Senior AIML Engineer

Avantor; Pune District; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

Avantor is seeking an experienced Machine Learning Engineer/Data Scientist in Pune to design and deploy NLP‑driven chatbots and GenAI solutions. You will work with cross‑functional teams to architect intelligent assistants, preprocess data, and train state‑of‑the‑art models using Python and cloud tools.

You will also evaluate AI tools, promote standards, and ensure effective integration with enterprise platforms like SAP, Salesforce, SharePoint, and ServiceNow.

Qualifications

• 7+ years of professional experience in NLP/LLM solutions.
• Experience developing chatbots/virtual assistants or similar apps.
• Proficiency in Python/R and modern NLP frameworks.

Responsibilities

• Design, develop, and deploy an intelligent chatbot/virtual assistant using state‑of‑the‑art NLP techniques.
• Collaborate across client teams to architect Generative AI solutions.
• Train and fine‑tune NLP models and evaluate performance with appropriate metrics.
• Integrate NLP capabilities with SAP, Salesforce, SharePoint, and ServiceNow.

Skills

NLP/LLM expertise

Chatbot development

Generative AI

Python

ML model deployment

Education

Bachelor's or Master's in Math/CS/DS/AI

Tools

Python

R

AWS/SageMaker

LangChain

SAP

Salesforce

SharePoint/ServiceNow

Job description

The Opportunity: Machine Learning Engineer/Data Scientist Major Job Duties & Responsibilities

• NLP Application Development: Design, develop, and deploy an intelligent chatbot/virtual assistant using state-of-the-art language models and NLP techniques. Ensure the application responds accurately to user queries and maintains context throughout the interaction.
• Working across client teams to develop and architect Generative AI solutions using ML and GenAI.
• Developing and promoting standards across the community.
• Evaluating and selecting appropriate AI tools and machine learning models for tasks, as well as building and training working versions of those models using Python and other open-source technologies.
• Help democratize the AI building process while advancing the capabilities of autonomous and human-controlled agents.
• Setup and train large language models (BERT, GPT-3, etc.) and other state-of-the-art neural networks.
• Data Preprocessing: Clean, structure, and preprocess raw data to make it suitable for use with NLP models. This includes text normalization, tokenization, and other data transformation techniques.
• Model Training and Validation: Train and fine-tune NLP models using appropriate datasets. Validate model performance using suitable metrics and techniques, adjusting model parameters as necessary to optimize performance.
• Integration: Work on integrating the NLP capabilities with various platforms including SAP, Salesforce, SharePoint, and ServiceNow. Ensure smooth and efficient data exchange between systems.
• Performance Optimization: Regularly monitor and evaluate the performance of the chatbot/virtual assistant. Use analytics to identify areas for improvement and optimize the system for better user experience and accuracy.
• Collaboration: Collaborate with other engineers, data scientists, and business analysts to understand requirements, refine models, and implement NLP solutions.
• Keeping Current with Industry Trends: Stay up-to-date with the latest advancements in NLP, machine learning, and AI. Evaluate and adopt new technologies, tools, and methodologies as appropriate to improve our capabilities.

Qualifications (Education/Training, Experience & Certifications)

• Bachelor's or Master's degree in Mathematics, Statistics, Computer Science, Data Science, AI, Machine Learning, or a related field.
• 7+ years of professional experience in NLP/LLM solutions, with a focus on developing chatbots/virtual assistants or similar applications.
• 7 Years of experience in programming Python/R.
• Proficiency in industry-leading NLP tools, libraries, and frameworks.

Knowledge Skills & Abilities (Those necessary to perform the job competently)

• Experience in deep learning and training LLMs.
• Expertise in programming languages commonly used in NLP, such as Python.
• Hands on experience with forecasting, predictive modelling, and classification.
• Hands on experience with AWS services, such as S3, EC2, SageMaker Exposure to Generative AI/OpenAI ChatGPT/LangChain
• Hands‑on experience integrating with platforms like SAP, Salesforce, SharePoint, and ServiceNow is a strong advantage.
• Strong understanding of NLP concepts and techniques, such as tokenization, entity recognition, sentiment analysis, and language modelling.
• Strong understanding in building and maintaining API solutions.
• Excellent problem‑solving skills, with the ability to troubleshoot technical challenges and develop effective solutions.
• Strong communication skills, with the ability to explain complex NLP concepts to non‑technical stakeholders.
• A collaborative team player who can work effectively in cross‑functional teams.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.

Why Avantor?

Avantor is proud to be an equal opportunity employer. Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people’s lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom’s voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world.

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We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] and let us know the nature of your request and your contact information.

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By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation Avantor®, a Fortune 500 company, is a leading global provider of mission‑critical products and services to customers in the biopharma, healthcare, education & government, and advanced technologies & applied materials industries. Our portfolio is used in virtually every stage of the most important research, development and production activities in the industries we serve. One of our greatest strengths comes from having a global infrastructure that is strategically located to support the needs of our customers. Our global footprint enables us to serve more than 225,000 customer locations and gives us extensive access to research laboratories and scientists in more than 180 countries. We set science in motion to create a better world.