Senior Advisor Customer Service Voice

Daydream Recruiters

Navi Mumbai

On-site

INR 200,000 - 280,000

Full time

6 days ago

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Job summary

Daydream Recruiters in Navi Mumbai is seeking a customer support executive to handle inbound calls related to orders, deliveries, returns, and inquiries for a UK-based client. You will resolve issues, provide information, and ensure a high level of service across interactions.

UG/Graduate candidates with strong communication skills and experience in inbound calls are preferred. The role involves working with a UK portfolio and maintaining accuracy in CRM records.

Qualifications

UG/Graduate with strong communication and problem-solving skills.
Experience in handling inbound customer interactions is preferred.
Ability to work with a UK-based client and maintain service quality.

Responsibilities

Handle inbound customer calls related to orders, deliveries, and returns.
Address product inquiries and resolve issues to ensure customer satisfaction.
Document interactions in the CRM and follow up on escalations as needed.

Skills

Customer service

Communication

Inbound calls

CRM software

Education

UG/Graduate

Job description

Posted: 2 days ago Openings: 1 Applicants: Less than 10

Join the customer support team for one of the UK’s largest online warehouse and retail chains. Your role will involve handling inbound customer calls related to orders, deliveries, returns, product inquiries, and issue resolution.
UG/ Graduates with

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