Senior AI Engineer - Full Stack Development [T500-30314]

Officeworks GCC India; Bengaluru; On-site; INR 1,800,000 - 4,000,000; Full time

Job summary

Officeworks GCC India seeks a Senior AI Engineer to join the Technology function in Bengaluru. You will orchestrate technical agents, drive full-stack quality assurance, and own production-ready code and tests.

You will translate product specs into agent tasks, maintain the human-in-the-loop review gate, and ensure design integrity, performance, and security across deployments, mentoring junior engineers and improving workflows.

Responsibilities

• Lead the Senior AI Engineer role within the Customer Platforms pod.
• Translate product specifications into functional agent tasks and ensure quality gate processes.
• Oversee system design, non-functional requirements, performance, and security across releases.

Job description

Officeworks’ purpose is “we bring big ideas to life at low prices\" It’s how we create shared value for customers, team members, suppliers, communities and shareholders.

We are Australia’s leading omnichannel retailer of complete technology solutions, stationery, furniture, art supplies, and learning resources. We also offer services including Print & Create, and Geeks2U.

Our products and services provide solutions to our diverse range of customers across Australia from households, students, small to large sized businesses, governments and schools.

Our culture is built on beginning with customer, doing the right thing, executing with accountability, and leading with ambition. We are one team who are proud to “wear the blues” and deliver for our customers.

We are an inclusive, forward-thinking organization where diverse perspectives enable innovation, continuous improvement and better outcomes for our customers and teams. The work we do plays an important role in helping Australians work, learn, create and connect.

The role:

Function: Technology

About the Technology Function:

By joining the Technology team in the GCC you will play a direct role in Officeworks’ global digital transformation, contributing to world-class capabilities that sit at the heart of how the business operates and grows. The GCC will support Officeworks’ purpose of helping to bring big ideas to life at low prices, ensuring technology remains a true enabler of customer value and operational excellence.

This opportunity to join as a founding member of the new global hub is a chance to be part of the original build-out of our GCC. Early joiners will influence how the hub operates and help shape the future state of some of Officeworks’ core technology ecosystem.

These roles are best suited for people who enjoy:

• Exposure to eCommerce and digital platforms, customer facing services enabled online and in retail stores, and an expanding presence into generative and agentic commerce - covering operations, security, development, automation, and solution architecture


• supporting global initiatives and modernising business critical systems


• being the forefront of global innovation and transformation, helping digitise the Officeworks business


• joining a place where your skills matter, your growth is intentional, and your work has visible impact on business outcomes.

Why this role exists:

The Senior AI Engineer sits inside a Customer Platforms pod and orchestrates the technical agents that produce code, tests, documentation and design artefacts. The role is a full stack engineering role that takes complete ownership of the quality engineering and testing, holding accountability for everything committed to production.

The role exists to translate product specifications into functional agent tasks, maintain the human-in-the-loop review gate, and ensure system design integrity, non-functional performance and security standards are met. It plays a critical role in enabling continuous delivery across Customer Platforms while mentoring junior engineers and continuously improving agent workflows across pods.

Where you will make a difference:

In this role you will:

Agent Orchestration and Execution:

• Decompose Product Orchestrator specifications into functional tasks for technical agents.


• Sequence workstreams and manage technical dependencies to maintain high pod delivery velocity.


• Apply base context, security policies and platform standards to every agent execution cycle.

Quality Control and Commit Gate:

• Hold the human-in-the-loop review and commit gate independently on complex and high-risk change.


• Perform fast, accurate code and test reviews to ensure correctness, specification alignment and standards conformance.


• Owns end-to-end quality assurance accountability by designing agent test coverage and evaluation logic.


• Own defect management for the pod, from identification through root cause and resolution tracking, escalating systemic quality risks.


• Identify when agent workflows are insufficient and apply direct engineering intervention to resolve technical issues.

System Design and Non-Functional Excellence

• Own architectural fit and system design judgement across the features delivered by the pod.


• Ensure non-functional outcomes, including performance, scalability, resilience and security, are met across all releases.


• Lead production incident