Senior Artificial Intelligence/Machine Learning Engineer

Description Ciklum

India

On-site

INR 1,600,000 - 2,200,000

Full time

14 days+

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Benefits offered by this job

Company-paid medical insurance

Mental health support

Financial consultations

Tailored learning opportunities

Job summary

Ciklum is seeking a Senior Artificial Intelligence/Machine Learning Engineer to join our team full-time in India. The ideal candidate will work on optimizing AI-powered search and retrieval systems, contributing to innovative solutions with a strong focus on Kore.ai SearchAI.

This role requires expertise in AI search pipelines, content chunking strategies, and vector search, while offering opportunities for growth and development within a collaborative environment.

Qualifications

Strong experience with Kore.ai SearchAI platforms.
Experience with retrieval quality testing frameworks.
Understanding of AI governance and content validation standards.

Responsibilities

Configure and optimize Kore.ai SearchAI pipelines.
Design effective chunking strategies for enterprise content.
Analyze retrieval patterns to optimize AI search performance.

Skills

Kore.ai SearchAI

AI search pipelines

Python

Vector search

Retrieval optimization

Semantic search systems

Tools

Pinecone

FAISS

LangChain

Job description

Senior Artificial Intelligence/Machine Learning Engineer

Job Description

Ciklum is looking for a Senior Artificial Intelligence/Machine Learning Engineer to join our team full-time in India.

We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.

About the role:

As a Senior Artificial Intelligence/Machine Learning Engineer, become a part of a cross-functional development team engineering experiences of tomorrow to design, configure, and optimize intelligent AI-powered search and retrieval systems using Kore.ai SearchAI. The ideal candidate will have strong expertise in LLM-powered retrieval architectures, content ingestion pipelines, chunking strategies, retrieval quality evaluation, and enterprise AI search optimization.

This role will play a key part in enabling next-generation AI experiences by improving search relevance, retrieval accuracy, and content intelligence across enterprise platforms.

Responsibilities:

Configure and optimize Kore.ai SearchAI pipelines for enterprise AI search use cases
Design and implement effective chunking strategies for structured and unstructured enterprise content
Manage content ingestion workflows and retrieval optimization for LLM-based search systems
Perform retrieval quality testing, relevance evaluation, and response accuracy analysis
Support migration activities from SearchAssist to SearchAI platforms
Validate enterprise content against technical standards and ingestion requirements
Work closely with cross-functional teams to improve search relevance and user experience
Analyze retrieval patterns and optimize AI search performance using data-driven insights
Troubleshoot indexing, ingestion, retrieval, and ranking-related issues
Collaborate with AI/ML teams to enhance semantic search and agentic AI capabilities

Requirements:

Strong experience with Kore.ai SearchAI / SearchAssist platforms
Content chunking strategies
AI search pipelines
Retrieval optimization
Semantic search systems
Experience working with LLM-powered retrieval systems and RAG architectures
Strong understanding of:
- Vector search
- Embeddings
- AI content ingestion pipelines
- Search relevance tuning
Technical Skills:
- Strong programming skills in Python
- Experience with REST APIs and enterprise integrations
- Understanding of unstructured content processing and indexing
- Experience with retrieval quality testing and evaluation frameworks
- Knowledge of prompt engineering and AI workflow orchestration
Exposure to Agentic AI frameworks and autonomous AI workflows
Experience with vector databases such as Pinecone, Weaviate, or FAISS
Familiarity with LangChain, LlamaIndex, or similar AI orchestration frameworks
Understanding of AI governance and content validation standards

Personal skills:

Strong analytical and problem-solving mindset
Ability to work independently in fast-paced enterprise environments
Passion for emerging AI technologies and intelligent automation
Excellent stakeholder communication and collaboration skills
Ownership mindset with focus on quality and continuous improvement

What`s in it for you?

Strong community: Work alongside top professionals in a friendly, open-door environment
Growth focus: Take on large-scale projects with a global impact and expand your expertise
Tailored learning: Boost your skills with internal events (meetups, conferences, workshops), Udemy access, language courses, and company-paid certifications
Endless opportunities: Explore diverse domains through internal mobility, finding the best fit to gain hands-on experience with cutting-edge technologies
Care: We’ve got you covered with company-paid medical insurance, mental health support, and financial & legal consultations

About us:

At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you’ll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress.
India is a strategic innovation hub for Ciklum, with growing teams in Chennai and Pune leading advancements in EdgeTech, AR/VR, IoT, and beyond. Join us to collaborate on game-changing solutions and take your career to the next level.

Explore, empower, engineer with Ciklum!

Interested already? We would love to get to know you! Submit your application. We can’t wait to see you at Ciklum.

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