Security Engineer WAF and SSLO (L2)

NTT DATA, Inc.; Mumbai; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

NTT DATA, Inc. is seeking an L2 WAF & SSLO Engineer in Mumbai to support and maintain web application firewalls and SSL Orchestration platforms. This role focuses on ensuring the protection of critical banking applications against web threats while adhering to regulatory standards.

The ideal candidate will possess 4–6 years of relevant experience and strong troubleshooting skills in network security. You will work on-site and be a vital part of a diverse team committed to excellence.

Qualifications

• 4–6 years’ relevant experience in network security.
• Strong L2 troubleshooting experience.
• Solid understanding of network security principles.

Responsibilities

• Provide Level 2 operational support for F5 BIG-IP systems.
• Monitor F5 platforms for performance and security events.
• Analyze and resolve security incidents and perform diagnostics.
• Manage and deploy Web Application Firewall (WAF) policies.
• Develop and maintain Standard Operating Procedures (SOPs) for incident resolution.

Skills

In-depth knowledge of F5 BIG-IP platforms, including LTM, ASM/WAF, and SSLO

Education

BE/B-Tech/BCA or master’s degree in CS/IT

Tools

F5 BIG-IP WAF/ASM

F5 BIG-IP SSL Orchestrator (SSLO)

CEH/CCNA/CCNP sec

Job description

L2- WAF & SSLO

• Level: L2 (24*7)
• Location: Mumbai
• Education: BE/B-Tech/BCA or master’s degree in CS/IT
• Certification: CEH/CCNA/CCNP sec + OEM F5 Certification F5-CA/F5-CTS (2 certifications)
• Experience: 4–6 years’ relevant experience.
• Technology (OEM): F5 BIG-IP WAF/ASM, F5 BIG-IP SSL Orchestrator (SSLO)
• Skills: In-depth knowledge of F5 BIG-IP platforms, including LTM, ASM/WAF, and SSLO.

Job Summary

The WAF & SSLO L2 Engineer will be a key member of our network security team, responsible for the operational support, administration, and maintenance of the bank's Web Application Firewall and SSL Orchestration platforms. This role focuses on protecting critical banking applications and sensitive data from modern web threats while ensuring compliance with stringent financial regulations. The ideal candidate will have strong L2 troubleshooting experience and a solid understanding of network security principles within a dynamic banking and financial services environment.

Key Responsibilities

• Provide Level 2 operational support for F5 BIG-IP systems, specifically for WAF (ASM) and SSL Orchestrator (SSLO) modules.
• Monitor F5 platforms for performance, availability, and security events, responding to alerts and service-desk tickets in line with established SLAs.
• Analyze and resolve security incidents related to web applications and SSL/TLS traffic, performing first-pass diagnostics and fixing routine issues.
• Escalate complex or high-severity issues to the L3 engineering team and F5 Technical Assistance Center (TAC) as required.
• Manage and deploy Web Application Firewall (WAF) policies and security policies, including managing exceptions and performing policy tuning.
• Perform configuration changes and updates on F5 SSL Orchestrator for decrypting, inspecting, and re-encrypting SSL/TLS traffic.
• Implement standard configurations for new applications and services as per design guidelines and bank policies.
• Develop and maintain Standard Operating Procedures (SOPs), runbooks, and a knowledge base for incident resolution.
• Lead the troubleshooting efforts for security incidents, providing accurate root cause analysis (RCA).
• Ensure that F5 WAF and SSLO configurations are compliant with the bank's security policies and regulatory requirements.
• Analyze incidents & identify root causes and act for containment and remediation.
• Co‑ordinate with the different departments/stakeholders for incident analysis and remedial action.
• Provide engineering analysis and architectural design of technical solutions.

Workplace Type

On-site Working

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.