Senior Director, Central Operations & Analytics, Digital Media C&B

Adobe; Dadri; Hybrid; INR 25,00,000 - 35,00,000; Full time

Job summary

A leading tech firm in India seeks a Senior Director for Central Operations & Analytics to build a new function within Digital Media. This high-impact leadership role involves defining strategy, establishing robust processes, and leading a team to support multibillion-dollar business objectives. Ideal candidates must have over 18 years in Sales Operations or a related field, demonstrating success in a global SaaS environment. Join a dynamic environment focused on innovation and creativity.

Benefits

Exceptional work environment

Ongoing feedback culture

Diversity and inclusion initiatives

Qualifications

• 18+ years of experience in Sales Operations, ideally within a SaaS or subscription business.
• Strong understanding of sales systems and tools.
• Ability to influence senior leaders across departments.

Responsibilities

• Build and scale the Central Operations and Analytics team.
• Establish the hub and spoke structure with accountability.
• Standardize core operational processes including forecasting and capacity planning.

Skills

Sales Operations

Revenue Operations

Analytics

Automation

Leadership

Job description

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours.

Role

Senior Director, Central Operations & Analytics, Digital Media C&B

Business

DMe

Location

Noida & Bangalore

The Opportunity

Digital Media is launching a new Central Operations and Analytics function within the India Hub. We are looking for a Senior Director to build and lead this organization. This team will serve as the operational and analytics engine for the Digital Media Consumer and Business group, supporting a multibillion‑dollar business across direct sales, channel partners, and digital commerce. The scope spans all customer segments, including Consumer, SMB, Mid‑Market, Corporate, and Education.

This is a high‑impact leadership role with broad visibility. The leader will define the strategy for the function, establish the operating model, hire and develop the team, and ensure the group becomes a trusted partner to business leaders across routes to market. The function will operate as a hub and spoke model. Team members will support specific business areas with clear accountability for outcomes, while benefiting from a shared operational backbone, common standards, and unified systems.

What You Will Do

• Build and scale the Central Operations and Analytics team within the India Hub
• Establish the hub and spoke structure with clear stakeholder alignment, accountability, and engagement models
• Standardize core operational processes including target setting, pipeline analytics, forecasting, and capacity planning
• Lead RSAM model management to ensure accuracy, consistency, and alignment with strategic priorities
• Drive opportunity planning frameworks that strengthen visibility, governance, and execution quality
• Oversee business intelligence, reporting, and KPI infrastructure to deliver consistent and actionable insights
• Manage territory design, account segmentation, and rules of engagement governance
• Oversee sales systems and tools support in partnership with global teams, ensuring stable processes, strong adoption, and clear feedback loops
• Own the management, structure, and governance of enablement content and systems to ensure sellers and teams have the right resources at the right time
• Partner with Finance, Sales, Marketing, Strategy, and Product teams to strengthen planning, alignment, and execution effectiveness
• Support compensation administration and governance across routes to market
• Invest in automation and AI capabilities that streamline workflows, reduce manual effort, and elevate insights
• Ensure operational rigor, strong controls, audit readiness, and high data quality
• Build a culture centered on clarity, collaboration, accountability, and continuous improvement

What You Need to Succeed

• 18+ years of experience in Sales Operations, Revenue Operations, Strategy, or Analytics, ideally within a SaaS or subscription business
• Demonstrated success building or scaling operational functions in a global environment
• Deep experience across forecasting, target setting, segmentation, RSAM models, opportunity planning, compensation operations, and pipeline management
• Strong understanding of sales systems, tools, enablement platforms, and the processes that underpin them
• Ability to influence senior leaders and drive alignment across Sales, Marketing, Finance, Strategy, and Product
• Experience applying automation, data engineering, and AI capabilities to operational workflows
• Strong communication skills, with the ability to simplify complexity and support executive decision making
• A leadership style grounded in partnership, clarity, and accountability

Our Promise

At Adobe, you will join a company that values creativity, innovation, and customer success. This role offers the chance to build a new function that will shape how Digital Media plans, operates, and grows for years to come.

At Adobe, you will be immersed in an exceptional work environment that is recognized worldwide on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check‑In approach where ongoing feedback flows freely.

If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

Equal Opportunity

Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [e-mail] or call [phone].