Senior Executive/Assistant Manager

Shriram Life Insurance; Rangareddy; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Shriram Life Insurance is seeking a Real-Time Fraud Detection & Management lead to monitor live alerts, coordinate investigations, and ensure rapid verification of suspicious proposals at the point of sale. You will guide a team of junior investigators, partner with Underwriting, Claims, Legal, and Compliance, and manage external agencies to optimize TAT and improve risk dashboards.

Proficiency in MS Office and Power BI is required to create dashboards and present insights on fraud savings and

Qualifications

• High-level analytical and problem-solving abilities with integrity.
• Excellent communication and stakeholder management skills.
• Ability to work cross-functionally with multiple teams.

Responsibilities

• Monitor live triggers and alerts to catch fraudulent proposals, misrepresentation, or identity theft at the point of sale.
• Investigate high-risk early claims and applications on a real-time basis to prevent immediate financial leakages.
• Assign, supervise, and execute immediate desktop or field-level verifications for suspicious profiles.
• Guide and manage a team of junior investigators and analysts to ensure daily investigation targets and quality standards are met.
• Manage external investigation agencies, monitor their Turnaround Time (TAT), and audit the quality of their field reports.
• Dynamically allocate cases based on location, complexity, and urgency to optimize team efficiency.
• Partner closely with Underwriting, Claims, Legal, Compliance, and the Risk Containment Unit (RCU) to share fraud trends.
• Compile and present daily, weekly, and monthly dashboards detailing fraud savings, vendor performance, and emerging risk patterns.
• Recommend system triggers and updates to the automated risk scoring engines based on fresh investigation findings.

Skills

Analytical thinking

Communication

Stakeholder management

Cross-functional collaboration

Tools

MS Office / Office 365

Power BI

Job description

Real-Time Fraud Detection & Management

• Monitor live triggers and alerts to catch fraudulent proposals, misrepresentation, or identity theft at the point of sale.
• Investigate high-risk early claims and applications on a real-time basis to prevent immediate financial leakages.
• Assign, supervise, and execute immediate desktop or field-level verifications for suspicious profiles.
• Guide and manage a team of junior investigators and analysts to ensure daily investigation targets and quality standards are met.
• Manage external investigation agencies, monitor their Turnaround Time (TAT), and audit the quality of their field reports.
• Dynamically allocate cases based on location, complexity, and urgency to optimize team efficiency.
• Partner closely with Underwriting, Claims, Legal, Compliance, and the Risk Containment Unit (RCU) to share fraud trends.
• Compile and present daily, weekly, and monthly dashboards detailing fraud savings, vendor performance, and emerging risk patterns.
• Recommend system triggers and updates to the automated risk scoring engines based on fresh investigation findings.

Skills: Proficiency in MS-Office / Office 365 and Power BI

Key Responsibilities:

• High standards of integrity, analytical and problem-solving ability.
• Excellent communication and stakeholder management skills.
• Ability to work cross-functionally with multiple teams.