Senior Clinical Payments Specialist

Worldwide Clinical Trials; India; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Worldwide Clinical Trials is seeking a Senior Clinical Payments Specialist to manage global investigator payments end-to-end for assigned studies, from setup to close-out of the payments solution. You will work with sites and cross-functional teams to ensure timely, compliant payments.

You will analyze budgets, reconcile spend, produce consolidated reports, and drive continuous improvement initiatives while delivering high-quality service to internal teams and external sponsors.

Qualifications

• 2–3 years’ experience in CRO/Pharma finance or related data entry.
• Bachelor’s degree or two-year college plus relevant office admin experience.
• Excellent spoken and written English; strong communication.

Responsibilities

• End-to-end management of global Investigator grant payments for assigned studies.
• Set-up, deployment, management, and close-out of the study payments solution.
• Point of contact for all Investigator related payment queries.
• Collaborate with sites and cross-functional teams including finance and clinical departments.
• Identify trends in underpayments/overpayments and drive process improvements.

Skills

Communication skills

English proficiency

Attention to detail

Time management

Teamwork

Education

Bachelor's degree or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

1C accounting software

Job description

Who We Are

We’re a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence.

Who We Are

We’re a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence. We are Worldwide Clinical Trials, and we are a global team of over 3,500+ experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs – in the best possible way. Our mission is to work with passion and purpose every day to improve lives and we are looking for others who value this same pursuit.

Why Worldwide

We believe everyone plays an important role in making a world of difference for patients and their caregivers. From our hands-on, accessible leaders, to our cohesive and supportive teams, we are committed to enabling professionals from all backgrounds and experiences to succeed. We prioritize cultivating a diverse and inclusive environment that continues to promote collaboration and creativity. We are proud to be a workplace where people thrive by being themselves and are inspired to do their best work every day. Join us!

• SUMMARY: The Senior Clinical Payments Specialist is responsible for end-to-end management of global Investigator grant payments for assigned studies*.* The Senior Clinical Payments Specialist is responsible for the set-up, deployment, management, and close-out of the study payments solution.* *RESPONSIBILITIES: * _Tasks may include but are not limited to:_ Responsibilities include end to end management of global Investigator grant payments for assigned studies including: Collection of information from all teams/systems/tools wherever needed on a timely and proactive basis Understand global contract terms, budgets, and payment schedules, ensuring that payments to investigative sites are aligned with the Clinical Trial Agreement. Analysis and presentation of data in a required fashion to various stakeholders Perform payment reconciliations at mandated intervals. Act as a Channel between the Sites/Clinical research teams interacting with the sites and other functional Leaders Complete analysis of budgeted versus actual spend for assigned projects and any other reporting needs as required. Review and discuss with project team Develop and distribute consolidated monthly payments reports detailing the status of paid/unpaid sites in assigned project (s) Participate in client, and project team meetings Drive continuous improvement of staff, process, and payment system usage Participate in all required applicable trainings Point of contact for all Investigator related payment queries on assigned studies. Identify trends in underpayment/overpayments Evaluate trends and works towards resolution and improvement of revenue cycle processes Work with financial and clinical departments collaboratively Research and identify payment discrepancies from various sources Provide high level of customer service to both internal customers from the global Worldwide organization and external sites and Sponsors Assist with the interviewing, coaching, training, and development of new employees May coordinate and lead the team of assigned Clinical Trials Associates on large clinical projects Participate in special and complex projects to continuously improve processes, tools, systems, and organization For CPS’s making payments to countries requiring the use of 1C or additional accounting systems and countries that require Acts of Acceptances and invoices: Enter required information into 1C or other accounting system for regionally local payments Collaborate with the sites in preparing accounting documentation Perform other duties as assigned. The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all-inclusive. *OTHER SKILLS AND ABILITIES: * Excellent written and verbal communication skills Ability to work independently and as a team member Sense of urgency and ability to be adaptable in a fast-paced and rapidly changing environment Strong attention to detail and focus on quality of work Ability to handle multiple tasks, including rapid response in generating new documents, forms, and tools Strong organizational skills, including ability to develop naming conventions and filing architecture Advanced skills in MS Office applications including Microsoft Word, Excel, and PowerPoint Knowledge and understanding of ICH, GCP and FDA or EU directive regulations (as applicable) as well as local regulatory requirements Excellent spoken and written English skills as well as fluency of the language of the country of location Energetic, diligent, customer-oriented *REQUIREMENTS:* At least 2-3 years’ experience with a CRO/Pharma Company/ Finance Position in a relevant job involving qualitative data entry, data validation in Finance, Project Management or Contracts. Four-year college curriculum or university degree OR Two-year college curriculum and one or more years’ experience in office administration or similar position, OR Skill sets and proven performance equivalent to above English, written and spoken, advanced level Promotion to the next level is not automatic based on years of experience. Personnel are evaluated on proven competency, level of responsibility, and ability to work independently.

We love knowing that someone is going to have a better life because of the work we do.

To view our other roles, check out our careers page at Discover a world of difference at Worldwide! For more information on Worldwide, visit www.Worldwide.com or connect with us on LinkedIn.

Worldwide is an equal opportunity employer that is committed to enabling professionals from all backgrounds and experiences to succeed and, to that end, we prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and creativity. We know that when our employees feel appreciated and included, they can be more creative, innovative, and successful. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We provide equal employment opportunities to all employees and applicants regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, military status, or other class protected by applicable law.