Senior Manager - BFSI (Lending & speciality finance)

1lattice; Mumbai; Presencial; INR 3.500.000 - 7.000.000; Jornada completa

Descripción de la vacante

1Lattice is seeking a Senior Manager to drive account growth and oversee client relationships within the BFSI sector. The role focuses on delivering profitable projects, nurturing existing accounts, and guiding pre-sales and solutioning efforts.

You will lead delivery teams, develop senior-level relationships, and contribute to product enhancements while maintaining a high standard of client satisfaction and repeat business.

Formación

• Minimum 8+ years of experience leading and managing teams in BFSI, Lending, or Specialty Finance.

Responsabilidades

• Drive account growth and ensure client retention.
• Manage end-to-end project delivery with high client satisfaction.
• Lead and grow delivery teams to achieve profitability and quality.
• Support business development activities including proposals and solutioning.
• Foster strong relationships with senior executives and stakeholders.
• Promote the 1Lattice culture and develop team capabilities.

Conocimientos

BFSI domain

Leadership

Account growth

Client management

Proposal development

Pre-sales

Stakeholder management

Delivery leadership

Descripción del empleo

;About the role:

;As an Senior Manager (SM), you will have four key responsibilities: (1) Driving account growth and supporting business development activities, (2) Client management, (3) Ensuring project delivery, and (4) Team management.

;The foremost responsibility of this role is to drive account growth, client retention, and project profitability. You will be expected to seamlessly own and nurture existing client accounts for repeat and continued business, identify cross-sell and upsell opportunities within existing accounts, and ensure sustained client engagement. In addition, you will support the Director in business development activities, including proposal development, solutioning, and other pre-sales initiatives. Apart from ensuring account continuity and growth, you will also be responsible for the profitability of your projects by effectively managing direct and indirect costs. You will further contribute towards the development and enhancement of product offerings and capabilities within 1Lattice.

;This role will be expected to develop close connections and relationships with senior level executives across the BFSI (Lending Specialty Finance) space. This will require building and developing a wide network in the industry and leading interactions with them, playing a significant role in influencing their thinking, identifying potential project leads / opportunities / proposals and driving them to closure. This will also involve ensuring high quality project delivery through your teams to ensure high client satisfaction and repeat business.

;This position will lead and drive delivery teams of 10+ members in the BFSI (Lending Specialty Finance) department for 1Lattice, including senior members who will be responsible for project delivery, and mid-junior levels for execution. This will involve supervising and guiding the research process and generating insights that help clients make critical business decisions across key sub-verticals within BFSI - Lending Specialty Finance.

;You will also play a very important leadership role internally to grow and engage your team and align them to the 1Lattcie culture. As such, your teams success will also enhance your own personal results. You will support and promote the 1Lattice culture by motivating your team members, train them and help them develop their skills, showcase their talents, make them feel part of the 1Lattice family, and overall helping them grow professionally. As such, you will be responsible for both their growth as well as overall happiness.

;Roles and responsibilities:

• ;Ensuring sustained growth and profitability of existing accounts through effective account farming, client retention, and identification of expansion opportunities within key accounts.

• ;Driving business continuity with existing clients, ensuring repeat business and long-term engagement from key accounts.

• ;Supporting the Director in business development activities, including proposal development, solutioning, client discussions, and other pre-sales initiatives.

• ;Driving sectoral marketing, industry visibility, representing the 1Lattice brand, and supporting lead generation and conversion initiatives.

• ;End-to-end ownership of project scoping and delivery by leading high-impact teams and ensuring overall client satisfaction and engagement.

• ;Driving thought leadership in projects and coming up with compelling approaches, frameworks, and solutions to client problems.

• ;Managing team growth and satisfaction be responsible for their success as well as build a strong team culture.

• ;Play an active role in recruitment and build project delivery teams in your vertical.

;Competencies and skills:

• ;Deep understanding of the BFSI domain, including lending specialty finance-linked segments.

• ;Proven experience in business research / consulting / data services, with a minimum of 8+ years of experience leading and managing teams in the BFSI, Lending, or Specialty Finance industry.

• ;Strong and credible industry relationships with the ability to manage senior stakeholder conversations, drive account growth within existing clients, understand client needs, and develop trusted relationships.

• ;Ability to create impactful proposals for specific projects with a tailored approach and support business development initiatives for maximum conversions.

• ;Demonstrated ability to execute and project manage large-scale projects from beginning to completion, with a strong orientation to planning work, defining scope and approach for assignments, and driving work through teams with high efficiency.

• ;Strong team management skills: building a strong team culture, driving high impact and efficiency, and ensuring team growth and happiness.

• ;Strong analytical and problem-solving skills, deriving insights from data and conversations.

• ;Excellent communication skills, both written (slide / text output) and verbal (client presentations).