance, development plans, and on-call scheduling

Qualifications

Required

• 10+ years of progressive experience in enterprise network engineering and operations, with at least 3 years in a management role
• Deep hands‑on expertise with Cisco Nexus (NX‑OS), Cisco ASA, and Cisco IOS/IOS‑XE platforms
• Strong proficiency in BGP, OSPF, and MPLS routing protocols in multi‑site WAN environments
• Experience managing Palo Alto Networks next‑gen firewalls (PAN‑OS) and/or FortiGate firewalls
• Working knowledge of F5 BIG‑IP load balancers (LTM), including VIP configuration, SSL offloading, and health monitoring
• Experience with AWS networking (VPC, Transit Gateway, Direct Connect, Security Groups, Route Tables)
• Familiarity with ITSM/ticketing workflows (Zendesk, Jira) and formal change management processes
• Experience working in financial services or other regulated industries with strict change control and compliance requirements
• Excellent written and verbal communication skills; comfort interfacing with US-based leadership during overlapping hours (typically IST evenings)
• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience)

Preferred

• Experience with Meraki wireless and SD‑WAN solutions
• Familiarity with Cato Networks SASE platform
• Exposure to Cloudflare WAF/CDN integration
• Understanding of VMware NSX or similar network virtualization
• CCIE, CCNP, PCNSE, or equivalent industry certifications
• Experience managing MPLS extranet/client connectivity portfolios for financial services firms
• Prior experience building and scaling network operations teams in India

Working Conditions

• Based in InvestCloud’s Bangalore office
• Overlap with US Eastern Time required — typical schedule includes evening IST hours for collaboration with US teams
• Participation in on‑call rotation for critical network incidents
• Occasional travel to US data center locations (Tampa, Denver) and global offices may be required