Senior Analyst – Application Support Engineer (Microsoft Cloud)

Vrinda International; Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Vrinda International is seeking an experienced Application Support Engineer to join our IT services team in Bengaluru. The role focuses on Microsoft Cloud Enterprise Architecture and an AI-first mindset to optimize incidents and user experiences.

You will troubleshoot, monitor systems, document solutions, and collaborate with cross-functional teams. Exposure to Generative AI or Prompt Engineering is a plus; strong communication is essential.

Qualifications

• Strong understanding of cloud computing principles and enterprise architecture.
• Experience in application support, troubleshooting, and incident resolution.
• Knowledge of system monitoring and performance optimization.
• Strong problem-solving and analytical skills.
• Excellent technical documentation and communication skills.
• Exposure to Generative AI, Agentic AI, Prompt Engineering, or AI solution development is an added advantage.

Responsibilities

• Provide application support and incident resolution for cloud-based systems.
• Monitor system performance and optimize runtime efficiency.
• Prepare technical documentation and collaborate with cross-functional teams.

Skills

Cloud architecture

Application support

Troubleshooting

Monitoring & performance

Documentation

Communication

Generative AI familiarity

Education

15 Years of Full-Time Education

Job description

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Job Description

Experience: 3+ Years

Qualification: 15 Years of Full-Time Education

We are looking for a skilled Application Support Engineer with expertise in Microsoft Cloud Enterprise Architecture and an AI-first mindset

Requirements

Required Skills:

• Strong understanding of cloud computing principles and enterprise architecture
  
• Experience in application support, troubleshooting, and incident resolution
  
• Knowledge of system monitoring and performance optimization
  
• Strong problem-solving and analytical skills
  
• Excellent technical documentation and communication skills
  
• Exposure to Generative AI, Agentic AI, Prompt Engineering, or AI solution development is an added advantage