Senior Cognitive Engineer

EXL; Bengaluru; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

EXL in Bengaluru is seeking a Mid-Senior level Senior Cognitive Engineer to lead the design and optimization of conversational agents and dialog systems, delivering personalized user experiences.

You will develop and maintain task and routine playbooks for scalable flows, and ensure consistency and reusability across workflows to drive repeatable business outcomes.

Qualifications

• Leverage Conversational Agents and Generators to deliver dynamic, personalized user experiences.
• Develop and maintain Task and Routine Playbooks for scalable, goal-oriented dialog flows.
• Ensure consistency and reusability across workflows for repeatable business outcomes.

Responsibilities

• Leverage Conversational Agents and Generators to deliver dynamic, personalized user experiences.
• Develop and maintain Task and Routine Playbooks for scalable, goal-oriented dialog flows.
• Ensure consistency and reusability across workflows for repeatable business outcomes.

Skills

Conversational Agents

Dialog Flows

Playbooks

Job description

Senior Cognitive Engineer role at EXL

• Leverage Conversational Agents and Generators to deliver dynamic, personalized user experiences.
• Develop and maintain Task and Routine Playbooks for scalable, goal-oriented dialog flows.
• Ensure consistency and reusability across workflows for repeatable business outcomes.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Engineering and Information Technology

Industries

Business Consulting and Services

Referrals increase your chances of interviewing at EXL by 2x