Senior Lead - Marketing Strategy & Operations (Location: Mumbai)

BrowserStack; Remote; INR 15,00,000 - 25,00,000; Full time

Job summary

A leading software testing platform in India seeks a business operations professional to enhance strategic alignment and optimize business performance. With a remote-first work environment, you'll collaborate on cross-functional projects, analyzing complex challenges and providing actionable insights. Ideal candidates have 6+ years in management consulting or tech, strong problem-solving abilities, and an MBA. Enjoy benefits including medical insurance, unlimited time off, and support for remote working setups.

Benefits

Medical insurance for family

Unlimited Time Off

Remote-First work environment

Home office setup assistance

Qualifications

• 6+ years of experience in management consulting or investment banking.
• Experience in SaaS and enterprise software is a plus.
• Ability to multitask and manage communications in a fast-paced environment.

Responsibilities

• Analyze complex challenges using qualitative and quantitative data.
• Make compelling recommendations and develop tactical plans.
• Conduct thorough market research and identify innovation opportunities.

Skills

Structured thinking

Strong problem-solving skills

Proficient in analytics

Strong interpersonal skills

Effective communication

Education

MBA from a class A institution

IIT or technology qualification

Job description

Who are we and what do we do?

BrowserStack is the world’s leading cloud-based software testing platform, empowering over 50,000 customers—including Amazon, Microsoft, Meta, and Google—to deliver high-quality software at speed. Founded in 2011 by Ritesh Arora and Nakul Aggarwal, the company has grown to support more than two million tests daily across 22 global data centers, providing instant access to 35,000+ real devices and browsers. With over 1,200 employees and a remote-first approach, BrowserStack operates at the intersection of scale, reliability, and innovation. Its suite of products spans manual and automated testing, visual regression, accessibility, and test management—all designed to simplify the testing process for modern development teams. Behind the scenes, BrowserStack continues to push the boundaries with AI capabilities like smart test case generation and design, flakiness detection, auto-healing and more —helping teams reduce maintenance overhead, debug faster, and catch issues earlier in the development lifecycle. Recognized for its innovation and growth, BrowserStack has been named to the Forbes Cloud 100 list for four consecutive years. With backing from investors like Accel, Bond, and Insight Partners, the company continues to expand its product offerings and global footprint.

Joining BrowserStack means being part of a mission-driven team dedicated to shaping the future of software testing.

About BrowserStack:

BrowserStack is the world's leading software testing platform powering over two million tests every day across 19 global data centres. BrowserStack's products help developers build bug-free software for the 5 billion internet users accessing websites and mobile applications through millions of combinations of digital environments devices, browsers, operating systems, and versions. We help Tesco, Shell, NVIDIA, Discovery, Wells Fargo, and over 50,000 customers deliver quality software at speed by moving testing to our Cloud. With BrowserStack, Dev and QA teams can move fast while delivering an amazing experience for every customer. BrowserStack was founded by Ritesh Arora and Nakul Aggarwal in 2011 with the vision of becoming the testing infrastructure for the internet. We recently secured $200 million in Series B funding at a $4 billion valuation in June 2021. At BrowserStack we solve real problems—each day is a unique challenge and an opportunity to make a difference. We strive to be open, transparent, and collaborative, so no feat is too big to achieve. BrowserStack is an extension of its people and a place where they can grow both professionally and personally. To that effect, we’re humbled to be recognised by leading organisations around the world: BrowserStack is Great Place to Work-Certified 2020-21 Named “SaaS Startup of the Year” in 2022 by SaaSBOOMi Ranked in Forbes Cloud 100 in 2023 - for the third time Featured in LinkedIn Top Startups India 2018

Role in Nutshell:

You will partner with different teams on cross-functional projects to ensure strategic alignment of business goals and improve operational excellence to maximize efficiency and effectiveness. You will be a crucial link between the team leads and the leadership. You will work on a diverse set of problems and challenges to deliver on growth goals; to partner on go-to-market initiatives and overall strategy.

Desired Experience:

• At least 6+ yrs years of relevant experience in management consulting firms or investment banks; or similar BizOps experience in the technology domain.
• Structured thinking, strong problem-solving skills and a solid business sense.
• Proficient in analytics and be able to develop actionable insights using data.
• Be able to multitask, prioritize, rapidly iterate and manage communications with different functions in a fast-paced startup environment.
• Strong interpersonal, communication and presentation skills.
• Background and experience in technology is highly preferred.
• Experience in marketing in SaaS and enterprise software is a plus.
• An MBA from a class A institution and an IIT or technology qualification will be a strong plus.

What will you do?

• Analyse unstructured, ambiguous and complex challenges facing the organisation making judicious use of qualitative and quantitative data; gather insights, define problems and identify underlying opportunities.
• Make Compelling Recommendations; develop a tactical plan to execute and translate them into results.
• Assist leadership team with planning and roadmap for growth priorities.
• Lead initiatives to optimise the efforts of function owners-on strategic alignment, being analytical driven and day-to-day operational matters if needed.
• Lead Cross-functional initiatives and special projects that are of strategic importance and highest priority for the leadership team.
• Act as a link between co-founders and function owners; build consensus amongst different stakeholders.
• Evaluate And Track Key Performance Indicators; set a culture of being data-driven across the organisation.
• Conducting thorough market research to identify emerging trends, competitive landscapes, and potential opportunities for innovation.
• Ensuring that all growth strategies and initiatives prioritise delivering value to customers and enhancing their experience.

Benefits:

In addition to your total compensation, you will be eligible for the following benefits, which will be governed by the Company policy:

• Medical insurance for self, spouse, up to 2 dependent children and Parents or Parents-in-law up to INR 5,00,000.
• Gratuity as per payment of Gratuity Act, 1972.
• Unlimited Time Off to ensure our people invest in their well-being, rest and rejuvenate, and spend quality time with family and friends.
• Remote-First work environment that allows our people to work from anywhere in India.
• Remote-First Benefit for home office setup, connectivity, accessories, co-working spaces, wellbeing to ensure an amazing remote work experience.

At BrowserStack we’re building the testing infrastructure for the world. We’re extremely curious, passionate, and customer-obsessed about our mission of empowering developers to build amazing experiences. We know we’ll grow only when our people grow—so we build teams that are open, transparent, collaborative, and above all supportive. We’re remote-first, giving our people the choice to work from the setting that suits them best - whether that’s at home or in a co-working space. It’s our core values that bring us all together and drive everything we do. We’re thinkers, movers, innovators, and doers who believe no feat is too big to achieve. We strive to deliver awesome results, fast; and in that way, we’re a lot like you.