Senior Account Manager

OLIVER | The Brandtech Group; Mumbai; On-site; INR 900,000 - 1,500,000; Full time

Job summary

OLIVER, a part of The Brandtech Group, is expanding its Mumbai studio to deliver bespoke in-house agency services. The Senior Account Manager will run day-to-day operations, liaise with clients and internal teams to ensure on-time, on-brief delivery of high-quality digital projects across multiple brands.

You will lead project delivery from ideation to execution, drive growth, manage budgets, and build strong client relationships while mentoring junior staff and embracing AI-enabled marketing

Qualifications

• 5 years of experience from outside of the studio.
• Minimum 2 years of experience in Account Management level.
• Experience of managing multiple teams and skill sets.
• Evidence of growth and a record of re-signing accounts.
• Self-motivated with minimal supervision.
• Strong communication with junior to senior levels.

Responsibilities

• Responsible for the day-to-day execution of accounts from an operational, output, Client, and team management perspective.
• Accountable for the delivery of growth and achievement of growth targets.
• Accountable for receiving positive Client feedback for all projects delivered.
• Manage and develop positive Client relationships.
• Manage and develop junior team members.

Job description

Job Description:

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role: Senior Account Manager

Location: Mumbai Maharashtra

About the role

OLIVER is a rapidly expanding creative services agency with a twist – we provide our clients with bespoke dedicated agencies that operate from within their offices. We are building a team of individuals who have the ability and confidence to learn on the job and help the client transform their marketing capabilities.

The Senior Account Manager is responsible for running the day-to-day operations in the studio. You are responsible for liaising with the Clients and internal teams to ensure the on-time, on-brief delivery of high- quality digital projects. As the Senior Account Manager, you will be leading project delivery, from ideation to execution, for a number of brands, working with multiple internal and external teams. You will support business growth by ensuring that projects are delivered on-time, within budget and to the highest quality standards. You will also work closely with the Account Director and Business Director to ensure that the Clients are happy, and to look for up-selling opportunities.

What you will be doing

• Responsible for the day-to-day execution of accounts, from an operational, output, Client, and team management perspective
• Accountable for the delivery of the growth and achievement of growth targets
• Accountable for receiving positive Client feedback for all projects delivered
• Manage and develop positive Client relationships
• Manage and develop junior team members

What you need to be great in this role

• 5 years of experience from outside of the studio
• Minimum 2 years of experience in Account Management level
• Experience of managing multiple teams and skill sets
• Evidence of growth
• Record of re-signing accounts
• Self-motivated, working with little supervision
• Collaborative team player, open minded and non-political
• Proven ability to communicate and liaise with junior to senior-levels in the business
• Discrete about all confidential and personal information
• Driven, proactive, helpful, and an enthusiastic team player
• Financial rigor and business acumen
• Quality of being extremely thorough and accurate
• Demonstrable leadership abilities
• Passion for and inquisitive about AI and new technologies
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical
  

Req ID: 18509

Our values shape everything we do

Be Ambitious to succeed

Be Imaginative to push the boundaries of what’s possible

Be Inspirational to do groundbreaking work

Be always learningand listening to understand

Be Results-focused to exceed expectations

Be actively pro-inclusive and anti-racist across our community, clients and creations

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.

OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission,embedding sustainability into every department and through every stage of the project lifecycle.