Senior Functional Consultant

DynaTech Systems; Ahmedabad District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

DynaTech Systems is seeking a Functional Lead to drive end-to-end delivery of Microsoft Dynamics 365 CE projects across multiple clients. You will lead delivery teams, coordinate stakeholders, and ensure timely, quality solutions with optimized resources.

You will guide requirement gathering, solution design workshops, and best practices for Dynamics 365 CE, Dataverse, and Power Platform, while aligning with business goals and project governance.

Qualifications

• Bachelor's degree in Engineering, CS, IT, or related field.
• Proven experience managing multiple projects and teams.
• Strong leadership, stakeholder management, and client-facing skills.
• Good understanding of project delivery methodologies and resource planning.
• Working knowledge of Dynamics 365 CE modules and CRM implementation lifecycles.
• Basic understanding of solution architecture, integrations, Dataverse, and Power Platform components.
• Ability to manage priorities, risks, and deadlines effectively.
• Excellent communication, reporting, and problem-solving skills.

Responsibilities

• Manage end-to-end delivery of multiple Microsoft Dynamics 365 CE projects across clients and business units.
• Serve as the primary point of contact for delivery-related discussions with clients and stakeholders.
• Lead project planning, resource allocation, task assignments, and ensure timely execution of deliverables.
• Participate in requirement gathering, solution discussions, and design workshops with business users.
• Provide guidance on Dynamics 365 CE best practices, implementation approaches, and integration considerations.
• Work closely with functional and technical teams to ensure solutions align with business requirements.
• Monitor project progress, delivery metrics, risks, issues, and escalations; Conduct regular project reviews and client status meetings.
• Support effort estimation, resource planning, and project governance activities.
• Oversee release management, change management, and deployment processes.
• Ensure effective coordination among cross-functional teams including development, BI, and support teams.
• Review and support solution architecture, integrations, and overall CRM implementation lifecycle.
• Possess working knowledge of Dynamics 365 CE modules such as Sales, Customer Service, Marketing, and Field Service.
• Maintain awareness of Power Platform capabilities including Power Apps, Power Automate, and Dataverse.

Skills

Delivery leadership

Stakeholder management

Client-facing

Project delivery

Communication

Education

Bachelor's degree in Engineering/CS/IT

Tools

Microsoft Dynamics 365 CE

Power Platform

Dataverse

Power Apps

Job description

The Functional Lead will be responsible for managing end-to-end delivery across multiple projects and clients, ensuring timely execution, quality delivery & resource optimization. The role involves leading delivery teams, managing stakeholder communication, and driving operational excellence.

• Manage end-to-end delivery of multiple Microsoft Dynamics 365 CE projects across clients and business units.
• Serve as the primary point of contact for delivery-related discussions with clients and stakeholders.
• Lead project planning, resource allocation, task assignments, and ensure timely execution of deliverables.
• Participate in requirement gathering, solution discussions, and design workshops with business users.
• Provide guidance on Dynamics 365 CE best practices, implementation approaches, and integration considerations.
• Work closely with functional and technical teams to ensure solutions align with business requirements.
• Monitor project progress, delivery metrics, risks, issues, and escalations; Conduct regular project reviews and client status meetings.
• Support effort estimation, resource planning, and project governance activities.
• Oversee release management, change management, and deployment processes.
• Ensure effective coordination among cross-functional teams including development, BI, and support teams.
• Review and support solution architecture, integrations, and overall CRM implementation lifecycle.
• Possess working knowledge of Dynamics 365 CE modules such as Sales, Customer Service, Marketing, and Field Service.
• Maintain awareness of Power Platform capabilities including Power Apps, Power Automate, and Dataverse.

Skills & Qualifications

• Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field.
• Proven experience in managing multiple projects and teams.
• Strong leadership, stakeholder management, and client-facing skills.
• Good understanding of project delivery methodologies and resource planning.
• Working knowledge of Microsoft Dynamics 365 CE modules and CRM implementation lifecycles.
• Basic understanding of solution architecture, integrations, Dataverse, and Power Platform components.
• Ability to manage priorities, risks, and deadlines effectively.
• Excellent communication, reporting, and problem-solving skills.