Senior Manager Intelligent Automation

Ameriprise Financial Services, LLC; Gurugram District; Hybrid; INR 3,000,000 - 5,500,000; Full time

Benefits offered by this job

In-office collaboration

Hybrid work (3 days in office, 2 days/

Job summary

Ameriprise India LLP seeks a Senior Manager, Business Analyst to partner with stakeholders, drive discovery, and steer transformation initiatives through AI-enabled optimization and automation. You will lead analyses, design future-state capabilities, and build business cases to realize measurable value.

The role requires strong GenAI knowledge, intelligent automation experience, and excellent collaboration across business and technology teams, with an emphasis on governance and responsible AI.

Qualifications

• Gen AI processes and operations knowledge is required.
• Experience with AI-based improvements and knowledge assistants, document summarization, or decision support.
• Familiarity with intelligent automation applications in asset management or related fields.
• Experience in creating comprehensive documentation and templates.
• Ability to simplify complex processes and communicate clearly.
• Strong collaboration and communication with cross-functional teams.
• Awareness of industry trends and applying best practices.

Responsibilities

• Partner with leaders, clients, and stakeholders to identify priorities and opportunities for performance improvements.
• Lead current-state assessments and analyze processes to identify inefficiencies and risks.
• Evaluate AI-based automation and digital capability opportunities; define requirements.
• Develop business cases, value assessments and benefit realization plans.
• Promote GenAI trends, responsible AI, and governance practices across teams.

Skills

Gen AI knowledge

Intelligent automation

Documentation skills

Process simplification

Collaboration

Continuous improvement

Industry trends awareness

Education

Bachelor's or Master’s degree (10–15 years total experience)

Job description

Job Description:

About Our Company

Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 20 years. We are part of Ameriprise Financial Inc., a US financial planning company headquartered in Minneapolis with a global presence and diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection.

Be part of an inclusive, collaborative culture that rewards you for your contributions, and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So, if you're talented, driven and want to work for a strong, ethical company that cares, take the next step and create a career at Ameriprise India LLP.

Job Description

The Senior Manager, Business Analyst partners with stakeholders to understand business needs, identify improvement opportunities, and support transformation initiatives through process optimization, automation, and digital capabilities. The role requires good process discovery, transformation consulting, stakeholder management, GenAI use case development, and execution discipline. They will lead completion of cost-benefit analysis and support design of future state.

Key Responsibilities

• Business Discovery, Client Management & Stakeholder Consulting
  Partner with business leaders, clients, and cross-functional stakeholders to understand strategic priorities, business challenges, operational pain points, and growth opportunities. Build trusted relationships across teams, facilitate discovery discussions, and proactively identify opportunities to improve business performance, customer experience, and operational effectiveness through process improvements, automation, and digital capabilities.

• Process Analysis & Opportunity Identification
  Lead current-state assessments through stakeholder interviews, workshops, process walkthroughs, data analysis, and journey mapping to identify inefficiencies, control gaps, risks, and root causes. Evaluate and prioritize AI based improvement opportunities, develop problem statements, and recommend transformation initiatives based on business value, feasibility, strategic alignment, and expected outcomes.

• Automation & Digital Capability Assessment
  Assess business processes and operational workflows to identify opportunities where AI based automation, digital tools, analytics, and emerging technologies can improve efficiency, scalability, quality, and user experience. Partner with business and technology teams to evaluate solution options, define requirements, assess impacts, and support future-state process and capability design.

• Business Case Development & Benefit Realization
  Develop business cases, value assessments, success metrics, and outcome measurement frameworks to support investment decisions and transformation initiatives. Establish benefit realization plans, monitor performance against objectives, and provide leadership with actionable insights on business impact, adoption, operational improvements, and value delivery.

• Stay current on GenAI trends, responsible AI, data privacy, model risk, information security, compliance, and governance expectations. Contribute reusable frameworks and playbooks.
  Facilitate alignment across business, operations, and technology teams while promoting best practices, continuous improvement, and sustainable business outcomes.

Required Qualifications

• Bachelor's degree / Master's Degree with 10 - 15 years of total experience

• Extensive Experience in Gen AI: A deep understanding of Gen AI processes and operations is crucial. Practical exposure to GenAI use cases such as knowledge assistants, document summarization, research assistants, workflow copilots, content generation, insight extraction, or decision support.

• Intelligent Automation Knowledge: Familiarity with Intelligent Automation and its application in asset management, process mining, AI-enabled decisioning, and low-code/no-code automation.
  Awareness of responsible AI, data privacy, model limitations, prompt design, human-in-the-loop controls, and AI governance.

• Documentation and Template Creation: Strong skills in creating comprehensive documentation and templates.

• Process Simplification: Ability to simplify complex processes and communicate them effectively.

• Collaboration and Communication: Excellent collaboration and communication skills to work with cross-functional teams.

• Continuous Improvement: Aptitude for identifying opportunities for process improvements and implementing changes.
  Industry Trends Awareness: Staying updated with industry trends and incorporating best practices into asset management processes.

In-Office Collaboration

We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders — clients, advisors, employees and shareholders. Our employees work in the office at least three (3) days per week, with flexibility to work from home two (2) days per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process.

Full-Time/Part-Time

Full time

Timings

(2:00p-10:30p)

India Business Unit

AWMPO AWMP&S Presidents Office

Job Family Group

Data

Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, military status, veteran status, marital status, pregnancy, family status or any other basis prohibited by law.

We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.