Senior Business Analyst

Swiggy; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Swiggy Instamart, part of Swiggy, seeks a data analytics professional in Bengaluru to solve problems across the value chain. You will generate focused insights, publish dashboards and reports, and design analytics projects to improve order value, conversions, and overall health metrics.

You will work with Business, Product and Data teams to enhance data instrumentation and accuracy. The role sits in the Analytics team aimed at decision-makers to optimize restaurant menus, incentives for delivery

Qualifications

• Bachelor/Master’s degree in a quantitative field (Engineering, Economics, Mathematics, Statistics)
• 3.5–5 years hands-on experience with data manipulation tools (SQL, R, SAS, Python, Excel)
• Experience with R, SAS, QlikView, Google Analytics, Mix Panel (GOOD TO HAVE)
• Excel, MySQL (MUST) – write clean SQL queries
• Basic understanding of statistics/modelling
• Experience with RDBMS and Business Intelligence is needed

Responsibilities

• Generate focused, conclusive output on a business use-case.
• Publish conclusive intelligence in articles, dashboards, or reports to drive decisions.
• Design and implement analytics projects aligned to business goals (e.g., order value, conversions).
• Define and track metrics to evaluate business health.
• Build automated alerting systems for proactive actions.
• Identify key metrics and contribute to measurement frameworks.
• Improve data accuracy through instrumentation feedback and scoping.
• Collaborate with Business, Product, and Data Engineering for data quality.

Skills

SQL

Python

Excel

R

SAS

Education

Bachelor/Master’s in quantitative field

Tools

QlikView

Google Analytics

Mixpanel

Job description

Job Description:

Company Description

Swiggy Instamart, is building the convenience grocery segment in India. We offer more than 40000 + assortments / products to our customers within 10-15 mins. We are striving to augment our consumer promise of enabling unparalleled convenience by making grocery delivery instant and delightful. Instamart has been operating in 120+ cities across India and plans to expand to a few more soon. We have seen immense love from the customers till now and are excited to redefine how India shops.

Job Description

The Analytics team at Swiggy partners with decision-makers to solve problems across our entire value chain. Improving menus for our restaurant partners, to developing incentives for delivery executives, recommending the best channel for marketing to consumers, and predicting demand in hyperlocal geographies are all examples of the repertoire of projects that we undertake. If decoding hyperlocal excites you then come, join us on this journey.

Responsibilities

• To generate focused and conclusive output on a business use-case as per requirement.
• To create/publish conclusive intelligence in article/dashboard/report forms and helps drive decision making.
• To design and implement the analytical projects for insights that drive the business goals and decisions (Ex: How to improve Order value, how to improve conversions etc)
• To define and track metrics which help evaluate the health of business
• To build automated alerting systems for proactive and preemptive actions
• To identify the right metric and contributes to the measurement framework for the respective business unit.
• To improve the accuracy of data through participation in data
• Would work with Business, Product and Data engineering teams for continuous improvement of data accuracy through feedback and scoping on instrumentation quality and completeness.

Qualifications

• Bachelor/Master’s (preferred) degree in Business Administration, Engineering, Economics, Finance, Mathematics, Statistics, or a related quantitative field
• At least 3.5-5 years hands‑on experience on data manipulation tools like SQL, R, SAS, Python, Excel etc.
• Experience in R, SAS, QlikView, Google Analytics, Mix Panel(GOOD TO HAVE)
• Excel, MySQL (MUST)- Should be able to write clean SQL queries.
• Should have basic understanding of statistics/ modelling.
• Experience with RDBMS and Business Intelligence is needed

Additional Information

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, colour, religion, sex, disability status, or any other characteristic protected by the law.

Visit our tech blogs to learn more about some the challenges we deal with:https://medium.com/swiggy-bytes

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.

• Team: Analytics
• BusinessUnit: Technology
• Department.: Analytics

Requirements: