Senior CyberArk Operations Engineer

Bristol-Myers Squibb; Hyderabad; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Bristol Myers Squibb is seeking an experienced Senior CyberArk Operations Engineer to own CyberArk privileged access infrastructure and SaaS integrations. You will lead migrations, design secrets management for DevOps, and automate privileged access workflows, while ensuring compliance and high availability.

The role requires hands-on SaaS deployment experience, strong scripting skills, and collaboration with security and audit teams across the enterprise.

Qualifications

• Bachelor's degree in Computer Science, IT, or related field.
• 5+ years in CyberArk privileged access management, with design/engineering focus.
• Hands-on CyberArk SaaS deployment experience and migration knowledge.
• Strong PowerShell or Python scripting for automation and REST API use.
• CCD certification required; additional PEC/Guardian preferred.

Responsibilities

• Own CyberArk vault server installation, configuration and maintenance; ensure third-party integrations.
• Operate and optimize CyberArk SaaS environment, including tenant/connector architecture and adoption of vendor releases.
• Lead remaining migration waves to SaaS, plan cutovers, rollbacks, and validate post-migration controls.
• Design and deliver secrets management for apps/DevOps; integrate secrets into CI/CD pipelines.
• Define target scope for PMUL/ADB and transition operations; ensure secure privilege controls.
• Develop automation scripts and API integrations to reduce privileged access tickets and enable self-service.
• Plan software upgrades and patches with minimal operational disruption.
• Act as escalation point for CyberArk/BeyondTrust issues and liaise with auditors.

Skills

CyberArk

SaaS deployment

Scripting

Automation & self-service

Audit & security

Education

Bachelor's degree in CS/IT

Tools

Active Directory

LDAP

SSO

BeyondTrust

Job description

At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.

Overview:

We are seeking an experienced Senior CyberArk Operations Engineer to take ownership of our CyberArk privileged access management infrastructure and the integrations that support password management and retrieval across the enterprise. Our privileged access estate is moving to the CyberArk SaaS model, and the successful candidate must bring hands‑on experience of operating CyberArk in a SaaS deployment together with a working understanding of the migration path from self-hosted to SaaS — whether to complete remaining migration waves or to stabilise, optimise, and run the platform once the transition is complete. The role also holds design and delivery ownership for the introduction of secrets management for application and DevOps teams and the redesign of the PMUL and ADB scope and control model. Beyond day‑to‑day responsibility for platform health, upgrades, and third‑party integration, the successful candidate will act as the accountable owner for privileged access control decisions, progressively convert routine operational work into automation and self‑service, and build PAM capability across the wider team.

Responsibilities:

Own the installation, configuration, and maintenance of CyberArk vault server infrastructure, ensuring compatibility and seamless integration with third‑party systems for password management and retrieval. Own the operation and optimisation of the CyberArk SaaS environment — tenant and connector architecture, connector capacity and resilience, integration health, vendor release and feature adoption, and validation that privileged access controls operate as designed in the SaaS model. Lead any remaining migration or onboarding waves to the SaaS platform, including integration re‑establishment, cutover sequencing, rollback planning, and post‑migration control validation, and drive the decommissioning and clean‑up of legacy self‑hosted components. Design and deliver the introduction of secrets management for application and DevOps teams, including the onboarding pattern, integration of secrets retrieval into build and deployment pipelines, and the retirement of hardcoded and embedded credentials. Define the target scope and control model for PMUL and ADB and own the operational transition to it. Collaborate with cross‑functional teams to identify integration requirements and design solutions that meet business needs while adhering to security and operational standards. Configure and maintain integrations between CyberArk and other password management products, such as Active Directory, LDAP, SSO solutions, and cloud‑based identity providers. Monitor the health and performance of integrated systems, troubleshooting issues and optimising configurations to ensure smooth operation, and act as the final escalation point for complex CyberArk and BeyondTrust faults. Develop custom scripts, automation workflows, and API‑based integrations to streamline password management processes and enhance system interoperability, with a standing mandate to reduce recurring privileged access ticket volume through self‑service and automation. Plan and execute software upgrades, patches, and maintenance activities for CyberArk and integrated systems, including impact assessment and control validation, ensuring minimal disruption to operations. Act as the accountable owner for privileged access control decisions — approval judgement on elevated and non‑standard requests, break‑glass authorisation, exception handling, and the technical response to internal and external audit. Own the platform, safe, policy, and permission model for the privileged access estate and approve changes to it. Support and enhance endpoint privilege management and just‑in‑time administrator access through BeyondTrust, including policy design and troubleshooting across Windows, Linux, and macOS. Collaborate with IT security teams to implement and enforce security policies and best practices for password management across integrated systems. Provide technical support, direction, and review to end‑users, IT teams, and operations engineers on privileged access processes and integrations. Develop and maintain documentation, runbooks, and standards, and deliver structured cross‑training so that privileged access coverage is held by multiple engineers rather than a single individual. Stay informed about industry trends and emerging technologies in password management and privileged access management, proactively identifying opportunities for integration improvement and optimisation.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience).
• 5 or more years of experience working with CyberArk privileged access management solutions, including at least 3 years in a design or engineering capacity rather than administration alone, with a focus on integrations with other password management products.
• Hands‑on experience operating CyberArk in a SaaS deployment (Privilege Cloud or equivalent), including tenant and connector administration, integration management, and adoption of vendor‑driven releases.
• Direct involvement in a migration from self‑hosted CyberArk to the SaaS model — or an equivalent major version or architecture migration — with a clear working understanding of the migration approach, cutover and rollback planning, integration re‑establishment, and post‑migration control validation.
• Strong working knowledge of CyberArk components such as EPV, CPM, PSM, PVWA, PTA, and CCP/AAM, including installation, configuration, troubleshooting, and high availability and disaster recovery design.
• Experience integrating CyberArk with other products for password management and retrieval, such as Active Directory, LDAP, SSO solutions, and cloud‑based identity providers.
• Strong scripting skills in languages such as PowerShell or Python, with hands‑on use of CyberArk REST APIs to develop custom scripts, automation workflows, and self‑service capability.
• Excellent analytical and problem‑solving skills, with the ability to troubleshoot complex technical issues related to integrations and interoperability.
• Effective communication skills, both written and verbal, with the ability to collaborate with technical and non‑technical stakeholders to understand requirements and deliver solutions, and to present design decisions and control rationale to security leadership and audit.
• CyberArk Certified Defender (CCD) required; CyberArk Sentry or Guardian, or equivalent senior privileged access certification, strongly preferred.
• Ability to work independently with minimal direction, with a strong sense of ownership and accountability, and the capability to mentor and cross‑train other engineers.
• Willingness to learn and adapt to new technologies and methodologies in the field of privileged access management and password management integrations.

Additional Skills for Upcoming Initiatives:

• Experience running a hybrid privileged access estate during and after a SaaS transition, including coexistence of self‑hosted and SaaS components and legacy decommissioning.
• Practical experience with secrets management platforms such as CyberArk Conjur, HashiCorp Vault, or a cloud‑native equivalent, and with removing hardcoded credentials from application code and CI/CD pipelines.
• Familiarity with DevOps tooling and pipeline integration (Jenkins, GitLab, Azure DevOps, Ansible, Terraform) sufficient to design and support secrets retrieval patterns for application teams.
• Experience with cloud privileged access in AWS, Azure, or GCP, including onboarding of cloud accounts, roles, and workload identities.
• Experience with endpoint privilege management and just‑in‑time administrator access, ideally BeyondTrust Privilege Management.
• Understanding of Unix and Linux privilege delegation models such as PMUL and sudo policy design, and of privileged database access controls.
• Experience integrating privileged access telemetry with SIEM platforms such as Splunk or Microsoft Sentinel for monitoring and detection use cases.
• Experience operating as a control owner in a regulated or audited environment, including direct engagement with auditors and remediation of control findings.

How We Work

Where you work matters – because collaboration, innovation and patient impact happen in many settings. Our roles are structured across four work models: site-essential, site‑by‑design, field‑based and remote‑by‑design. The model assigned to this role is based on its core responsibilities. Learn more at https://careers.bms.com/ways‑of‑working.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [e-mail]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud‑protection. Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations. If this posting is missing required information required by local law or incorrect, contact BMS at [e-mail] with the Job Title and Requisition number. Do not send application‑related inquiries to this email.

We’re creating innovative medicines for patients fighting serious diseases. We’re also nurturing our own diverse team with inspiring work and challenging career options. No matter the role, each one of us makes a contribution. And that makes all the difference.