Senior Account Manager

IFF; Mumbai; Hybrid; INR 1,500,000 - 2,200,000; Full time

Benefits offered by this job

Health insurance

Training opportunities

Learning and development programs

Job summary

IFF is expanding its Mumbai-based team and seeking a senior professional to drive sales, marketing and product initiatives in the fragrance and cosmetics space. The role emphasizes building multi-level customer relationships, leading negotiations, and delivering profitable strategies across markets.

Candidates should have 8–10 years of experience in sales, product development or marketing within FMCG, fragrance or cosmetics sectors. A global mindset and travel willingness are valued.

Qualifications

• Bachelor's or Master's degree in Business, Economics, Marketing, Chemistry or any other relevant discipline.
• 8–10 years of experience in sales, product development or marketing in fragrance, cosmetics or FMCG industries.
• Proven experience leading a team and/or managing an entire category.
• Customer-centric with B2B management experience.

Responsibilities

• Understand market and customer ecosystem through various sources.
• Develop cross-functional relationships with key decision makers and influencers.
• Lead/participate in commercial negotiations (listing, pricing, terms, rebates, contracts).
• Maximize GP and optimise catalogue and process efficiency for customers.
• Lead projects with CI/Marketing/Creative/formulation teams and other stakeholders.
• Communicate account plans clearly to all stakeholders.
• Provide accurate monthly sales forecasts for operations and finance.
• Coordinate with Global/Regional/Category teams on plans and deliverables.
• Promote the most suitable IFF product solutions aligned with briefs.

Skills

Strong communication skills

Negotiation skills

Analytical mindset

Education

Bachelor's or Master's degree in Business Economics Marketing or related

Job description

Job Summary

Looking for a role that challenges you while making an impact on products people use every day?

IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences, we deliver sustainable innovations that elevate everyday products.

Scent: Harnessing the full emotional power of scent, driven by pioneering creativity, science, consumer expertise and a mindful approach to fragrance design.

The role is based in Mumbai, India (Hybrid role). Be part of a motivated, passionate, and open-minded team where together we can achieve greatness and make a real impact. Your potential is our inspiration.

Where You'll Make a Difference

• Understand specific market and customer ecosystem including activities, strategies, brands, markets, consumers via different sources.
• Develop multi-level cross-functional customer relationships with key customer decision makers/influencers.
• Contribute/lead commercial negotiation (e.g., core listing, annual pricing, payment terms, rebates/cost savings agreements, supply contracts).
• Maximize potential advantage to IFF while delivering optimal solutions to customer (GP improvement, catalogue optimization, complexity reduction, etc.)
• Lead projects through effective communication, and collaboration with key external and internal stakeholders (CI/Marketing/Creative Teams/formulation etc.)
• Effectively communicate the account plans with stakeholders including internal and external team members.
• Ensure accurate monthly sales forecast to allow for effective operations planning and financial analysis.
• Liaise with Global/Regional/Category stakeholders on overall plan, strategy, and deliverables.
• Effectively promote the most appropriate IFF product solutions / portfolio aligned with the brief.

What Makes You The Right Fit

• Bachelor's or Master's degree in Business, Economics, Marketing, Chemistry or any other relevant discipline.
• Minimum 8-10 years of experience in sales, product development or marketing preferably fragrance, cosmetics or FMCG industries.
• Proven experience leading a team and/or managing an entire category.
• Customer centric with B2B management experience.
• Analytical skills with ability to handle financial concepts/processes (pricing, margin, forecasting).
• Strong communication, presentation, storytelling, and negotiation skills.
• Project management capability with effective collaboration and orchestration skills.
• Ability to work across cultures with a global mindset.
• Willingness to travel extensively.

How Would You Stand Out?

• Understanding of digital marketing and e-commerce environment. (Understanding of South Asia market dynamics and Client)
• Creative and innovative thinking. (To deliver wins and maximize sales)
• Leadership skills to drive internal teams to meet clients demands.

Why Choose Us?

• Multinational and supporting environment
• Health insurance
• Training opportunities
• Learning and development programs

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more