Senior Executive - Qcom Distribution Planner

Godrej Industries Group; Mumbai; Remote; INR 800,000 - 1,200,000; Full time

Benefits offered by this job

Health insurance

Flexible work options

Remote working

Paid parental leave

Job summary

Godrej Industries Group is seeking an Ecommerce Channel Distribution Planner & Customer Service Specialist to manage stock availability, improve fill rates, and coordinate with sales, KAMs, and planning teams. The role focuses on optimizing DRP-driven distribution for the ecommerce channel and ensuring timely order fulfillment with strong Excel-based analysis.

The ideal candidate will be analytical, detail-oriented, and proficient in Excel, with 3-5 years of experience in distribution planning

Qualifications

• DRP knowledge and distribution planning experience.
• Advanced Excel (pivot tables, VLOOKUP, conditional formatting).
• Excellent communication and coordination with Sales, Logistics and Demand Planning.

Responsibilities

• Ensure stock availability and on-time fulfillment for ecommerce channels across POs and forecasts.
• Provide regular stock connectivity updates to KAMs and Sales teams.
• Manage SKU transitions, pack size revisions, and MRPs to prevent fulfillment disruptions.
• Identify critical SKU losses and take actions to improve fill rates.
• Drive monthly Sales and Logistics planning meetings and align on demand vs. stock.
• Reconcile and report customer fill rates and gaps to stakeholders.

Skills

DRP knowledge

Advanced Excel

Communication

Analytical thinking

Cross-functional collaboration

Time management

Organizational skills

Pressure handling

Education

Bachelor's/Master's degree in Supply Chain Management, Logistics, Business Administration, or related field

Job description

Job Requirements

About Godrej Industries Group (GIG)

At the Godrej Industries Group, we are privileged to serve over 1.1 billion consumers globally through our businesses with market leadership positions in the consumer products, real estate, agriculture, financial services and chemicals industries.

https://www.godrejindustries.com/

About Godrej Consumer Products Limited (GCPL)

Godrej Consumer Products is a leading emerging markets company. As part of the over 125-year young Godrej Group, we are fortunate to have a proud legacy built on the strong values of trust, integrity and respect for others. At the same time, we are growing fast and have exciting, ambitious aspirations.

https://www.godrejcp.com/

About The Role

We are looking for a highly organized and proactive individual to join our team as the Ecommerce Channel Distribution Planner & Customer Service Specialist. This role will be responsible for managing stock availability, improving fill rates, and ensuring seamless communication between key stakeholders, including the sales team, key account managers (KAMs), transportation, and planning teams. The ideal candidate will be analytical, detail oriented, and proficient in Excel, with a strong ability to drive logistics and distribution planning processes for our ecommerce channel.

Key Responsibilities

• Stock Availability & Order Fulfillment:
• Ensure timely availability of stock for customer Purchase Orders (POs) across the ecommerce channel for QCOM Chains by sharing daily distribution plan to CFAs basis Open Orders, sales & Forecast.
• Monitor and track stock levels to meet customer demand and resolve any stock shortages proactively.
• Communication with Sales & KAMs:
• Provide regular stock connectivity timeline updates to Key Account Managers (KAMs) and the sales team.
• Share detailed remarks on stock availability, upcoming stock arrivals, and potential stock-out situations.
• SKU Transition Management:
• Manage and communicate SKU transitions, including pack size revisions, MRP changes, and status updates (active/inactive SKUs) for customer master data updates & to prevent disruptions in order fulfillment.
• Fill Rate Improvement:
• Continuously identify critical SKU losses and take actions to improve stock availability and channel fill rates.
• Collaborate with cross-functional teams to mitigate supply chain bottlenecks and drive higher service levels.
• Sales & Logistics Planning:
• Drive monthly sales and logistics planning meetings to align on demand, stock availability, and order priorities. b. Work closely with the demand planning, transportation, and planning teams to ensure seamless order fulfillment.
• Customer Fill Rate Reconciliation & Reporting:
• Reconcile customer fill rates monthly with the sales team and identify any gaps or improvement opportunities. b. Publish and present the fill rate performance for the ecommerce channel to internal stakeholders.
• Cross-functional Collaboration:
• Engage with the transportation team to resolve delivery-related challenges and ensure t imely shipment & receipts of stocks at CFAs.
• Collaborate with the demand planning and inventory management teams to resolve supply-demand mismatches.
• DRP (Distribution Requirements Planning) Implementation:
• Taking part in the implementation of Distribution Requirements Planning (DRP) tool for the ecommerce channel, ensuring optimal stock levels and improved service to customers.
• Monitor, Validate & adopt DRP output and suggest improvements as needed.
• Advanced Excel & Data Analysis:
• Utilize advanced Excel formulas, functions, and logics to manage data, analyze stock performance, and improve decision-making.
• Develop and maintain reports, and analysis tools to support planning and customer service activities.

Who are we looking for?

Education

Bachelor's/Master's degree in Supply Chain Management, Logistics, Business Administration, or related field.

Experience

• 3-5 years of experience in distribution planning, supply chain, customer service, or a similar role, preferably within the ecommerce or FMCG sector.
• Experience working with supply planning, stock management, customer service, and inventory control.

Key Skills

• Strong knowledge of Distribution Requirements Planning (DRP).
• Proficiency in advanced Excel (pivot tables, VLOOKUP, conditional formatting, complex formulas, etc.).
• Excellent communication and coordination skills with a customer-centric approach.
• Strong analytical and problem-solving abilities with attention to detail.
• Ability to collaborate with cross-functional teams, including sales, logistics, and demand planning teams. Competencies:
• Logical thinker with the ability to analyze data and take actions to improve processes.
• Strong organizational and time-management skills.
• Ability to work under pressure and manage multiple priorities effectively.

Work Experience

2-4 years

Benefits

What’s in it for you?

Be an equal parent

Childcare benefits for the birthing parent, commissioning parent (in case of surrogacy) or adoptive parent, and their partners

• 6 months of paid leave for primary caregivers, flexible work options on return for primary caregivers
• 2 months paid leave for secondary caregivers
• Caregiver travel for primary caregivers to bring a caregiver and children under a year old, on work travel

Coverage for childbirth and fertility treatment

No place for discrimination at Godrej

Gender-neutral anti-harassment policy

Same sex partner benefits at par with married spouses

Coverage for gender reassignment surgery and hormone replacement therapy

Community partnerships and advocacy

Persons with Disability (PwD) care

We Are Selfish About Your Wellness

Comprehensive health insurance plans, as well as accident coverage for you and your family, with top-up options Elder care for those who might need to extend support to senior family members

Preventative healthcare support

Outpatient Department (OPD) coverage, including vaccinations, dental, vision, etc.

Uncapped sick leave

Flexible work options, including remote working and part-time work

Mental wellness and self-care programmes, resources and counselling

Celebrating wins, the Godrej Way

Structured recognition platforms for individual, team and business-level achievements

Digital and offline instant recognition platforms

An inclusive Godrej

Before you go, there is something important we want to highlight. There is no place for discrimination at Godrej. Diversity is the philosophy of who we are as a company. And has been for over a century. Its not just in our DNA and nice to do. Being more diverse - especially having our team members reflect the diversity of our businesses and communities - helps us innovate better and grow faster. We hope this resonates with you.

We take pride in being an equal opportunities employer. We recognise merit and encourage diversity. We do not tolerate any form of discrimination on the basis of nationality, race, colour, religion, caste, gender identity or expression, sexual orientation, disability, age, or marital status and ensure equal opportunities for all our team members.