Senior Client Servicing Executive

Shubharambh Productions Pvt Ltd; Bengaluru; On-site; INR 4,00,000 - 10,00,000; Full time

Job summary

A fast-growing creative production company is looking for a Client Servicing professional in Bengaluru. This full-time role involves managing client relationships, coordinating project delivery, and ensuring client satisfaction. Ideal candidates should have at least 1 year of experience, strong communication skills, and the ability to work under pressure. The company offers a dynamic work environment and flexible compensation ranging from ₹400,000 to ₹1,000,000 annually.

Benefits

Opportunities for professional growth

Collaborative team culture

Flexible compensation

Qualifications

• Minimum 1 year of experience in client servicing or account management.
• Strong written and verbal communication skills.
• Ability to multitask effectively under pressure.

Responsibilities

• Act as primary point of contact for clients.
• Understand and communicate client requirements to internal teams.
• Coordinate project delivery with creative and production teams.
• Maintain relationships and ensure client satisfaction.
• Resolve client queries with a solutions-first approach.

Skills

Communication skills

Interpersonal skills

Time management

Organizational skills

Proficiency in MS Office

Job description

About Us

Shubharambh Productions Private Limited is a fast-growing creative production company specializing in event management, media, and branding services. We're passionate about delivering exceptional experiences to our clients and are looking for a dynamic professional to join our client servicing team.

Role Overview

• We are seeking a smart, energetic, and driven Client Servicing to manage client relationships, coordinate project delivery, and ensure client satisfaction.
• The ideal candidate should have excellent communication skills and a proactive attitude to handle clients confidently and professionally.
• Key Responsibilities
  • Act as the primary point of contact for assigned clients
  • Understand client requirements and communicate them effectively to internal teams
  • Coordinate with creative, production, and operations teams to ensure timely project delivery
  • Maintain long-term relationships with clients and ensure a high level of customer satisfaction
  • Address client queries and resolve issues with a solutions-first approach
  • Assist in preparing client proposals, presentations, and reports
  • Manage project timelines and budgets in collaboration with internal stakeholders
  • Identify opportunities to upsell or expand service offerings to existing clients.

Requirements

• Minimum 1 year of experience in client servicing, account management, or a related field.
• Strong interpersonal and communication skills (both written and verbal).
• Ability to multitask and manage time effectively under pressure.
• Energetic, smart, and self‑motivated with a proactive attitude.
• A team player with strong organizational skills.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Experience in media, advertising, or event production is a plus.

What We Offer

• A dynamic and creative work environment.
• Opportunities for professional growth.
• Collaborative and supportive team culture.
• Flexible compensation based on your interview performance and potential.

Job Type: Full‑time

Pay: ₹400,000.00 - ₹1,000,000.00 per year

Work Location: In person