Senior Manager Medical & Scientific Affairs - Mumbai

Thornton Tomasetti; Mumbai; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

Abbott in Mumbai is seeking a senior professional to lead the external engagement strategy and elevate clinical nutrition science through evidence-based initiatives. You will partner with medical associations, academia, and experts to drive education programs and measurable impact across India.

Your role includes developing insights, coordinating cross-functional teams, and ensuring compliant execution with RA, Legal, and OEC, while tracking KPIs and program outcomes.

Qualifications

• 8+ years in medical communication and KOL engagement.
• Experience building and implementing SOPs and guidance for HCP engagement.
• Familiarity with external regulations for HCP engagement.

Responsibilities

• Lead external engagement strategy with partnerships across India.
• Design and implement medical education programs addressing unmet clinical needs.
• Develop structured execution plans with timelines and KPIs.
• Measure impact with dashboards and KPIs.

Skills

Medical communication

KOL engagement

SOP development

Analytics

Education

BSc (Dietetics)/ RD/ MBBS/ BDS / MBA

Tools

Power BI

Data analytics tools

Job description

JOB SUMMARY:

Lead the overall external engagement strategy to reinforce scientific leadership, with a strong focus on elevating clinical nutrition science across India through evidence-based, high impact initiatives.

CORE JOB RESPONSIBILITIES

• Scientific Engagement Strategy & External Partnerships - Lead the overall external engagement strategy to reinforce scientific leadership, with a strong focus on elevating clinical nutrition science across India through evidence-based, high‑impact initiatives
  1. Develop an insight‑driven strategic framework by synthesizing clinical practice trends, HCP insights, scientific advancements, and competitive intelligence to define priority focus areas in clinical nutrition.
  2. Establish and nurture strategic partnerships with medical associations, academic institutions, and leading experts to drive collaborative, science‑based initiatives that create long‑term value.
  3. Ensure compliant and seamless execution through structured planning, risk assessments, scenario planning, and close collaboration with RA, Legal, PA, and OEC. Establish scientific impact metrics to evaluate engagement quality, reach, and influence, using data for continuous improvement.
• Medical Education Strategy execution & Impact Optimization - Partner with cross functional stakeholders to design and implement innovative medical education programs that effectively address unmet clinical needs and advance healthcare professional (HCP) capabilities
  1. Leverage cross‑functional insights by gathering intelligence on market dynamics, practice gaps, and real‑world challenges faced by HCPs to inform educational priorities.
  2. Translate unmet needs into targeted learning objectives using field insights, KOL interactions, published evidence, and competitor assessments to identify specific competency gaps.
  3. Develop structured execution plans with clear timelines, roles, deliverables, and performance indicators to enable coordinated implementation across teams.
  4. Integrate continuous feedback mechanisms by capturing learnings from internal stakeholders and external participants to refine program design and enhance future relevance.
  5. Measure educational impact using dashboards, feedback metrics, and competency assessments to evaluate effectiveness and inform strategic evolution of medical education initiatives.
• Continuously evaluate and optimize internal processes to improve efficiency, eliminate complexity, and enhance governance
  1. Identify pain points experienced by the cross‑functional team during execution of major medical education events/initiatives.
  2. Identify opportunity areas to resolve ambiguity in processes and enhance clarity. Conduct end‑to‑end process reviews to highlight steps prone to misinterpretation or inconsistency, and translate these into clear, streamlined, and unambiguous process improvements.
  3. Co‑create robust, user‑friendly guidance documents, SOP refinements, and decision frameworks that simplify execution, increase predictability, and ensure cross‑functional alignment.
  4. Establish and clearly document responsibilities, handover points, and accountability structures for each function, enabling efficient coordination, reduced duplication, and strong compliance adherence.
  5. Act as the primary point of contact with OEC and Legal to obtain timely process approvals, ensuring all medical education activities adhere to ethical, regulatory, and company standards without operational delays.
• Track and measure the impact of all external engagement and medical education initiatives, using defined KPIs to continually optimize program effectiveness and strengthen scientific value delivery
  • Maintain documentation for all the identified events as per Good Documentation Practices
    1. Domestic and International TTT
    2. Create and update repository of documents for archival
  • Data collation for Medical Team
    1. Work with the medical team to collate information for bi‑weekly updates and other reports
    2. Monthly medical meetings – plan and calendarize the meetings, circulate Minutes of meetings.
    3. Medical Dashboard – coordinate with Medical Team for updating the dashboard on quarterly basis.
  • Data analysis and report generation for Medical KPIs
    1. Leverage data analytics tools like Power BI, etc. for building dashboard to report KPIs and performance on quarterly basis.
    2. Conduct trend analysis and identify trends for medical information queries received by the medical team.

MINIMUM QUALIFICATIONS

• Minimum Education: BSc (Dietetics)/ Registered Dietitian (RD)/ MBBS/ BDS / MBA
• Education Level: Major/Field of Study: MINIMUM WORK EXPERIENCE
• Experience Experience Details 8+ Years Medical communication, KOL engagement, building and implementation of SOPs and guidance, with understanding of the external rules and regulations for HCP engagement.
• The base pay for this position is N/A. In specific locations, the pay range may vary from the range posted.

JOB FAMILY & DIVISION

Medical & Scientific Affairs

ANRD Nutrition Research & Development

LOCATION & WORK DETAILS

• LOCATION: India > Mumbai : BKC Building
• ADDITIONAL LOCATIONS: WORK SHIFT: Standard
• TRAVEL: Yes, 25 % of the Time
• MEDICAL SURVEILLANCE: Not Applicable
• SIGNIFICANT WORK ACTIVITIES: Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day)

ABOUT ABBOTT

Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next‑generation diagnostics, life‑changing devices, science‑based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health.

The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well‑being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges.

EMPLOYMENT NON‑DISCRIMINATION

An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.

Follow Us: Facebook LinkedIn YouTube Twitter