Senior Lead HR Systems Administrator - Workday

56672 Ameriprise India LLP; Dadri; Hybrid; INR 1,200,000 - 1,800,000; Full time

Job summary

Ameriprise India LLP is seeking a Sr. HR Systems Administrator to lead Workday and other HR systems within the Global HR Systems team.

You will maintain modules, gather requirements from stakeholders, design solutions, and provide support for complex issues, driving process improvements and employee experience. The role emphasizes cross-functional collaboration, adoption of best practices, and post-implementation support in a hybrid in-office setup in India.

Qualifications

• 5+ years of Workday configuration in at least 2 modules (HCM, Payroll, Benefits, etc.).
• 4+ years in core HR processes (e.g., payroll, tax, benefits, recruiting).
• Strong consultative skills; translate business needs into HR system design and configuration.
• Experience with test case development and execution.
• Success in implementing system enhancements that deliver measurable results.

Responsibilities

• Product Management and Expertise: Serve as the Product Manager and SME for key Workday modules; partner with HR Systems Leadership to develop a roadmap.
• System Maintenance and Enhancement: Maintain and enhance Workday and HR Systems; manage integrations with vendors and internal systems.
• Stakeholder Collaboration: Review and prioritize requests; capture requirements, create specs, configure processes, and test functionality.
• Issue Resolution and Risk Management: Troubleshoot, mitigate risks, and implement changes to improve system performance.
• Training and Mentorship: Coach team members and communicate changes for releases to ensure a good user experience.

Skills

Workday configuration

HR processes

Consultative skills

Test case development

Analytical skills

Documentation

Tools

Workday

Cornerstone LMS

HR ServiceNow

Job description

About Our Company

Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 20 years. We are part of Ameriprise Financial Inc., a US financial planning company headquartered in Minneapolis with a global presence and diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions, and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So, if you're talented, driven and want to work for a strong, ethical company that cares, take the next step and create a career at Ameriprise India LLP.

Job Description

We are looking for a dynamic and experienced Sr. HR Systems Administrator to join our Global HR Systems team. In this role, you will provide technical expertise and oversight for Workday, Cornerstone LMS, HR ServiceNow, and other HR Systems.

Your primary responsibilities will include maintaining and enhancing Workday modules and other HR Systems, consulting with business stakeholders to identify requirements, designing and implementing solutions, and providing functional and systematic support for complex system issues. You will focus on continuous improvement of system processes to drive efficiencies, reduce risk and support a superior employee experience. This will be an Individual contributor role.

Key Responsibilities

• Product Management and Expertise: Serve as the Product Manager and subject matter expert for key Workday modules. Partner with HR Systems Leadership, HR Centers of Excellence, and Technology teams to develop a common roadmap for continuous system improvements in support of ongoing business needs.
• System Maintenance and Enhancement: Maintain, monitor, and enhance the technical and functional aspects of Workday and other HR Systems as needed. This includes managing integration points with vendors or other internal systems.
• Stakeholder Collaboration: Partner with HR Systems leadership, HR COE, and other stakeholders to review and prioritize system enhancement requests. Identify and clarify business requirements, create functional specifications, and configure business processes. Consult with partners to align on the best solutions to meet requirements. Create and execute test scenarios to ensure successful implementation of new functionality. Collaborate with the business and Technology teams to review and test applicable system integrations and functionality.
• Issue Resolution and Risk Management: Troubleshoot issues using technical expertise and propose creative system solutions to solve complex system issues quickly. Proactively evaluate potential risks and issues to identify opportunities or gaps, create solutions, and lead the implementation of changes to improve system performance. Stay up to date on HR System releases, fixes, and best practices.
• Training and Mentorship: Provide coaching to other HR Systems team members in specific areas of expertise through knowledge sharing and mentorship. Partner with internal HR COE teams to communicate changes for updates and releases to ensure a superior user experience.

Required Qualifications

• 5+ years of Workday system configuration experience in at least 2 modules (HCM, Payroll, Benefits, etc.).
• 4+ years in core HR processes (e.g., payroll, tax, benefits, recruiting).
• Strong consultative skills; proven ability to translate business needs into HR system design and configuration.
• Experience with test case development and execution.
• Success in implementing system enhancements that deliver measurable results.
• Strong analytical skills with high accuracy in a fast-paced environment.
• Excellent documentation skills for clear configuration notes and test cases.
• Strong critical thinking and situational decision-making abilities.
• Effective both independently and in team settings within dynamic environments.
• Post-implementation support experience.

Preferred Qualifications

• Experience with HR systems like HR ServiceNow, Cornerstone, STAR Compliance, or other cloud-based/SaaS platforms.
• Workday Pro Certification
• Strong written and verbal communication skills for interacting with leaders and partners.
• Proven ability to manage multiple projects in various roles.

In-Office Collaboration

We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders — clients, advisors, employees and shareholders. Our employees work in the office at least three (3) days per week, with flexibility to work from home two (2) days per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process.

Full-Time/Part-Time

Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office

Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, military status, veteran status, marital status, pregnancy, family status or any other basis prohibited by law. We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.

Since 1894, Ameriprise Financial has helped people feel more confident about their financial future. Guided by strong values and a deep commitment to clients, we've remained a trusted leader in financial planning and advice for more than 130 years. Through our businesses, Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance & Annuities, we deliver advice, investment and protection solutions designed for long-term success. While each business brings distinct capabilities and expertise, all are united by our unwavering focus on clients and a strong financial foundation. For you, that means the opportunity to build a meaningful career in a high-performing, collaborative culture where your expertise can grow, your contributions are valued and your work can make a real impact. As a global financial services company with three complementary businesses, the breadth of our capabilities sets us apart. It also creates unique opportunities for employees to learn, collaborate and grow their careers: Ameriprise Financial: Financial planning, advice and wealth management. Columbia Threadneedle Investments: Global asset management serving individual, institutional and corporate clients. RiverSource Insurance & Annuities: Products and solutions designed to help clients protect and grow their wealth.

Explore opportunities within each business and region below.

Ameriprise US | Careers

Ameriprise India | Careers

Columbia Threadneedle Investments US | Careers

Columbia Threadneedle Investments EMEA APAC | Careers

RiverSource | Careers

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