Senior Associate, Strategic Planning & Operations

Amgen Inc. (IR); Hyderabad; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Amgen Inc. in Hyderabad, India, seeks a Senior Associate, Strategic Planning & Operations, to oversee CfOR operational projects, budgeting, contracting, and dashboards. The role emphasizes PMO practices, Agile/Hybrid methods, and AI-enabled transformation across global programs.

You will collaborate with cross-functional teams, drive process improvements, and manage documentation in SharePoint and Smartsheet, delivering timely, compliant results while maintaining high quality standards.

Qualifications

• Bachelor’s or higher degree in a relevant field with substantial operations experience.
• 10+ years in clinical/scientific operations or 6+ years with a Master’s in pharma/biotech.
• Experience in budgeting, contracting, PMO, and regulated document management systems.
• Proven ability to apply AI/automation to improve efficiency and governance.

Responsibilities

• Oversee end-to-end operational workflows and PMO processes for CfOR initiatives.
• Lead budgeting, contracting, and dashboarding activities with timely, quality deliverables.
• Drive AI-enabled transformation across global CfOR programs and improve compliance workflows.
• Monitor project plans, milestones, risks, and stakeholder communications.

Skills

Project management

Budgeting

Contracting

PMO office

AI-enabled transformation

Stakeholder reporting

Communication

Education

Bachelor’s degree in Pharma/Healthcare or related

Master’s degree in related field

Tools

SAP

Ariba

Anaplan

Smartsheet

Miro

SharePoint

MS Teams

Office 365

Job description

## Senior Associate, Strategic Planning & OperationsApplyremote type: On Sitelocations: India - Hyderabadtime type: Full timeposted on: Posted Todayjob requisition id: R-251038## **Career Category**Operations## ## **Job Description**Increasing demand for observational research (now commonly referred to as real-world evidence [RWE]) from regulatory and reimbursement authorities makes observational research a key component of drug development and commercialization. Amgen's Center for Observational Research (CfOR) is a global organization with an industry-leading analytical capability that generates RWE to support business needs across a product’s lifecycle. CfOR scientists partner with internal stakeholders and industry experts to design, conduct, interpret and publish observational research that informs decision-making from the early development of a molecule to the design of clinical trials and the safety and efficacy of Amgen medicines.We are seeking a **Manager, Strategic Planning & Operations**, to join the Center for Observational Research (CfOR). This role will work with other Amgen functional teams to oversee and drive execution of CfOR’s operational projects and non-interventional studies ensuring timely completion within budget and at the highest quality with compliance. This role requires strong project management capabilities combined with a growth mindset and openness to leveraging emerging AI tools to improve productivity and drive CfOR-wide initiatives.**Key Responsibilities*** Support **end-to-end operational workflows/ automate tools**and standardise process maps / SOPs to improve efficiency in CfOR operational process such as **budget management, contracting,** **dashboard management**and **project management**/ **PMO office.*** Driving **AI-enabled operational transformation** to enhance efficiency in compliance process, budget tracking, and decision-making across global CfOR programs* **Project management**including project planning, governance tracking, milestone management, Vendor onboarding, risk/issue tracking, and stakeholder reporting* **SharePoint management**experience in content governance to enable effective collaboration and efficient document control.* **Knowledge management/ training capabilities** - Design, track knowledge-sharing metrics and drive team engagement with continuous learning frameworks.**Operational Excellence & Process Optimization:*** **Automate / standardize end-to-end workflows** & process maps to improve efficiency in CFOR operational process* Drive execution of operational processes by monitoring budgets, contracts, study milestones, risks, and performance metrics while ensuring data accuracy, timely reporting, and adherence to regulatory, compliance and organizational requirements.* Ensure quality, compliance, and alignment with global operational standards* Strong experience in SharePoint management, including site administration, document libraries, permission management, and content governance to enable secure collaboration and efficient document control**AI & Digital Enablement:*** Applied generative AI tools to improve productivity in documentation and operations* Identify automation opportunities to reduce manual effort and standardize workflows* Creating dashboards of operational processes* Drove adoption and migration of digital tools (Smartsheet, MS tools, Teams, SharePoint, Miro, lucid) for collaboration and tracking* Develop apps/ AI chatbots / migrate available processes to new technology/ tools based on organizational requirements**Project Management Office*** Demonstrated experience in PMO practices, including project planning, governance tracking, milestone management, stakeholder reporting, ensuring timely delivery, quality, and alignment with business priorities.* Ability to apply Agile, Scrum, Kanban, or hybrid project management methodologies to improve execution, collaboration, and operational efficiency and improve project visibility and execution tracking.**Data, Reporting & Dashboarding:*** Developed and maintained operational dashboards and reports (Power BI/Excel/Smartsheet) to track study performance, resource utilization, and key KPIs* Delivered actionable insights through data analysis and reporting to support leadership decision-making**Financial & Resource Management:*** Managed financial operations including PO processing, invoice verification, and expense tracking using SAP/Ariba/Anaplan* Supported budget planning and resource management across programs**Basic Qualifications:*** Bachelor’s degree with 10+ years of Clinical / Scientific Operations experience OR* Master’s degree and 6+ years of Scientific or Operations experience* Pharma/ Healthcare degree with application of **technology/ AI knowledge** expertise, advanced excel knowledge, dashboard creation for reporting, and decision support.**Preferred Qualifications/Skills:*** Minimum of 8 years of **project management** experience, with +5 years in pharma/biotech and cross-functional environments* Hands-on experience with **budgeting**, **contracting,** **PMO office**, and working in regulated document management systems* Drive **AI-enabled operational transformation** to enhance efficiency in CFoR operational process* Demonstrated proficiency & adaptability with related software tools (ChatGPT, Copilot, Smartsheet, Miro, SharePoint, MS Teams, Office 365, etc.)* Quick learner with strong analytical skills and adaptability to new tools and concepts* Demonstrates autonomy and reliability in managing tasks and contributing to team goals* Highly organized, with the ability to prioritize and deliver on projects independently or collaboratively* Effective communicator with strong written, verbal, and presentation abilities* Builds positive relationships and fosters collaboration with a proactive, “can-do” attitude* Familiarity with drug commercialization & business practices.