Security Operations Center Analyst

Soffit Infrastructure Services (P) Ltd; Ernakulam; On-site; INR 600,000 - 900,000; Full time

Job summary

Soffit Infrastructure Services (P) Ltd is seeking a Security Information Analyst to act as first-level defense for digital assets, monitor and respond to security events, and report to customers. The role requires 24x7 availability, strong SIEM experience, and excellent problem-solving and customer service skills.

The candidate will lead SOC analysts, analyze incidents, maintain SIEM, and contribute to threat hunting and security policy improvements.

Qualifications

• 3 years of experience in SIEM required.
• Certifications CEH and CompTIA Security+ preferred; other certs optional.
• Strong event/log analysis and network security understanding.

Responsibilities

• Tier 2 SOC analysts respond to incidents, remediate attacks, and assess scope.
• Review vulnerability assessments and perform deep dives into datasets.
• Monitor security events via SIEM, tickets, email and phone; escalate as needed.
• Lead SOC analysts to safeguard corporate data and platforms.
• Analyze events to identify root causes and contribute to incident response.
• Keep SIEM up to date; contribute to security strategies as threats emerge.
• Stay updated on threats and regulatory requirements; create use cases.
• Document customer build docs, security procedures, and processes.
• Prepare weekly and monthly incident reports with accuracy.
• Contribute to threat hunting and SOC process improvements.
• Handle additional duties as assigned by security management.

Skills

SIEM experience

Event/log analysis

Team lead

Communication skills

CEH

CompTIA Security+

N+

A+ (Optional)

Network security practices

Job description

The Security Operation Centre (SOC) Information Security Analyst are the first level responsible for ensuring the protection of digital assets from unauthorized access, identify security incidents and report to customers for both online and on-premises. The position monitors and responds to security events from managed customer security systems as part of a team on a rotating 24 x 7 x 365 basis. They are alert and aggressive to filter out suspicious activity and mitigate risks before any incident occur. Your background should include exposure to security technologies including firewalls, IPS/IDS, logging, monitoring and vulnerability management. You should understand network security practices. Excellent customer service while solving problems should be a top priority for you.

Main Responsibilities

• Tier 2 SOC analysts are incident responders, remediating serious attacks escalated from Tier 1, assessing the scope of the attack, and affected systems, and collecting data for further analysis.
• Work proactively to seek out weaknesses and stealthy attackers, review vulnerability assessments (CVEs) on monitored assets. Focus more on doing deep dives into datasets to understand what's happening during and after attacks.
• Monitor security events from the various SOC entry channels (SIEM, Tickets, Email and Phone), based on the security event severity and suspicious activities, escalated to managed service support teams, tier 3 information security specialists, and/or customer as appropriate to perform further investigation and resolution.
• Works as a Team lead for the SOC Analysts helping them to ensure that corporate data and technology platform components are safeguarded from known threats.
• Analyse the Events & incidents and identify the root cause.
• Assist in keeping the SIEM platform up to date and contribute to security strategies as an when new threats emerge.
• Staying up to date with emerging security threats including applicable regulatory security requirements.
• Bring enhancements to SOC security process, procedures, and policies.
• Document and maintain customer build documents, security procedures and processes.
• Document incidents to contribute to incident response and disaster recovery plans.
• Review critical incident reports and scheduled weekly & monthly reports and make sure they are technically and grammatically accurate.
• Keep updated with new threats, vulnerabilities, create/contribute to use cases, threat hunting etc.
• Other responsibilities and additional duties as assigned by the security management team or service delivery manager

Skills:

• 3 years of experience in SIEM.
• CEH & CompTIA Security+, N+, A+ Certification (Optional)
• Excellent event or log analytical skills
• Proven experience as IT Security Monitoring or similar role
• Exceptional organizing and time management skills
• Very good communication abilities