Senior IT System Support Analyst -SAP S/4HANA EAM & QM

PERSOL

Bengaluru

Hybrid

INR 3,500,000 - 4,800,000

Full time

14 days+

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Job summary

Persol in Bengaluru, India is seeking a Senior IT System Support Analyst focused on SAP S/4HANA EAM and QM. The role requires 8–12 years of SAP experience and hands-on EAM/QM expertise, with strong data management and cross-functional collaboration across SAP modules.

You will support, optimize, and implement SAP solutions in an Agile, ITIL‑based environment, interfacing with business teams and legacy data migration projects. Mon‑Fri with a mix of on‑site and WFH options.

Qualifications

Bachelor's degree in IT/CS/Engineering or related field.
8–12 years of SAP EAM/QM experience with S/4HANA.
Hands-on experience in EAM/QM configuration and support.
Experience with ECC and S/4HANA, and MM/FI/CO integrations.
Ability to work in Dev/QA/Production environments and Agile/ITIL-based operations.

Responsibilities

Configure and manage QM master data and inspection processes.
Support inspection lifecycle and data migration from legacy systems.
Collaborate with cross-functional SAP teams for EAM/QM solutions.
Provide application support across development, testing, and production.
Participate in SAP implementations, upgrades, and continuous improvement.

Skills

Analytical skills

Troubleshooting

Stakeholder management

Communication

Education

Bachelor's degree in IT/CS/Engineering

Tools

SAP S/4HANA

SAP EAM

SAP QM

MDG

JDE

ITIL

Job description

Senior IT System Support Analyst SAP S/4HANA EAM & QM

Role: Senior IT System Support Analyst SAP S/4HANA EAM / QM
Experience: 8–12 Years
Work Location: Bengaluru, India
Working Days: Monday to Friday (Mon WFH)
Working Hours: 8:00 AM – 5:00 PM OR 1:30 PM – 10:30 PM

About the Role

looking for an experienced SAP S/4HANA Enterprise Asset Management (EAM) / Quality Management (QM) Functional Analyst to join its global ERP organization.

The selected candidate will work as part of a global team of SAP professionals responsible for delivering, supporting, and optimizing SAP solutions across the organization. The role will have a strong focus on SAP S/4HANA EAM and QM, application support, configuration, master data, integrations, and continuous improvement.

The position requires hands‑on experience in managing and implementing SAP S/4HANA EAM & QM solutions, working closely with business teams, and supporting applications in an Agile environment.

Key Responsibilities

Configure and manage SAP QM master data, including inspection plans, Master Inspection Characteristics (MICs), and inspection methods.
Support checklist‑driven inspection processes and ensure alignment with business requirements.
Demonstrate strong understanding of the complete QM inspection lifecycle, including:

Inspection Lots
Results Recording
Usage Decisions
Follow‑on Activities

Apply SAP QM functionality specifically within an Enterprise Asset Management (EAM) environment.
Collaborate with business stakeholders to understand inspection requirements and translate them into scalable SAP QM/EAM solutions.
Lead data preparation, cleansing, mapping, and conversion activities for inspection‑related data from legacy systems such as JDE and mobile inspection applications into SAP S/4HANA.
Work on checklist functionality or similar inspection‑driven solutions within SAP S/4HANA.
Provide application support and troubleshoot SAP EAM/QM issues across Development, QA, and Production environments.
Participate in SAP implementation, enhancement, upgrade, maintenance, and continuous improvement initiatives.
Work closely with cross‑functional SAP teams and support integrations with modules such as MM, FI, and CO.
Contribute to automation, integration, process optimization, and evergreen application support.
Follow ITIL‑based service management practices and Agile methodologies.

Required Qualifications

Bachelor's degree in IT, Computer Science, Engineering, or a related field.
8–12 years of relevant SAP experience.
Strong hands‑on experience in SAP EAM and SAP QM.
Strong knowledge of SAP S/4HANA EAM/QM configuration and support.
Experience with both SAP ECC and SAP S/4HANA.
Experience integrating SAP EAM/QM with other SAP modules, particularly MM, FI, and CO.
Strong understanding of SAP QM master data and inspection processes.
Hands‑on experience in application operations support and/or SAP implementation projects.
Experience working in Dev, QA, and Production environments.
Knowledge of ITIL‑based support practices and Agile methodology.
Experience with SAP S/4HANA EAM extensions and/or Master Data Governance (MDG) will be an advantage.
Strong analytical, troubleshooting, stakeholder management, and communication skills.

Preferred Qualifications

Experience in the Oil & Gas or Manufacturing industry, particularly within SAP EAM/QM functions.
Hands‑on experience with 2–3 or more SAP S/4HANA implementation, maintenance, or support projects.
Experience with SAP S/4HANA upgrades and add‑on installations.
Exposure to HANA Scale‑Out environments.
Good understanding of multi‑tenant database environments.
Experience working with global stakeholders and geographically distributed teams.
Experience with legacy‑system data migration/conversion, particularly from JDE or mobile inspection applications, is preferred.