Senior Executive, Admin & Transport

ETS; Delhi; On-site; INR 900,000 - 1,300,000; Full time

Benefits offered by this job

Volunteer PTO (8 hours)

Job summary

ETS is seeking a Senior Executive – Admin & Transport to oversee daily cab planning, route mapping and vendor management, ensuring timely pickups and cost efficiency.

The role requires strong organizational skills, multitasking ability, and proactive communication with HR, Security, Finance and Facilities to maintain smooth office operations.

Experience in using transport automation tools and maintaining data confidentiality is preferred.

Qualifications

• High school diploma required.
• Bachelor’s degree preferred.
• 5+ years of experience in an administrative support role.

Responsibilities

• Manage daily pickup and drop routes and cab deployment across multiple shifts.
• Handle route mapping and optimization based on employee locations and shift timings.
• Manage transport vendors, drivers, vehicle deployment, and SLA/KPI performance.
• Monitor cab compliance, GPS, vehicle/driver documentation, and safety requirements.
• Handle employee/customer queries, complaints, and transport escalations.
• Manage real-time transport issues, breakdowns, missed pickups, and replacement vehicles.
• Operate web and mobile-based transport automation tools for rostering, routing, tracking, and MIS.
• Prepare daily/monthly transport reports and monitor operational costs and vehicle utilization.
• Coordinate with HR, Security, Finance, Facilities, and other internal stakeholders.
• Manage third-party engagement for 24X7 services such as cabs for late hours, housekeeping, security and pantry services.
• Ensure a clean, organized, and welcoming office environment.
• Handle incoming calls, emails, and inquiries professionally and promptly.
• Manage databases and generate reports as needed.
• Ensure data confidentiality and integrity.
• Assist with budget tracking and expense reporting.
• Process invoices, purchase orders, and ensure the payments of utility bills.
• Reconcile financial discrepancies by collecting and analyzing information.
• Adhere to ethical standards and comply with the laws and regulations applicable to your job function.

Skills

Organizational skills

Communication skills

MS Office proficiency

Multitasking

Attention to detail

Discretion/confidentiality

Professional demeanor

Independent & team work

Proactive work ethic

Fast-paced adaptability

Education

High school diploma

Bachelor’s degree preferred

Job description

About ETS

ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL®, TOEIC®, GRE® and Praxis® tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide.

About ETS

ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL®, TOEIC®, GRE® and Praxis® tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide.

Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide. The Senior Executive – Admin & Transport plays a critical role in ensuring the smooth and efficient operation of employee transportation services. The role includes managing daily cab planning, route mapping and optimization, pickup and drop scheduling, and real-time trip monitoring. The ideal candidate should be highly organized, proactive, detail-oriented, and capable of multitasking effectively in a fast-paced environment.

Primary Responsibilities

• Manage daily pickup and drop routes and cab deployment across multiple shifts.
• Handle route mapping and route optimization based on employee locations and shift timings.
• Manage transport vendors, drivers, vehicle deployment, and SLA/KPI performance.
• Monitor cab compliance, GPS, vehicle/driver documentation, and safety requirements.
• Handle employee/customer queries, complaints, and transport escalations.
• Manage real-time transport issues, breakdowns, missed pickups, and replacement vehicles.
• Operate web and mobile-based transport automation tools for rostering, routing, tracking, and MIS.
• Prepare daily/monthly transport reports and monitor operational costs and vehicle utilization.
• Coordinate with HR, Security, Finance, Facilities, and other internal stakeholders.
• M anage the third-party engagement for 24X7 services such as cabs for late hours, housekeeping, security and pantry services.
• Ensure a clean, organized, and welcoming office environment.
• H andle incoming calls, emails, and inquiries professionally and promptly.
• Manage databases and generate reports as needed.
• Ensure data confidentiality and integrity.
• Assist with budget tracking and expense reporting.
• Process invoices, purchase orders, and ensure the payments of utility bills.
• Reconcile financial discrepancies by collecting and analyzing information.
• Adhere to ethical standards and comply with the laws and regulations applicable to your job function.

Knowledge / Skills

• Exceptional organizational and time-management skills
• Strong written and verbal communication skills
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software
• Ability to multitask and prioritize tasks effectively
• Strong attention to detail and problem-solving abilities
• High level of discretion and confidentiality
• Professional demeanor
• Ability to work independently and as part of a team
• Proactive and self-motivated with a strong work ethic
• Adaptable and able to thrive in a fast-paced environment

Education And Experience

• High school diploma required
• Bachelor’s degree preferred
• 5+ years of experience in an administrative support role

ETS is mission driven and action oriented

• We are passionate about hiring innovative thinkers who believe in the promise of education and lifelong learning.
• We are energized by cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders. Â In support of this ETS offers multiple Business Resource Groups (BRG) for you to learn and advance your career growth!
• As a not-for-profit organization we will encourage you to lean in to your passion for volunteering. Â At ETS you may qualify for up to an additional 8 hours of PTO for volunteer work on causes that are important to you!
• The base salary range advertised represents the low and high end of the anticipated salary range for this position. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. The base pay is only one aspect of the Total Rewards Package that will be offered to the successful candidate.

ETS is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We believe in creating a work environment where all individuals are treated with respect and dignity.