Senior Manager, Growth and Commercial Delivery

coherehealth; Hyderabad; On-site; INR 3,500,000 - 7,000,000; Full time

Job summary

Cohere Health is seeking a high-caliber Senior Manager, Growth and Commercial Delivery to lead the end-to-end commercial lifecycle for payer clients. You will drive growth, support late-stage sales, and lead cross-functional implementations of AI-driven utilization management solutions.

You will bridge sales and operations, oversee delivery with Product, Engineering, Clinical, and Data Science teams, and establish governance structures to ensure revenue growth, client ROI, and renewals.

Qualifications

• 6-9 years of professional experience, with at least 3-4 years in healthcare management consulting or a commercial delivery/implementation role at a high-growth digital health company.
• Deep understanding of US health insurance operations, utilization management, prior authorization, payment integrity, value-based care, or network management.
• Proven track record of managing large-scale software implementations or strategic transformations with health plans.
• Strong financial and operational acumen with the ability to translate complex data and clinical outcomes into a business case.
• Excellent communication and presentation skills; comfortable navigating difficult conversations with diverse stakeholders.
• Bachelor’s degree required; MBA or MHA highly preferred.

Responsibilities

• Growth & Commercial Strategy: design go-to-market strategies for health plan clients and accelerate the growth pipeline.
• Deal-to-Delivery: bridge between sales and operations, managing transition from contract signing to live delivery.
• Delivery Leadership: lead cross-functional teams to deploy AI-driven utilization management solutions.
• Relationship Management: advise senior executives and governance committees at partner health plans.
• Value Realization & Retention: define KPIs and ROI metrics to drive renewals and upsell opportunities.
• Process Scaling: build repeatable playbooks and governance models to support rapid scaling.
• ISMS responsibilities: manage ISMS documentation, conduct risk assessments, implement risk treatment plans, and monitor ISMS performance.

Skills

Healthcare consulting

Payer knowledge

Project management

Financial acumen

Stakeholder comms

Education

Bachelor's degree in Business/Healthcare

MBA or MHA preferred

Job description

Opportunity Overview

We are seeking a high-caliber, results-oriented Senior Manager, Growth and Commercial Delivery to sit at the intersection of sales, account management, and implementation. In this role, you will lead the end-to-end commercial lifecycle for health plan (payer) clients-from driving growth and supporting late-stage sales cycles to leading complex, cross-functional implementations. You will be responsile for ensuring that our commercial commitments translate into operational success and long-term revenue growth.

What you'll do

• Growth & Commercial Strategy: Partner with executive leadership and sales teams to accelerate the growth pipeline, design commercial proposals, and define go-to-market strategies for health plan clients.
• Deal-to-Delivery Transition: Serve as the primary bridge between the sales pipeline and operations, owning the transition from contract signing to live operational delivery.
• Implementation & Delivery Leadership: Oversee cross-functional teams (including Product, Engineering, Clinical, and Data Science) to deploy our AI-driven utilization management solutions on time, within scope, and aligned with client metrics.
• Relationship Management: Serve as a trusted advisor to senior executives and clinical leaders at partner health plans, managing governance structures and steering committees.
• Value Realization & Retention: Define, track, and report on key performance indicators (KPIs) and clinical value metrics to prove ROI, drive contract renewals, and identify upsell opportunities.
• Process Scaling: Build and refine repeatable playbooks, governance models, and delivery frameworks to support rapid company scaling.

ISMS roles and responsibilities

• Good knowledge of Information security
• Oversee specific business processes within the ISMS.
• Responsible to manage the ISMS documentation, conduct risk assessments, and implement risk treatment plans.
• Risk Owners are responsible for identifying, assessing, and managing risks within their areas of responsibility.
• They are also responsible for implementing risk treatment plans.
• Conduct the BCP and other test related to information security continuity along with CISO
• Responsible for monitoring and reporting on the performance of the ISMS.
• Responsible for implementation of security policies and procedures and report any issues to the CISO.

What you'll need

• Experience: 6-9 years of professional experience, with at least 3-4 years in healthcare management consulting (e.g., McKinsey, BCG, Bain, or specialized healthcare firms) or a commercial delivery/implementation role at a high-growth digital health/health tech company.
• Payer Domain Expertise: Deep understanding of US health insurance operations, utilization management, prior authorization, payment integrity, value-based care, or network management.
• Project Management Skills: Proven track record of managing large-scale, multi-million dollar software implementations or strategic transformations with health plans.
• Analytical Rigor: Strong financial and operational acumen with the ability to translate complex data and clinical outcomes into a compelling business case for clients.
• Communication Style: Exceptional communication and presentation skills, with comfort navigating difficult conversations and aligning diverse stakeholders.
• Education: Bachelor's degree in Business, Healthcare Administration, Engineering, or related field required. An MBA or MHA is highly preferred.

Ability to commute/relocate

Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred)

Interview Process*:

1. Connect with Talent Acquisition
2. Meet with the Hiring Manager
3. Behavioral Interview(s)
4. Case Study
5. Interview with Senior Leadership

*Subject to change

About Cohere Health

Cohere Health's clinical intelligence platform and agentic AI-powered solutions connect health plans' strategic goals and providers' needs, optimizing the speed, cost, and quality of care. With an enterprise approach that streamlines payer-provider decision-making across the care continuum-including policy, prior authorization, payment accuracy, and more-the company improves collaboration and reduces burden, resulting in up to 8x ROI and 94% provider satisfaction.

With the acquisition of ZignaAI, we expanded our AI-native platform with a comprehensive Payment Integrity Suite that spans data mining, clinical and coding validation, authorization and claims reconciliation, and end-to-end payment integrity services across pre- and post-pay workflows. By connecting clinical and payment insights, our transparent, AI-powered solutions help health plans proactively improve payment accuracy, reduce waste and vendor dependency, strengthen provider relationships, and build smarter, more efficient payment integrity programs.

Cohere Health's innovations continue to receive industry-wide recognition. We've been recognized on TIME's World Top HealthTech Companies 2025 list, the 2025 Inc. 500