Senior Infrastructure Engineer - GBS IND

Bank of America; Hyderabad; On-site; INR 3,000,000 - 4,200,000; Full time

Job summary

Bank of America Global Business Services (India) is seeking a Senior z/OS systems programmer with 10+ years of experience to provide technical support for large-scale z/OS parallel SYSPLEX environments. You will guide Data Center Operations, support teams and developers, and manage software implementation, maintenance, certification testing, and documentation.

The role requires strong problem-solving skills, proficiency with COBOL/Java runtimes, SMP/E/JES2/JES3, JCL/ISPF/REXX, and implementation

Qualifications

• Must have 10-12+ years of experience in Mainframe z/OS environments.
• Experience with SMPE, RACF, SYSPLEX, and IBM Z hardware support.
• Strong problem determination, analysis and resolution abilities.

Responsibilities

• Provide technical guidance to Data Center Operations, support teams and developers.
• Software installation, maintenance, certification testing, and documentation.
• Troubleshoot IBM mainframe software/hardware; support 24x7 operations.
• Configure SMPE, RACF, SYSPLEX, HMC and related tooling.

Skills

z/OS expertise

SMP/E experience

JES2/JES3

JCL/ISPF/REXX

Mainframe security

Cobol programming

Java programming

Problem solving

IBM Z hardware

Education

B.Tech/BE/MTech/ME

Tools

COBOL compiler

LE runtime

Java runtime

Windows

Job description

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview* Core Technology Infrastructure (CTI), part of the Global Technology & Operations organization, consists of more than 6,600 employees worldwide. With presence in more than 35 countries, TI designs, builds, and operates end-to-end technology infrastructure solutions and manages critical systems and platforms across the bank. TI delivers industry-leading infrastructure products and services to the company’s employees, customers, and clients around the world.

Job Description

Senior z/OS systems programmer with a minimum of 7-10 years of experience. The position provides technical support for multiple large scale z/OS parallel SYSPLEX environments running multi-tiered applications making heavy use of various vendor products. The functions of the position include technical guidance and advice to Data Center Operations, support teams, application developers and end users. Software implementation, maintenance, certification testing, development and documentation of operational procedures. Problem debugging and root cause analysis, interaction with software vendors. The group this position is part of provides 24x7 support for production systems and therefore will require some off-hours and weekend work.

Responsibilities

The operating systems programmer role is instrumental in delivering key infrastructure initiatives, including ARC recovery and z16 server upgrades, as well as operating systems upgrades and security patching. 7+ years of experience as a system programmer and experience in providing technical support for Mainframe Services z/OS Platform Engineering and related IBM Z hardware support.

• SMPE -Configure SMPE,Order Software, Install Software.
• Assembler Programming - Analyze svcdump, logrec diagnostic data.
• zOSMF - Install software release upgrades using dialogs, Build software maintenance workflows.
• IBMLINK – Order software, Create IBM problem ticket, Research IBM software issues.
• RACF -Develop software security.
• SYSPLEX - Configure Coupling Facility policies.
• HMC -Configure server , Configure monitor server Ops (IPL Profiles), Configure HMC security.
• Debug Tools – Analyze diagnostic data.
• EREP - Analyze logrec diagnostic data.
• GTF – Capture diagnostic data.
• IPCS – Analyze scvdump diagnostic data.
• SLIP – Capture diagnostic datra.
• Rexx Programming - Develop, maintain system exits, utilities.

Requirements

Education* B.Tech. /BE/Mtech/ME Certifications If Any: NA

Experience Range* 10-12+ years

Foundational skills

Essential Skills (Technical / Business Domain / Managerial/ Soft skills)

• Technical COBOL programming Configure COBOL compiler, LE runtime
• Java programming Configure Java runtime
• HCD Configure server, devices (gens)Windows Install client/server software
• HMC Configure server
• Must have a strong understanding of IBM Mainframe z/OS operating system, control, structure, logic, security.
• Must possess working knowledge of IBM z/OS system and subsystem software and components with experience to support, develop and enhance tools and methodologies for managing large scale global deployment.
• Must be proficient with problem determination, analysis and resolution.
• Must have extensive understanding of IBM zEnterprise server hardware and facilities
• Must have strong knowledge and experience with SMP/E, JES2, JES3, .JCL, ISPF dialog management, REXX.

Desired skills

• COBOL programming Configure COBOL compiler, LE runtime
• Java programming Configure Java runtime
• HCD Configure server, devices (gens)Windows Install client/server software
• HMC Configure server

Work Timings

Monday - Friday Working Hours 6:00 AM – 10:00 PM (India time –9 hours) Rotational Shifts (Shift1/Shift2) 24/7 Oncall on rotational basis

Job Location

Mumbai / Hyderabad / Chennai / Gurugram

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.

Join us!

Partnering Locally

Learn about some of the ways Bank of America is making a difference in the communities we serve.

Global Impact

Learn about the six areas that guide Bank of America’s efforts to help make financial lives better for customers, clients, communities and our teammates.

Opportunity and Inclusion

Each employee brings unique skills, background and opinions. We see opportunity and inclusion as our platform for innovation and a key component in our success.

Our Values

Learn about our four values that represent what we believe.