Senior Consultant

Infosys BPM; Bengaluru; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Infosys BPM seeks a Senior Consultant to design and deploy AI-driven Order Management, Fulfillment, and Logistics solutions with deep supply chain expertise. Lead solution design, stakeholder engagement and global program delivery across teams.

The role focuses on translating requirements into scalable solutions, developing dashboards and driving AI-enabled transformation initiatives in a dynamic environment.

Qualifications

• 8-10 years of supply chain experience.
• Hands-on AI solutioning in supply chain analytics.
• Experience with order management, fulfillment and logistics.
• Exposure to Esker, OMPrompt, FarEye and FourKites.
• MBA in SCM/Operations or engineering degree.
• Certifications in APICS, AI/ML, WatsonX Orchestrate or related domains preferred.

Responsibilities

• Gather and translate business requirements into scalable supply chain solutions.
• Lead solution design, deployment and customer implementation activities.
• Drive AI-based Order Management and Logistics transformation initiatives.
• Collaborate with business, operations and technology teams for solution delivery.
• Create business cases, productivity improvement plans and commercial constructs.
• Develop dashboards, analytics and actionable business insights.
• Support Agile execution, sprint planning and deployment governance.
• Build reusable frameworks, tools, case studies and industry best practices

Skills

Stakeholder communication

PowerPoint

Visio

BI & Reporting

Analytics

Education

MBA in SCM/Operations

Engineering degree

Tools

Esker

OMPrompt

FarEye

FourKites

Python

R

SAS

Job description

Job Description

Senior Consultant responsible for designing and deploying AI-driven Order Management, Fulfillment, and Logistics solutions. The role requires deep Supply Chain domain expertise, strong business analysis and stakeholder management capabilities, and hands-on experience in AI solutioning to drive digital sales and fulfillment transformation initiatives.

Roles & Responsibilities

• Gather and translate business requirements into scalable supply chain solutions.
• Lead solution design, deployment and customer implementation activities.
• Drive AI-based Order Management and Logistics transformation initiatives.
• Collaborate with business, operations and technology teams for solution delivery.
• Create business cases, productivity improvement plans and commercial constructs.
• Develop dashboards, analytics and actionable business insights.
• Support Agile execution, sprint planning and deployment governance.
• Build reusable frameworks, tools, case studies and industry best practices

Technical Requirement

• 8-10 years of Supply Chain experience.
• Strong expertise in Order Management, Fulfillment and Logistics.
• Hands‑on experience in AI solutioning, model building and supply chain analytics.
• Knowledge of Supply Chain Planning, Inventory Management, S&OP and Q2C processes.
• Exposure to Order Management platforms such as Esker and OMPrompt.
• Experience with Visibility/Control Tower solutions such as FarEye and FourKites.
• Proficiency in BI & Reporting tools, Supply Chain KPIs and dashboards.
• Knowledge of Python/R/SAS and Machine Learning concepts.
• Strong PowerPoint, Visio and stakeholder communication skills

Additional Responsibility

• Preferred industries: Discrete Manufacturing, Capital Goods, CPG, Hi-Tech and Retail.
• MBA in Supply Chain/Operations or Engineering Graduate with relevant Supply Chain experience.
• Certifications in APICS, AI/ML, WatsonX Orchestrate or related domains preferred.
• Experience managing global order fulfillment and cross-functional programs.
• Ability to work in ambiguous environments and influence senior stakeholders

Educational Requirement

Graduate

Preferred Skills

Domain(IBPO)->Domain Analytics -SCM Analytics->Supply Chain Planning & Analytics

Service Line

BPO Service Line