Senior Business Systems Analyst

Epsilon; Bengaluru; Hybrid; INR 10,536,398 - 13,409,961; Full time

Job summary

Epsilon in Chicago is seeking a Senior Business Systems Analyst to join our data onboarding team. You will bridge client needs with technical solutions, ensuring data quality and seamless integration across platforms and data layers.

You’ll collaborate with developers, client teams, and cross-functional stakeholders, lead onboarding engagements, analyze data, and design scalable automation solutions using SQL, ETL, and data warehousing concepts in a hybrid environment.

Qualifications

• Strong problem-solving skills and ability to work independently or in a team.
• Demonstrated leadership abilities with ownership and accountability.
• Experience in working with clients and cross-functional teams with clear communication.
• Proficiency in SQL, relational DB design, data warehousing, and ETL.
• Familiarity with Linux for file archival, Python, Shell scripting, and AdTech.

Responsibilities

• Collaborate with clients to gather data requirements and map data integration rules.
• Analyze client data and design scalable onboarding and automation solutions.
• Bridge between clients, developers, pre-sales teams to align on data matters.
• Review code and ensure data quality and integrity across databases.
• Provide onboarding reports and updates on data loading and maintenance.
• Build strong relationships with clients and internal teams.

Skills

SQL

Data warehousing

ETL

Relational database design

Client interaction

Leadership

Tools

Python

Shell scripting

Linux

Job description

About Business Unit

The Campaign team is the end-to-end expert in orchestrating and activating personalized customer and prospect connection journeys, anytime and anywhere. We pride ourselves on our expertise in campaign management across the entire lifecycle – from planning and implementation to activation and performance tracking, across any channel, whether owned or paid, offsite or onsite. Our team comprises experts skilled in a variety of platforms, including PeopleCloud Media, PeopleCloud Messaging, Adobe, Unica, Salesforce, and more.

What You’ll Achieve

We are seeking a Senior Business Systems Analyst to join our dynamic data onboarding team in Chicago. This role is a unique blend of technical and client-facing responsibilities, positioned to drive the onboarding and automation of client data for our market-leading products. As a Senior Business Systems Analyst you will be instrumental in bridging the gap between client needs and our technical solutions, ensuring data quality and seamless integration.

Work Together To Win Together

You will report into the Manager of Business Systems Analysis and collaborate closely with developers, business analysts, client teams, and cross-functional stakeholders across Epsilon and Publicis Groupe.

Why Epsilon

Join us at Epsilon and be part of a pioneering team that’s redefining marketing through data. We offer a collaborative work environment, opportunities for professional growth, and a hybrid work model that supports work-life balance.

Responsibilities

• Client Engagement: Collaborate with clients to gather and understand data requirements, translate them into detailed documentation, and establish clear mapping rules for data integration.
• Data Analysis: Analyze client data, design scalable onboarding and automation solutions, and present data findings effectively to stakeholders.
• Technical Liaison: Act as a bridge between clients, developers, pre-sales teams, and other partners, ensuring smooth communication and alignment on data-related matters.
• Quality Assurance: Engage in code reviews, verify business rules are applied correctly, and maintain high data integrity across our databases.
• Reporting: Share initial data onboarding reports with internal teams and provide ongoing updates on data loading and maintenance events.
• Relationship Building: Foster strong relationships with clients and internal teams, understanding and addressing the unique needs of each partnership.

Qualifications

• Analytical Expertise: Strong problem-solving skills and the ability to work both independently and collaboratively within a team.
• Leadership: Demonstrated leadership abilities with a good sense of ownership and accountability.
• Client Interaction: Experience in working with clients and cross-functional teams, with clear and effective communication skills.
• Technical Skills: Proficiency in SQL, understanding of relational database design, data warehousing concepts, and ETL systems.
• Technical Tools: Familiarity with Linux for file archival, Python, Shell scripting (a plus), and experience in AdTech (a plus).
• Time Management: Excellent organizational skills with the ability to meet service-level agreements.
• Experience: Minimum of 3 years in a role related to data onboarding, data solutions engineering, or similar fields.

Why You Might Stand Out (Preferred Skills)

• Experience in AdTech or marketing technology platforms
• Familiarity with Python, Shell scripting, and Linux environments
• Background in client-facing roles or consulting
• Experience working in Agile environments

Additional Information

Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.

Our pillars aren't just words. They're how we show up every day.

• People centricity: We focus on employee well‑being in an environment where colleagues truly care about each other.
• Collaboration: We work together, support one another, and collectively achieve goals.
• Growth: There are endless opportunities for growth through learning, development and career advancement.
• Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches.
• Flexibility: We’ve created a balance between work and personal life, and we encourage adaptability to solve problems creatively.

Our values guide us to create value for our clients, our people and consumers.

• Act with integrity
• Work together to win together
• Innovate with purpose
• Respect all voices
• Empower with accountability

These pillars and values are our foundation—shaping our culture, guiding our decisions, and uniting us in common purpose.

Epsilon is an Equal Opportunity Employer.

Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.