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Kotak Mahindra Bank is seeking a Senior Analyst in Business Analytics to translate business questions into analytics problems and to prioritize high-value use cases. You will work with product and business stakeholders to define outcomes and drive measurable impact.
You will analyse diverse data sources, build reusable analytics datasets, and develop scalable pipelines using Python, SQL, PySpark, and Airflow on AWS cloud.
Partner with business and product stakeholders to translate business questions into structured analytics problem statements, define measurable outcomes, and prioritise high-value use cases. Apply knowledge of Retail Banking Liabilities, Investment and Insurance products, customer lifecycle, and channel behaviour.
Analyse customer, transaction, product and engagement data to identify cross-sell, deepening, retention and activation opportunities. Generate actionable insights to improve relationship value, revenue per customer, primary-banker penetration and cross-sell ratio.
Independently explore, transform and analyse large-scale datasets using SQL, Python and PySpark. Build reusable analytical datasets, features and data pipelines; optimise Spark workloads; and apply sound coding, testing, documentation and version-control practices.
Develop, schedule and monitor reliable batch workflows using Apache Airflow. Work with AWS services such as S3, EMR, Redshift, Glue and MWAA to support scalable analytical processing, data movement, orchestration and production deployment.
Build segmentation, propensity, classification, forecasting or rules-based solutions independently or in collaboration with data scientists. Validate outputs, explain methodology and limitations, and support implementation through campaigns, dashboards or downstream business processes.
Translate analysis into clear business narratives, recommendations and decision-ready presentations. Work closely with Product, Business, Data Engineering, Data Science, Technology and Governance teams to resolve dependencies and drive implementation.
Establish validation checks, reconcile source-to-output measures, troubleshoot pipeline failures, and ensure secure and compliant handling of customer data in line with internal policies and regulatory expectations.
Education and experience: Bachelors or Masters degree in Mathematics, Statistics, Economics, Computer Science, Technology, Engineering, Data Science or Management from Tier 1/ 2 institutes. Typically 5- 10 years of relevant experience in business analytics, data analytics or data engineering, preferably in retail banking or financial services/ fintechs.
Strong hands-on proficiency in Python, SQL, PySpark and Apache Spark; experience building ETL/ELT pipelines and Apache Airflow DAGs; and practical exposure to AWS services including S3, EMR, Redshift, Glue and MWAA. Working knowledge of pandas, Jupyter, Git, data modelling, performance tuning and data-quality frameworks is expected.
Strong grounding in exploratory analysis, statistical methods, customer segmentation, experimentation, feature engineering and model evaluation. Ability to convert ambiguous business questions into logical analytical frameworks and measurable recommendations.
Manage assigned analytics initiatives from requirement clarification and data discovery through development, validation, implementation and post-production tracking. Proactively identify risks, communicate progress and deliver within agreed timelines.
Operate as a senior individual contributor, review analytical work, share technical best practices, and mentor junior analysts where required. Demonstrate curiosity, structured problem solving, attention to detail and a strong bias for business impact.