Senior Bus Systems Analyst-Tech

ameriprise; Dadri; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Ameriprise India LLP in India is seeking a Senior Business Systems Analyst to lead requirements gathering, design and delivery of enterprise solutions across multiple functions. You will own complex analyses and work with business and technology teams to drive value.

You will also mentor junior analysts, help optimize processes, and contribute to transformation initiatives within a collaborative, inclusive culture.

Qualifications

• Bachelor's Degree or equivalent combination of education and relevant work experience.
• 7+ years of progressively responsible business systems analysis, business process management, technology solution delivery, or related experience.
• Experience leading complex and highly complex business and technology initiatives.
• Experience partnering with business stakeholders and technology organizations to deliver enterprise solutions.

Responsibilities

• Lead and facilitate business requirements gathering sessions with stakeholders across multiple business functions.
• Translate business needs into functional, technical, process, and testing requirements; create and maintain BRD, process flows, use cases and specifications.
• Partner with business and technology teams to design, develop, implement, and enhance business systems and processes; support lifecycle activities.
• Analyze and resolve complex business and system-related issues; provide timely, accurate support to stakeholders.
• Identify opportunities for process optimization, automation, and continuous improvement; mentor junior analysts.

Skills

Business analysis

Requirements management

Stakeholder management

Problem solving

Analytical skills

Leadership

Education

Bachelor's degree

Job description

About Our Company

Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 20 years. We are part of Ameriprise Financial Inc., a US financial planning company headquartered in Minneapolis with a global presence and diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. The firm's focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection.

Be part of an inclusive, collaborative culture that rewards you for your contributions, and work with other talented individuals who share your passion for doing great work. You'll also have plenty of opportunities to make your mark at the office and a difference in your community. So, if you're talented, driven and want to work for a strong, ethical company that cares, take the next step and create a career at Ameriprise India LLP.

Job Description

Serve as a business systems professional responsible for identifying business requirements, process improvements, and technology solutions across multiple business functions and systems. Lead complex to highly complex initiatives by facilitating requirements gathering, business process analysis, solution design, testing, implementation support, and stakeholder alignment. Act as a trusted advisor and subject matter expert, driving business value through process optimization, system enhancements, business transformation initiatives, and effective partnership with business and technology teams.

Accountabilities

Business Analysis & Requirements Management

Lead and facilitate business requirements gathering sessions with stakeholders across multiple business functions. Translate business needs into functional, technical, process, and testing requirements. Create and maintain detailed business requirements documents, process flows, use cases, specifications, and supporting project documentation. Ensure alignment between business objectives and technology solutions.

Solution Design & System Delivery

Partner with business and technology teams to design, develop, implement, and enhance business systems and processes. Support system development life cycle activities including solution analysis, design reviews, testing, implementation planning, and post-production support. May provide technical support, develop business-specific solutions, or support code development activities as needed.

Problem Resolution & System Support

Analyze and resolve complex to highly complex business and system-related issues. Utilize analytical, quantitative, and problem-solving skills to identify root causes, assess impacts, evaluate alternatives, and recommend optimal solutions. Ensure timely, accurate, and responsive support to stakeholders while minimizing operational risk.

Process Improvement & Business Transformation

Identify opportunities for process optimization, automation, efficiency gains, and control improvements. Conduct process analysis and quality reviews to improve operational effectiveness and customer experience. Drive measurable business results through continuous improvement initiatives and implementation of best practices. Serve as a subject matter expert within assigned business domains.

Leadership, Stakeholder Management & Mentoring

Build strong relationships with business leaders, project teams, and technology partners. Influence decision-making, facilitate stakeholder alignment, and provide guidance on business system solutions. Mentor junior analysts, support project teams, and may provide people leadership, coaching, performance feedback, and work direction when required.

Job Qualifications

Education Required

Bachelor's Degree or equivalent combination of education and relevant work experience.

Experience Required

7+ years of progressively responsible business systems analysis, business process management, technology solution delivery, or related experience. Demonstrated experience leading complex and highly complex business and technology initiatives. Experience partnering with business stakeholders and technology organizations to deliver enterprise solutions

Certifications Preferred

• CBAP (Certified Business Analysis Professional)
• Agile/Scrum Certifications
• Relevant product, platform, or system certifications as applicable to the business area.

Additional Knowledge, Skills, Experience, or Training

Required

• Strong analytical, quantitative, and problem-solving skills, including the ability to identify patterns, trends, and potential issues.
• Ability to translate business needs into functional, system, testing, and implementation requirements.
• Strong understanding of technology, systems architecture, and business processes.
• Experience performing business process analysis, requirements management, solution validation, testing, and implementation support.
• Ability to effectively manage the test lifecycle and ensure s