Senior Deployment Engineer

Karat; India; Remote; INR 4,500,000 - 7,500,000; Full time

Job summary

A leading technology recruitment firm is seeking a Technical Advisor to join the Go-to-Market Deployment team. This role requires 7+ years of experience in strategic technical account management or consulting. You will serve as the principal advisor to enterprise clients, leveraging your technical expertise to enhance their hiring processes. The position is remote but limited to candidates in Bengaluru, Hyderabad, or Pune. Strong SQL knowledge and client engagement experience with C-Suite executives are essential for success.

Qualifications

• 7+ years in strategic technical account management or consulting.
• Experience engaging with C-Suite executives.
• Strong working knowledge of SQL.
• Strong working knowledge of SQL (testing will occur).
• Client-facing experience with technical customers.

Responsibilities

• Serve as the principal technical advisor to enterprise clients.
• Analyze client hiring processes and ensure solution alignment.
• Conduct regular strategic reviews with customers for performance.
• Analyze complex performance data and calibrate assessment metrics in collaboration with Karat’s Content and Data teams; translate findings into actionable strategic recommendations that strengthen client partnerships.
• Drive continuous improvement of the Customer Operations and GTM teams' internal processes by identifying innovative opportunities to deliver additional value to our enterprise clients.

Skills

Strategic technical account management

Client success engineering

SQL

Client-facing experience

SaaS deployment

Job description

Overview

Come join our Go-to-Market Deployment team

Our GTM Customer Deployment team is where technical expertise meets strategic partnership. We're the bridge between Karat's platform and our enterprise clients' success. From initial implementation through ongoing optimization, we use deep technical consultation, data-driven performance analysis, and hands-on collaboration with clients' engineering teams to ensure every partnership delivers measurable hiring outcomes.

Responsibilities

This role will require up to 20% travel for strategic face-to-face meetings with enterprise prospects and industry events.

Working hours will predominantly be IST with required internal meetings that align with timezones in the U.S.

• Serve as the principal technical advisor to enterprise clients, establishing yourself as the authoritative voice on Karat's solutions and building high-level trust relationships.
• Partner with Software Engineers globally to thoroughly analyze their hiring processes and performance requirements; ensure precise solution alignment and Karat product delivery as the lead technical expert in Customer Operations and GTM.
• Work strategically with the Company's GTM team throughout the entire customer lifecycle, including:
• Presenting Karat's technical solution to prospects as the subject matter expert,
• Architecting and implementing the initial Karat interview framework for each new enterprise client,
• Conducting regular strategic reviews with customers to ensure alignment with business objectives and optimal performance,
• Designing and delivering executive-level training sessions for client stakeholders.
• Analyze complex performance data and calibrate assessment metrics in collaboration with Karat’s Content and Data teams; translate findings into actionable strategic recommendations that strengthen client partnerships.
• Drive continuous improvement of the Customer Operations and GTM teams' internal processes by identifying innovative opportunities to deliver additional value to our enterprise clients.

Qualifications

• 7+ years of professional work experience in one of the following:
• Strategic technical account management, client success engineering, or solutions/deployment engineering, OR;
• SaaS/technical/financial services consulting with a focus on technical implementation
• Demonstrated success as a strategic advisor during client onboarding; able to build trusted rapport, make thoughtful recommendations, and guide clients through complex implementation processes
• Experience directly engaging with C-Suite executives in a client-facing capacity
• Strong working knowledge of SQL (will be tested)
• Client-facing experience with technical customers required

This position is only available to candidates residing in Bengaluru (formerly known as Bangalore), Hyderabad, or Pune. While our team operates 100% remotely, we are currently limiting hiring to this specific location. Applications from other cities in India will not be considered at this time.

Applicants, please note: submissions not 100% in English will not be considered.