Senior Functional Ops Engineer - IT BA

Crisil; Mumbai, Pune District, Gurugram District; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Crisil is seeking an Operations Engineer to support the pricing application used by front office for markets worldwide. You will handle incident management, on-call rotations, and contribute to automating tests, deployments, and monitoring.

The role involves deep data improvements, understanding the full stack, and ensuring safe transitions from testing to production with Change Management and testing oversight.

Qualifications

• Have financial knowledge on interest rate and FX derivates valuation and market risk modelling (for ex. Greeks and VaR).
• Offering functional incident management on a front office pricing application, used within the Financial Markets domain worldwide.
• Supporting end users in using the application; enriching the back-end databases with new products, reports and scheduled tasks.

Responsibilities

• Perform incident and problem management activities, including root cause analysis to determine the actual failure cause and implement structural fixes. You communicate directly with users (Traders, Credit/Market Risk Managers) on this from Amsterdam, London, Brussels, New York and Singapore
• You provide level-2 support in deploying and running an application/stack in production. This implies being part of an on-call rotation scheme.
• Find opportunities to automate the testing of existing features, performance and security as well as the automation of deployments, monitoring, and more. This is a key responsibility of the Operations Engineers
• Perform data improvement by (re)configuring new and existing products, reports and processes in general.
• You understand the entire stack’s technology on which the application runs and how it fits in the overall chain.
• Build, enhance and maintain tooling and scripts to automate repetitive or error prone tasks, using the correct Event Alerts
• Perform Functional testing and Change Management activities in order to ensure the safe deliveries from Test, to Acceptance and to Production environment

Skills

Interest rate derivatives valuation

FX derivatives valuation

Market risk modelling

Incident management

Customer focus

Tools

MS SQL Server

Transact-SQL

ServiceNow

Confluence

Fortify

Job description

The team

You and your squad will be delivering key components spread over FlexING squads of Competitive Pricing area in Wholesale Banking Financial Markets. FlexING is focused on delivering solutions for sales, traders, and risk managers. We are specialized in derivative products, covering multiple asset classes (equities, commodities, interest rates). Our business users are in London, Amsterdam, Brussels, New York, and Singapore. We are building applications to automate the whole flow from client quote requests, to pricing, booking and risk management as much as possible.

Roles and responsibilities

Your day to day:

• Perform incident and problem management activities, including root cause analysis to determine the actual failure cause and implement structural fixes. You communicate directly with users (Traders, Credit/Market Risk Managers) on this from Amsterdam, London, Brussels, New York and Singapore
• You provide level-2 support in deploying and running an application/stack in production. This implies being part of an on-call rotation scheme.
• Find opportunities to automate the testing of existing features, performance and security as well as the automation of deployments, monitoring, and more. This is a key responsibility of the Operations Engineers
• Perform data improvement by (re)configuring new and existing products, reports and processes in general.
• You understand the entire stack’s technology on which the application runs and how it fits in the overall chain.
• Build, enhance and maintain tooling and scripts to automate repetitive or error prone tasks, using the correct Event Alerts
• Perform Functional testing and Change Management activities in order to ensure the safe deliveries from Test, to Acceptance and to Production environment

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

• Experience:
• Have financial knowledge on interest rate and FX derivates valuation and market risk modelling (for ex. Greeks and VaR).
• Offering functional incident management on a front office pricing application, used within the Financial Markets domain worldwide.
• Supporting end users in using the application; enriching the back-end databases with new products, reports and scheduled tasks.

Tech stack/ knowledge

Mandatory:

• Advanced knowledge on MS SQL Server and Transact-SQL
• Advanced knowledge of interest rates derivatives valuation
• A customer focus, with the mindset to find and resolve root causes of incidents to structurally improve the customer experience.
• Familiarity with tools like ServiceNow, Confluence, Fortify
• A good team player, cross functional, enjoys interacting with people of all levels in a multicultural environment
• Proactive and attentive to other’s needs