Senior Analyst Risk and Control enablement

Commonwealth Bank; Bengaluru; On-site; INR 1,500,000 - 1,900,000; Full time

Job summary

CommBank (Commonwealth Bank) seeks an Analyst Risk and Controls Senior Analyst in the Retail Technology line. You will support risk and control activities, helping to strengthen governance and risk management across the Retail Technology portfolio.

In this role you will assist senior stakeholders, work in a complex environment, and build strong relationships across TCCO, Cyber, and Technology teams to enhance risk representation and data integrity.

Qualifications

• Experience in risk management within technology/financial services.
• Understanding of risk controls and governance.
• Familiarity with data quality and model risk is a plus.

Responsibilities

• Provide risk and control insights to Retail Technology and TCCO leadership.
• Support complex risk environments and drive ongoing improvements in risk posture.
• Strengthen collaboration across Retail Technology, Cyber, and Platform teams.

Job description

Organization

At CommBank, we never lose sight of the role we play in other peoples financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and energy all contribute to the impact that we can make with our work. Together we can achieve great things.

Job Title

Analyst Risk and Controls Senior Analyst Line 1: Retail Technology (RT)

Location

Bangalore

Business & Team

Tech CCO

Were a team of talented technology and banking operations experts, working together to deliver cutting-edge, innovative and exceptional experiences for our customers.

Chief Operations Office

Chief Operations Office is the heartbeat of the bank, where we reimagine banking operations and customer excellence.

We work across operational disciplines, including the financial crime lifecycle, which includes investigations, payment monitoring and customer due diligence.

With a strong foundation in place, our footprint in India also includes Business, Institutional and Market Operations to strengthen support for Business Banking and Institutional clients. Our Retail Operations team oversees customer experiences in both secured and unsecured product categories, managing the entire loan process from credit decisioning to settlement for CBA and Bankwest brands.

Our customer service team provides round-the-clock support through messaging channels, ensuring seamless client engagement. We are experts at crafting credit risk models and validating credit, AI and market models.

Technology

Our Technology team is building tomorrows bank today. Our team of global best technologists harness the rapid acceleration of technology to create resilient, reliable banking experiences that make a real difference for customers. This requires the brightest minds in AI, data and cyber security. Technology is the driving force in redefining how customers bank.

Impact & Contribution

The Technology Chief Controls Office (TCCO) is a Line 1 risk function that enables Technology to deliver safe, sound, and secure outcomes for our customers and the community. TCCO supports this through pragmatic risk management frameworks, tools, and advisory, providing deep risk expertise to uplift capability. We focus on controls, simplifying risk processes, and embedding practices that are practical and scalable.

This role sits within the Retail Technology (RT) Centre of Excellence (CoE) in TCCO and partners closely with stakeholders across Retail, Cyber, Technology Platforms & Products, Line 2 and Group Audit to strengthen and mature risk management across the Group.

As a Senior Analyst, you will play a key role in supporting the intersection of data, technology, and AI-enabled transformation. The Senior Analyst provides critical support across core Line 1 risk activities, including:

• Issue Management (tracking, triage, and closure validation)
• CMRS (change management risk) management to support accurate risk representation and traceability
• Control assessments (identifying gaps/weaknesses and validating supporting evidence)
• Governance and reporting inputs into risk forums
• Data quality and validation across risk artefacts, including support for emerging AI/model-driven processes where relevant

See yourself in our team

The Technology Chief Controls Office (TCCO) is a Line 1 Risk team responsible for supporting CBA in continuing to mature its risk culture and establish & maintain strong risk practices.

Youll play a supporting role within a high-performing team accountable for strengthening, embedding, and continuously improving the risk and control environment across Retail Technology portfolio. This role is central to the execution of Line 1 risk obligations within Retail particularly across issue lifecycle management, control assessments, and CMRS integrity, which underpin an accurate and defensible risk position. The operating cadence of this role relies on consistent and timely updates to issues, actions, and control assessments to support governance forums and maintain data integrity across CMRS.

Roles & Responsibilities

Enterprise Leadership & Influence

Support senior stakeholders across Retail Technology, TCCO and Business teams by providing risk and control insights to inform decision making

Work effectively in a complex environment, contributing to the delivery and continuous improvement of Retail Technology initiatives

Build strong working relationships across TCCO, Cyber, Technology an .