Senior Functional Consultant - Banking Industry Proposition

Dailoqa; Mumbai; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Dailoqa in Mumbai seeks a motivated professional with 8-10 years in Financial Services or Consulting to drive AI-enabled transformation for Retail and Commercial Banking. You will translate business needs into actionable AI capabilities, bridging business and tech teams to deliver measurable value across lending, deposits, onboarding, and customer service.

Ideal candidates have a techno-functional mindset, strong problem-solving and stakeholder communication, and a passion for learning the

Qualifications

• 8-10 years of experience in Financial Services or Consulting.
• Strong grasp of banking products and operations.
• Curiosity and techno-functional aptitude — eager to learn Agentic AI, RAG, Knowledge Graphs.
• Excellent problem-solving, analytical, and storytelling abilities.
• Adaptable to fast-paced, multi-threaded environments.
• Strong written and verbal communication skills.
• Passion for shaping the AI-first future of financial services.

Responsibilities

• Conceptualize innovative solutions across multiple workstreams.
• Deliver BRDs, user stories, client presentations, and prototypes.
• Bridge between business and technology for clarity and impact.
• Write high-quality business specifications for development and implementation.
• Collaborate with AI, product, and engineering teams to design scalable solutions.
• Communicate confidently with clients and senior leadership.
• Stay ahead of tools, frameworks, and trends in AI-driven transformation.
• Own outcomes and ensure timely delivery across engagements.

Skills

Experience in FS/Consulting

Agentic AI awareness

Stakeholder communication

Problem solving

Storytelling

Education

MBA

Job description

We’re seeking motivated and proactive professionals (8–10 years of experience) in Financial Services or Consulting, passionate about applying Agentic AI and first-principles thinking to transform Retail and Commercial Banking. Ideal candidates will have a solid background as a Business Analyst/Product owner, a strong understanding of banking products and processes, and a passion for delivering innovative solutions.

Experience in Agentic AI is a plus, but not a must-have.

What’s essential is an eagerness to learn, a techno-functional mindset, and the ability to collaborate effectively to deliver impactful, scalable outcomes.

This role blends business analysis, solution design, and client consulting to help leading banks translate business needs into actionable AI capabilities and AI potential into measurable business value. You will play a pivotal role in translating business needs into AI-enabled capabilities and AI potential into measurable business value driving transformation across retail lending, deposits, onboarding, customer service, business banking, and more.

• Demonstrate creative and structured problem-solving to conceptualize innovative solutions across multiple workstreams.
• Manage and deliver multiple parallel deliverables — from business requirement documents and user stories to client presentations and prototypes.
• Serve as a bridge between business and technology, ensuring clarity, alignment, and impact across teams.
• Write high-quality business specifications and translate ideas into actionable steps for development and implementation.
• Collaborate closely with AI, product, and engineering teams to design and orchestrate contextual, responsive, and scalable solutions.
• Communicate confidently and proactively with clients and senior leadership, ensuring transparency and trust throughout the engagement.
• Cultivate a mindset of continuous learning, staying ahead of emerging tools, frameworks, and trends in AI-driven transformation.
• Own outcomes and ensure timely, high-quality delivery across all client engagements.

Skills s Qualifications:

• 8-10 years of experience in Financial Services or Consulting, with exposure to Retail and/or Commercial Banking domains.
• Strong grasp of banking products and operations, with ability to connect industry challenges to innovative solutions.
• Curiosity and techno-functional aptitude — eager to learn concepts like Agentic AI, RAG, MCP, Knowledge Graphs, etc.
• Excellent problem-solving, analytical, and storytelling abilities.
• Adaptable and comfortable with fast- paced, multi-threaded environments.
• Strong written and verbal communication skills.
• Passion for shaping the AI-first future of financial services
• Ability to work independently, juggle multiple projects, and prioritize effectively in a fast- paced environment.
• Strong interpersonal and communication skills for effective interaction with clients through email, phone, and face-to-face communication.

Preferred Qualifications:

• MBA from a premier business school
• Experience working with financial institutions and understanding their challenges.
• Exposure to AI-led transformation, Agile delivery, or digital banking programs
• Experience in client-facing consulting roles within banking

Why Join Us:

• Opportunity to work on cutting-edge AI-native projects with leading banks, wealth managers, and fintechs.