Senior Digital Project Manager

Caterpillar Financial Services Corporation; Chennai District; On-site; INR 3,500,000 - 5,500,000; Full time

Job summary

Caterpillar Inc. in Chennai area is seeking a seasoned digital program leader to plan, organize, and drive multi-team initiatives across complex platforms. You will align with engineering standards and enterprise outcomes, guiding dependencies, risks, and governance for successful delivery.

Responsibilities include stakeholder communication, KPI-driven progress, and continuous improvement under an Agile framework, ensuring quality, release readiness, and cross-team alignment.

Qualifications

• Experience: 8+ years in digital / IT project or program management.
• Domain: eCommerce platforms, digital apps, or large-scale enterprise systems (preferred).
• Education: Bachelor’s degree in IT / Computer Science / related field.
• Certifications: Agile / Scrum / PMP (preferred).

Responsibilities

• Lead planning and execution of large-scale digital programs across multiple agile teams.
• Drive end-to-end delivery with dependency management and governance.
• Coordinate Scrum-of-Scrums and cross-domain forums for aligned execution.
• Ensure release readiness and program health with dashboards and KPIs.
• Interface between engineering, product, and business stakeholders.

Skills

Program Planning

Dependency Management

Governance

Data-Driven Decision Making

Stakeholder Management

Problem Solving

Release Management

Transformation Leadership

End-to-End Ownership

Agile / Scrum

Education

Bachelor's degree in IT / Computer Science

Agile / Scrum / PMP certification

Job description

Career Area:

Technology, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Definition

Leads the planning, organization, and execution of large-scale, multi-team digital programs, ensuring alignment to CAT Digital’s model, engineering standards, and enterprise business outcomes.

Drives end-to-end delivery across multiple agile teams, managing dependencies, risks, and governance across complex, shared-platform environments.

Key Responsibilities

• Manage delivery across multiple domain teams operating on a shared platform

• Drive integrated delivery plans with clear dependency mapping across teams

• Establish and enforce domain ownership accountability and boundaries

• Lead execution of migration and retirement programs (e.g., legacy to modern platforms/APIs)

Cross-Team Coordination (Scrum-of-Scrums/SAFE model)

• Facilitate Scrum-of-Scrums / program-level forums to ensure aligned execution across teams

• Resolve cross-domain dependencies, risks, and integration issues

• Remove blockers impacting multiple teams and elevate effectively

• Ensure consistent adoption of Agile practices across teams

Delivery Governance & Quality Management

• Drive adherence to Engineering Excellence KPIs (e.g., in-sprint quality, regression control, release stability)

• Monitor delivery health using dashboards, metrics, and progress trackers

• Manage risks, issues, and mitigation plans proactively

• Ensure release readiness across all impacted domains

Stakeholder & Leadership Communication

• Act as primary interface between engineering, product, and business stakeholders

• Provide executive-ready updates on program health, risks, and decisions

• Drive alignment on priorities, trade-offs, and release scope

• Support quarterly planning and roadmap alignment

Data-Driven Program Management

• Define and track program-level KPIs, OKRs, and success metrics

• Drive data-backed decision-making (velocity, defect trends, quality metrics, dependency risks)

• Oversee reporting across multiple teams and ensure data integrity

Operating Model & Continuous Improvement

• Drive adoption of the CAT Digital Operating Model (scoping → execution → tracking)

• Standardize templates for planning, tracking, and status reporting

• Identify systemic gaps (quality, ownership, dependencies) and implement improvements

• Promote shift-left testing and early risk identification

Skill Descriptors

• Program Planning & Execution

• Cross-Domain Dependency Management

• Program Governance & Reporting

• Data-Driven Decision Making

• Stakeholder & Leadership Management

• Problem Solving & Root Cause Analysis

• Release & Cutover Management

• Transformation & Implementation Leadership

• End-to-End Program Ownership

• Governance, Standards & Process Excellence

Experience & Qualification

• Experience: 8+ years in digital / IT project or program management

• Domain Experience: eCommerce platforms, digital applications, or large-scale enterprise systems (preferred)

• Education: Bachelor’s degree (IT / Computer Science / related field)

• Certifications: Agile / Scrum / PMP (preferred)

Posting Dates:

September 9, 2026 - September 22, 2026

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply