Senior Manager - Corporate Quality

Straive; Mumbai, Chennai, Bengaluru; Hybrid; INR 4,000,000 - 7,000,000; Full time

Job summary

Straive is seeking a senior Corporate Quality leader in Mumbai to oversee the lifecycle of multiple ISO and security certifications, coordinate audits, and drive governance across IT, Legal, Compliance, and Finance. The role requires extensive audit leadership and cross-functional collaboration.

The candidate will act as the primary liaison for external audits, RFPs, and regulatory inquiries, while partnering with the VP to shape risk-based compliance postures across global operations.

Qualifications

• Bachelor’s degree in a relevant field is required.
• MBA or advanced degree in security/governance is preferred.

Responsibilities

• Direct the lifecycle of corporate certifications (ISO 9001, 14001, 27001, 42001, PCI-DSS, SOC 1/2, CMMI).
• Evaluate framework gaps and advise the VP for Corporate Quality on corrective actions.
• Be the point of contact for client audits, RFPs, security questionnaires, and inspections.
• Coordinate on-site and remote registrar audits and remediation of non-conformances.
• Represent Corporate Quality in DMERT and coordinate with ITSCM during events.

Skills

Leadership

Audit governance

Compliance management

Risk assessment

Cross-functional collaboration

Education

Bachelor's degree in Computer Science, Information Technology, Cybersecurity, MIS, Corporate Quality Management, or related field

MBA or advanced degree in Technical Information Security/Corporate Governance

Job description

Reporting Structure & Group Dynamics

Vertical Reporting Line: Directly Reports To Vice President (VP) for Corporate Quality

Inter-Departmental Alignment (Horizontal & Vertical Coordination)

• Vertical Coordination: Collaborates directly with the Leadership (IT Infrastructure, Chief Information Security Officer, HR, FMG, Legal and Compliance, Finance, Technology, etc. ) to communicate compliance postures, severe risk escalations, and audit vulnerabilities.
• Horizontal Coordination: IT & Infosec, Legal & Compliance and Corporate Governance, Procurement, Business and Support teams.

Roles & Responsibilities

• Direct the continuous lifecycle of all corporate certifications, including but not limited to ISO 9001, ISO 14001, ISO 14064-1, ISO 27001, ISO 42001 (AIMS), PCI-DSS, SOC 1/SOC 2 Type II, and CMMI (Dev/Services).
• Dynamically evaluate framework gap analyses as systems shift or scale, recommending corrective action structures directly to the VP for Corporate Quality.
• Act as the authoritative point-of-contact and master orchestrator for all incoming client-driven audits, requests for proposals (RFPs), security questionnaires, and statutory independent check inspections.
• Coordinate on-site and remote independent registrar audits (Stage 1 & Stage 2 examinations), managing remediation lifecycles for any non-conformances discovered.
• Represent Corporate Quality within the broader Disaster Management Emergency Response Team (DMERT) and coordinate with IT Service and Change Management (ITSCM) during operational events.

Standard Qualifications & Requirements

Educational Attainment

• Minimum Required: Bachelors degree from an accredited institution in Computer Science, Information Technology, Cybersecurity, Management Information Systems (MIS), Corporate Quality Management, or a related field.
• Preferred: Master’s degree in Business Administration (MBA) or an advanced degree in Technical Information Security/Corporate Governance.

Years of Experience

• Minimum of 8–10 years of progressive operational experience within IT Governance, Risk, Compliance, or Information Security fields.
• At least 4–5 years spent in a dedicated leadership or managerial capacity, directing multi-layered compliance teams inside global, multi-site operating structures.

Required Technical Knowledge

• Deep blueprint knowledge of standard management frameworks: ISO/IEC 27001 (ISMS), ISO 9001 (QMS), and the emerging ISO/IEC 42001 (AIMS).
• Thorough operating comprehension of the payment card industry security standard (PCI-DSS v4.0), AICPA Trust Services Criteria (SOC 1/SOC 2 Type II), and Capability Maturity Model Integration (CMMI) structures.

Professional Certifications Completed (Minimum of two preferred)

• ISO 27001 / ISO 9001 / ISO 42001 Lead Auditor certifications
• Project Management Professional (PMP) or CMMI Associate qualifications (highly advantageous)