Senior Analyst - Global Security Command Centre

Control Risks; Gurugram District; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Control Risks in Gurgaon invites a dedicated Senior Analyst to join its Global Security Command Centre team. The role focuses on monitoring security incidents, rapid assessment, and collaboration with on-site and global partners.

The ideal candidate has 5+ years in security operations, strong communication, proficiency with CCTV, access control, and security incident software, and flexibility for night/weekend shifts. This is an on-site role based in Gurgaon.

Qualifications

• Bachelor's degree preferred.
• Minimum of 5 years in security operations, surveillance, or related field.
• Strong attention to detail and ability to stay focused during extended monitoring.
• Proficiency with security tech: CCTV, access control, incident management software.
• Excellent written and verbal reporting skills.
• Familiarity with MS Office, Power BI, Lenel is advantageous.

Responsibilities

• Monitor security systems (CCTV, access control) to detect and respond to incidents in real-time.
• Assess and escalate threats, emergencies, and incidents to appropriate personnel.
• Follow protocols to manage incidents, coordinating with on-site staff, law enforcement, and vendors.
• Document all incidents, actions, and outcomes in detail.
• Communicate updates clearly to team, management, and external partners.
• Conduct regular security checks of facilities and equipment; report anomalies.
• Participate in training to maintain knowledge of procedures and tech updates.
• Collaborate with cross-functional teams to review processes and recommend improvements.
• Support Shift Lead and colleagues in security operations tasks.
• Stay informed about global security trends and best practices.

Skills

Security operations

Surveillance

Attention to detail

Decision-making under pressure

Communication skills

Team collaboration

Independent work

Shift flexibility

Education

Bachelor's degree

Tools

MS Office

Power BI

Lenel

Job description

We are seeking a dedicated and vigilant Senior Analyst to join our financial sector client's well established Global Security Command Centre team, based in Gurgaon. As a Senior Analyst, you will play a vital role in monitoring and responding to security incidents, ensuring the safety of the company's global assets, personnel, and facilities. This position requires strong attention to detail, quick decision-making, and the ability to effectively communicate and collaborate with various teams and stakeholders.

Responsibilities

• Monitor security systems, CCTV cameras, access control systems, and other technologies to detect and respond to security incidents in real-time.
• Promptly assess and escalate security threats, emergencies, and incidents to the appropriate personnel and teams.
• Follow established protocols and procedures to manage security incidents, coordinating with on-site personnel, law enforcement, and third-party vendors as needed.
• Document all incidents, actions taken, and outcomes in a detailed and accurate manner.
• Communicate clearly and effectively with team members, management, and external partners to provide updates on ongoing incidents and ensure smooth transitions between shifts.
• Assist in conducting regular security checks of facilities and equipment, identifying and reporting any anomalies or vulnerabilities and participate in all security audits.
• Participate in training programs to maintain and enhance knowledge of security procedures, emergency response protocols, and technology updates.
• Collaborate with cross-functional teams to review security processes and recommend improvements based on observed trends and incident analyses.
• Support the Shift Lead and other team members in various tasks related to security operations.
• Stay informed about global security trends, emerging threats, and best practices in security management.

Requirements

• Bachelor's degree in a related field preferred.
• Minimum of 5 years of experience in security operations, surveillance, or a related field.
• Strong attention to detail and the ability to stay focused during extended monitoring periods.
• Proficiency in using security technology, including CCTV, access control systems, and incident management software.
• Effective communication skills, both written and verbal, for clear and concise reporting.
• Good knowledge of MS office, Power BI, Lenel etc. will be an advantage.
• Quick decision-making abilities and the capacity to remain calm under pressure.
• Ability to work independently and as part of a team, following established protocols and guidelines.
• Flexibility to work various shifts, including nights, weekends, and holidays.