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Esko-Graphics India Private Limited seeks a Senior AI Platform Engineer to lead the knowledge and reasoning capabilities within the AI Platform. You will own substantial technical areas, design knowledge representations, and collaborate with domain experts to turn expert input into structured, testable knowledge with provenance.
The role requires strong software engineering experience across Python/TypeScript/Java, and hands-on work with knowledge, retrieval, and validation systems, including
Location: Flexible - remote, hybrid, or based at an Esko location. Worldwide locations are considered. Function: Software Engineering. Reports to: Team Leader, Esko AI.
The Esko AI team is a group of specialists focused on leveraging AI to solve valuable and often challenging customer problems that have historically resisted automation via purely rule-based approaches. To succeed, we must ingest and leverage expert knowledge to augment the capabilities of our AI agents and services. This capability will be a key part of Esko’s centralized AI platform, enabling wider teams to build AI into their products using a common base. Packaging workflows are governed by knowledge of very different kinds: regulatory requirements (FDA, EMA, QRD), technical specifications, brand guidelines, customer-specific conventions, and practices that currently live in the heads of experts. Some of this knowledge is binding, some advisory, some contradictory, and much of it applies only to a particular customer, brand, or specific range of designs. For AI systems to operate reliably in this environment, they must do more than retrieve relevant information. They need to determine which knowledge applies, distinguish mandatory requirements from guidance, handle missing or conflicting evidence, and recognize when human judgement is required. We are building knowledge and reasoning as a shared capability of Esko's AI Platform, enabling product teams to create AI-powered workflows grounded in trusted, contextual knowledge. As part of the platform team, you will help shape and build this capability, taking end-to-end ownership of substantial technical areas.
Delivery of the knowledge module, conforming to agreed specifications and architecture, in a way that delivers measurable improvements in AI agent and service effectiveness (e.g. increased end-user productivity). Product teams build shared knowledge services rather than constructing their own. Agents apply the correct tenant-, market-, and customer-specific constraints with measurably high recall, can explain which knowledge items influenced a recommendation or validation result, and elevate rather than guess when knowledge is ambiguous, conflicting, or absent. Tenant-specific knowledge never crosses tenant boundaries. The knowledge base itself is versioned, tested, legible – and curatable by the humans who must ultimately stand behind it. Delivery of initiatives occurs in line with Esko’s Software Development Lifecycle and in accordance with company policy and security best practices. The knowledge module grows as a coherent whole rather than fragmenting into one-off, team-specific solutions.
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