Security Manager

Mercure Hotels; Chennai District; On-site; INR 450,000 - 750,000; Full time

Job summary

Mercure Chennai Sriperumbudur is seeking a proactive Security Manager to oversee security operations, patrols, incident reporting and VIP coverage for the hotel. The role emphasizes leadership of the security team, staff training, and strict adherence to safety policies.

The ideal candidate holds relevant certificates, at least two years in a similar position, and fluency in English. You will work on-site in Sriperumbudur, coordinating with management to maintain the highest security standards.

Qualifications

• Degree or diploma required with good reading and writing in English.
• CPR, First Aid, and basic fire-fighting certifications preferred.
• No criminal record and professional conduct expected.

Responsibilities

• Train Security Officers in surveillance equipment operation and reports.
• Disseminate information to team members via Management.
• Conduct patrols and checks to ensure alertness and duty compliance.
• Perform investigations and file reports for incidents.
• Oversee staff movement and enforce hotel rules.
• Coordinate emergency response and VIP coverage.
• Maintain security equipment and record keeping.

Skills

Leadership

Training

Education

Degree / Diploma/ Secondary education

Certificates in National Skills Recognition System, CPR, First Aid Management and Basic Fire Fighting

Job description

Job Description

Company Description

Mercure Chennai Sriperumbudur

Hotel for travellers looking for local and authentic experiences

Mercure Chennai Sriperumbudur, the only international brand in Sriperumbudur-Oragadam industrial area and automobile hub. It is a 45-min drive from Chennai airport, and Mahindra world city and just 29 mins from Marimalai Nagar. The hotel features an all-day dining restaurant with alfresco, multiple meeting spaces, a fitness center, travel desk and entertainment facilities. This hotel, located opposite to Apollo Tyres, is also in close proximity to major corporations & IT companies.

Singaperumal Koil and Chengalpattu industrial areas are in vicinity. Kanchipuram famous for its historic temples and Kanjeevaram sarees, Mahabalipuram for its historic monuments and beaches are within an hour drive. Guests can visit historical monuments at Mahabalipuram, the famous Ekambareshva and Kailasanatha temple at Kanchipuram amongst many others. Chennai city Centre is easily accessible to guests via the highway.

Primary Responsibilities

Security Operation

• Train Security Officers in the operation of surveillance equipment, written reports, record keeping, patrol and first aid procedures
• Disseminate all information by the Management to team members
• Conduct patrols and regular checks on all Security Officers to assure that they are alert and discharging their duties efficiently and effectively
• Conduct all criminal investigations, put up accompanying investigation papers and reports cases which occur within the Hotel
• Conduct surveillance on hotel staff to ensure that they abide by the House Rules; Keep tag on movements of staff who are classified as suspects under investigations
• Control and direct all emergency personnel traffic in response to fire, bomb threat, police assistance, injury or illness
• Inspect all Security equipment to ensure that they are in working order and that all cameras are correctly focused
• Conduct routine day-to-day checks of the following items to ensure that they are properly maintained, issued and accounted for;
• Pocket books;
• Security Desk Occurrence Book;
• Gate Passes and Security Passes;
• Keys and Key Registers;
• Post allocation for hotel and External Security
• Cultivate Informers with the intention of obtaining information of security interest that may be of immediate or future use to the Department for prevention and detection purposes
• Record all activities involving the Department in the Daily Security Report
• Provide security coverage for VIP guests
• Update Director of Security constantly on all matters of security interest affecting the Hotel and the Department
• Always be on-call, including off-duty hours, for any emergency that may arise

Team Management

• Conduct performance review with the team
• Identify and develop team members with potential
• Constantly monitor team members' appearance, attitude and degree of professionalism
• Conduct detailed induction programs for new employees
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
• Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service

Other Responsibilities

• Be fully conversant with hotel fire & life safety/emergency procedures
• Comply with hotel and department policies and procedures at all times
• Attend all briefings, meetings and trainings as assigned by management
• Report for duty on time wearing clean and complete uniform at all times
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the Management of the Hotel

Main Complexity/Critical issues in the Job

Maintain highest standards of security within the hotel premises. Be vigilant and react fast when situations arise.

Qualifications

Knowledge and Experience

• Degree / Diploma/ Secondary education
• Certificates in National Skills Recognition System, CPR, First Aid Management and Basic Fire Fighting
• Minimum 2 years of relevant experience in a similar capacity
• Good reading, writing and oral proficiency in English language
• No criminal record

Competencies

• Strong leadership, interpersonal and training skills
• Results and service oriented with an eye for details
• Ability to multi-task, work well in stressful & high-pressure situations
• A team player & builder