Senior Analyst (Multiple Positions)

ntrs; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Northern Trust in Pune is seeking a Senior Analyst in Income Processing to handle client deliverables, reconciliation of corporate actions, and support with secondary approvals and escalations. The role emphasizes accuracy, timeliness, and strong client service.

The candidate should understand equities, fixed income products, repos, and related instruments, with solid English communication, MS Office proficiency, and ability to train teammates in a fast-paced environment.

Qualifications

• Bachelor's degree with emphasis in Accounting; master's degree is an added advantage.
• At least 24+ months of experience in the current role as an Analyst.
• Flexible for shifts and extended working hours.

Responsibilities

• Monitor and ensure accuracy and timeliness of client deliverables.
• Adhere to service level deliverables and home location standards.
• Train new hires and cross-train team members.
• Understand financial products (equities, bonds) and instruments; relate to markets.
• Own and resolve complex queries; support daily BAU activities.
• Build relationships with stakeholders and drive operational efficiency.

Skills

Analytical thinking

Decision making

Teamwork

Resilience under pressure

Independent working

Business correspondence in English

Communication

Prioritization

Education

Bachelor's degree in Accounting

Master's degree (advantage)

Tools

MS Office

Job description

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world's most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

Team - Income Processing

Location - Pune

Role

The role of Senior Analyst - part of Entitlements, requires good understanding of various investment instruments like Equities, Fixed Income Products, Repos, and Reverse Repos etc. Core responsibilities include processing/reconciliation activities of corporate action events, performing secondary approval, escalation & queries management, placing high emphasis on accuracy, timeliness and client servicing. The position requires experience and in-depth knowledge of security service industry and financial instruments

General

• Monitor and ensure accuracy and timeliness of Client deliverables.
• Monitor & adhere to all service level deliverables.
• Adhere to the best practice and monitor the standards as agreed with the home location
• Ability to train the new hire and cross training

Process Management

• Good understanding of financial products such as equities, bonds etc.
• Maintain technical knowledge around the securities industry and instruments, understanding how they function as it relates to the markets, and integration with our other operation areas and client deliverables.
• Adherence to procedures, SD's & REMS policies.
• Ability to act as a process expert, own and resolve complex queries and issues not only of self but also for the team.
• Assisting partners on daily BAU so that team is able to meet the deadlines.
• Ability to build and maintain strong relationships with all stakeholders.
• Generates ideas for operational efficiency and assesses impact
• Reduce rework and errors in line with measurable targets.

Client Management

• Engage with internal clients and other partners across the enterprise to resolve escalations, inquiries, incidents and challenges as quickly as possible

Risk Management

• All risk parameters are met while performing secondary approval activities.
• Identifying the Risk & elevate to TC & TL within stipulated time.

Information Management

• Hold/Participate regular meetings/huddles to keep staff informed on items relating to the department and global practice.
• Pro-actively communicate the procedure updates to the team. Ensures that all DPADs/BCP are kept up to date at all times
• Escalate issues which may have a significant impact on client satisfaction with the appropriate sense of urgency.

Skills

• Good analytical and reasoning skills
• Approachable and able to promote teamwork through creative solutions
• Maintain professional demeanor and even approach at all times.
• Must be resilient to pressure and ability to adapt quickly.
• Self-starter with the ability to function independently in a fast-paced, dynamic and demanding environment.
• Proficiency in MS Office (particularly Excel, Power Point & Word)
• Excellent spoken and written English and the ability to write business correspondence.
• Ability to work effectively with TL & Managers within & across teams.
• Ability to evaluate priorities.

CORE COMPETENCIES

• Communication (Effective presentation, listening & oral communication skills)
• Self-management (adaptability and resilience, learning behavior, integrity and ethics)
• Thinking (creative thinking, decision making, input seeking, logical thinking and Troubleshooting)

SHIFT SUPPORT

Flexible to work in shifts

QUALIFICATION & Experience

• Bachelor's degree with emphasis in Accounting, Master degree is an added advantage
• Should be flexible for shifts and extended working hours.
• At least 24+ months of experience in the current role as an Analyst.

Eligibility - Internal Partners

• 12 months as an Analyst II

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy is deeply rooted in Northern Trust's history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals