Senior Analyst (QA, US Healthcare)

Alight Solutions; Dadri; On-site; INR 700,000 - 1,100,000; Full time

Benefits offered by this job

Health insurance

Training and career growth

Job summary

Alight Solutions in India seeks a Senior Analyst – Technology to drive analysis and testing with strong domain knowledge in US Health & Welfare. You will design test plans, mentor juniors, and coordinate with clients and vendors to ensure timely, quality delivery.

The role requires deep files/domain expertise, hands-on QA, and collaborative stakeholder engagement in a distributed delivery setup.

Qualifications

• Must have deep knowledge of US Health & Welfare domain.
• Experience in testing and quality assurance in complex systems.
• Strong ability to analyze requirements and validate designs.

Responsibilities

• Own execution, timeliness, and quality of analysis and testing activities within assigned projects.
• Deliver high-quality test plans, test cases, and test execution aligned to client and system requirements.
• Apply deep domain and technical expertise to ensure quality-driven outcomes.
• Mentor team members and contribute to capability and capacity building within the team.
• Collaborate effectively with clients, development teams, and stakeholders to ensure successful delivery.

Skills

Analytical skills

Problem solving

Decision making

Stakeholder comms

Independent work

Mentoring

US Benefits

Files landscape

Education

B.Tech CS/IT/ECE

MCA

Tools

JIRA

CBA tools

SQL queries

Job description

Our Story

At Alight, we believe a company’s success starts with its people. Alight embraces values that come directly from our people - purposeful, human, united and growth-minded - reflecting our inclusive culture and promise that our clients expect. We are passionate about connecting purpose with impact. Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management.

Our Benefits

With a comprehensive total rewards package, Alight offers programs and plans that support your mind, body, wallet, and life. Benefits include health, starting Day One. Additionally, Alight colleagues enjoy wellbeing programs, retirement plans, and career growth opportunities - all within a thriving global organization.

Great Place to Work

Thanks to the work of every colleague, Alight has received multiple awards of recognition including “Great Place to Work” for the past 7 years and Fortune’s “Best Companies to Work For.” To learn more about our company culture and awards Click Here.

We invite you to join our team! Learn more at careers.alight.com.

Designation: Senior Analyst

Key Expectations

• Own execution, timeliness, and quality of analysis and testing activities within assigned projects.

• Deliver high-quality test plans, test cases, and test execution aligned to client and system requirements.

• Apply deep domain and technical expertise to ensure quality-driven outcomes.

• Mentor team members and contribute to capability and capacity building within the team.

• Collaborate effectively with clients, development teams, and stakeholders to ensure successful delivery.

Required Skills

• Strong analytical, problem-solving, and decision-making skills.

• Expertise in system testing, QA methodologies, and test documentation (test plans, reports, metrics).

• Strong stakeholder communication and customer responsiveness.

• Ability to work independently and collaboratively under tight deadlines.

• Coaching and mentoring skills to guide junior team members.

• Strong understanding of US Benefits administration - Health & Welfare domain

• Deep understanding of Files landscape - Vendor, Payroll files, 834, Non-834 files

Soft-Skills

• Attention to detail and quality ownership mindset

• Ability to work in distributed/onshore-offshore teams

• Proactive issue identification and risk escalation

Adaptability to change client needs and agile delivery environments

Customer-centric approach and empathy for end users

Role Description

The Senior Analyst – Technology is responsible for the execution, quality, and timely delivery of analysis and testing activities within assigned projects. The role includes requirement analysis, test case design, test planning, system testing, defect analysis, and reporting test results for systems developed by the engineering team.

The role requires deep files and domain expertise, along with strong analytical and interpersonal skills. The Senior Analyst works closely with clients and their vendors, reviews and validates requirements and technical specifications, and ensures test coverage accurately reflects system capabilities and business needs.

The incumbent plays a critical mentoring role—guiding junior analysts, supporting skill development, and contributing to capacity building initiatives. The role also involves identifying process improvements, supporting UAT, and ensuring quality standards are consistently met across deliverables.

Technical & Domain Expertise

• JIRA

• Expert in CBA tools, strong database knowledge (CBA)

• UAT support and production validation

• SQL queries for business validation

• Understanding of Health & Welfare services

Education

• B.Tech (CS / IT / ECE) or MCA - mandatory Experience

• Prior experience with Alight / Aon / Wipro is an added advantage

• Health or Retirement Domain experience preferred

Application and Interview

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: Government ID validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Alight requires all virtual interviews to be conducted on video. Please be aware that Alight is a camera-on culture and may require occasional travel to one of our physical office locations.

Our commitment to Inclusion

We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

As part of this commitment, Alight will ensure that persons with disabilities are provided with reasonable accommodation for the hiring process. If reasonable accommodation is needed, please contact [e-mail].

Equal Opportunity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ disabled persons, disabled veterans, and other covered veterans.

Alight provides reasonable accommodation to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request reasonable accommodations/modifications by contacting their recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not, now or in the future, require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.