Senior Integration And Support Engineer

IDEMIA Public Security; India; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

IDEMIA Public Security in India is seeking a Senior Support & Integration Engineer with 8+ years of enterprise application support experience to resolve production and integration issues for a government client.

The role focuses on L2/L3 support for enterprise Java applications, troubleshooting across databases, APIs, and middleware, and coordinating with cross-functional teams. Strong ownership and on-call availability are required.

Qualifications

• Bachelor’s degree in Computer Science, IT, Engineering, or a related field.
• Government/large enterprise project experience will be an advantage.
• Relevant technical certifications in Java, Linux, Oracle and ITIL will be an added advantage.

Responsibilities

• Provide L2/L3 support for enterprise Java applications in a production environment.
• Troubleshoot application, integration, database, and performance-related issues.
• Support applications deployed on JBoss Application Server.
• Work with Oracle databases and SQL for issue analysis and troubleshooting.
• Troubleshoot REST APIs, SOAP/Web Services, JSON/XML, and HTTP/HTTPS integrations.
• Perform API testing using Postman/SoapUI.
• Analyse JVM performance, memory utilisation, thread issues and application-server logs.
• Troubleshoot application-server connectivity with databases and external systems.
• Analyse database connectivity, sessions, locks and performance-related issues.
• Analyze logs, identify root causes, and provide timely resolutions.
• Coordinate with development, infrastructure, and other technical teams for issue resolution.
• Support deployments, releases, and production changes as required.
• Willingness to provide 24x7/on-call support when required
• Strong ownership of production incidents

Skills

Enterprise Java Applications

JBoss Application Server

Oracle Database & SQL

Linux

REST APIs & SOAP/Web Services

JSON/XML

HTTP/HTTPS

Postman/SoapUI

Production incident troubleshooting

Education

Bachelor’s degree in Computer Science/IT/Engineering or related field

Tools

Postman/SoapUI

Job description

Job Description:

Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our unique expertise in biometrics and cryptography, we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places - at scale and in total security.

Our teams work from 5 continents and speak 100+ different languages. We strongly believe that our diversity is a key driver of innovation and performance.

Purpose

We are looking for a Senior Support & Integration Engineer with 8+ years of experience in enterprise application support and system integration. The role will involve supporting critical applications for a government client and resolving production and integration issues.

Key Missions

Key Responsibilities

• Provide L2/L3 support for enterprise Java applications in a production environment.
• Troubleshoot application, integration, database, and performance-related issues.
• Support applications deployed on JBoss Application Server.
• Work with Oracle databases and SQL for issue analysis and troubleshooting.
• Troubleshoot REST APIs, SOAP/Web Services, JSON/XML, and HTTP/HTTPS integrations.
• Perform API testing using Postman/SoapUI.
• Analyse JVM performance, memory utilisation, thread issues and application-server logs.
• Troubleshoot application-server connectivity with databases and external systems.
• Analyse database connectivity, sessions, locks and performance-related issues.
• Analyze logs, identify root causes, and provide timely resolutions.
• Coordinate with development, infrastructure, and other technical teams for issue resolution.
• Support deployments, releases, and production changes as required.
• Willingness to provide 24x7/on-call support when required
• Strong ownership of production incidents

Profile & Other Information

Required Skills

Job Location - Mahpalpur Delhi (Govt client)

• Enterprise Java Applications
• JBoss Application Server
• Oracle Database & SQL
• Linux
• REST APIs & SOAP/Web Services
• JSON/XML
• HTTP/HTTPS
• Postman/SoapUI
• Strong production troubleshooting and problem-solving skills

Education

Bachelor’s degree in Computer Science, IT, Engineering, or a related field.

Government/large enterprise project experience will be an advantage.

Relevant technical certifications in Java, Linux, Oracle and ITIL will be an added advantage.

By choosing to work at IDEMIA, you will join a unique tech company, offering a wide range of growth opportunities. You will contribute to a safer world, collaborating with an international and global community. We value the diversity of our teams and welcome people from all walks of life, regardless of how they look, where they come from, who they love, or what they think.

We deliver cutting edge, future proof innovation that reach the highest technological standards and we’re transforming, fast, to stay a leader in a world that’s changing fast, too.

At IDEMIA, people can develop their expertise and feel a sense of ownership and empowerment, in a global environment, as part of a company with the ambition and the ability to change the world.

Visit our website to know more about the leader in Identity Technologies

www.idemia.com

Requirements: